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Labor and Industries Mobility Implementation

Labor and Industries Mobility Implementation. Windows Desktop. Internet. Technology Shifts. Mainframe. 1975. 1980. 1985. 1990. 1995. 2000. 2005. Mobile Technology Shift. March 12, 2010. March 7, 2012. Declining PC Sales.

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Labor and Industries Mobility Implementation

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  1. Labor and Industries Mobility Implementation

  2. Windows Desktop Internet Technology Shifts Mainframe 1975 1980 1985 1990 1995 2000 2005

  3. Mobile Technology Shift March 12, 2010 March 7, 2012

  4. Declining PC Sales In the wake of Apple’s iPad, Hewlett Packard announced a record quarterly loss of $8.9 Billion (2nd Quarter 2012) AP, August 23rd 2012

  5. PC Sales Continue Decline Global PC Shipments Fall by 13.9% (1st Quarter 2013) Wall Street Journal, April 10, 2013

  6. L&I Mobile Initiative L&I has more than 200 auditors and inspectors that spend several days at a time on the road visiting several field sites sometimes in remote locations. These employees need better tools

  7. 18th Century Technology Inspectors still use paper & pencil to capture data.

  8. Lack of Information Compliance opportunities are missed because inspectors lack access to information about activities and contractors at sites.

  9. Trip Routing Planning trip routes and site visits is inefficient. Inspectors spend more time than necessary on the road.

  10. BYOD Knowledge Workers Public User Context Field Staff

  11. LNI.WA.GOV Public Mobile Support Adaptive layout and design applied to L&I Web-based content and applications

  12. Knowledge Workers BYOD Field Staff Scoping

  13. DEVICE MANAGEMENT BUSINESS DATA DATA CHANNELS COTS APPS Mobility Model

  14. Development Management Integration Security User Experience CERTIFY Proof Points

  15. DEVICE MANAGEMENT BUSINESS DATA DATA CHANNELS COTS APPS Development Management Integration Security User Experience Test Plan Mobility Model Proof Points

  16. DEVICE MANAGEMENT BUSINESS DATA DATA CHANNELS COTS APPS iPhone/iPad McAfee EMM MADP RFP App Control Adopted by ITPG L&I’s Proposed Solution

  17. iPhone/iPad L&I’s Implementation • All Blackberry Phones replaced with iPhones. • Centralized purchasing and deployment. • Application Provisioning – Work In Progress • Single Apple ID for devices • Separate Apple ID’s for provisioning staff • Disabled Apple Store, Facetime and iMessage

  18. Environment L&I’s Implementation • Proxy gateway server at CTS • Juniper VPN • Verizon Virtual Private Network - Conceptual • Web Server for hosting: • Mobile Device Management (MDM) • Mobile Application Development Server • Mobile App Distribution Point

  19. MDM – McAfee EMM L&I’s Implementation • MDM Benefits • Extend EAS Security Policies • Centralize management • Apple Volume Purchasing Integration • In-House App Store • Reporting • Extended Device Control • Multiple User Logon

  20. MDM – McAfee EMM L&I’s Implementation • McAfee EMM Benefits • Integrates with ePolicy Orchestrator • Low Cost • Rapid Deployment • Small Footprint • McAfee EMM Challenge • Disabling Apple App Store prevents VPP app deployment

  21. Mobile App Dev Platform - Verivo L&I’s Implementation • Benefits • Rapid development (declarative) • Cross-platform • Small footprint • Observations • Vendor behaves like a development contractor • Cross-platform limitations

  22. App Control DATA CHANNELS L&I’s Implementation • Disabled Apple App Store • SharePoint as one of two data input channel • SharePoint client controls data on iOS • MDM provides device security boundary

  23. App Control DATA CHANNELS L&I’s Implementation

  24. App Control COTS APPS L&I’s Implementation • Different user profiles • Apple Volume Purchasing Program • Apps targeted to user profiles

  25. App Control Common Apps L&I’s Implementation • Infragistics SharePlus – SharePoint Client • Microsoft Lync – Unified communication • Google • Google QuickOffice - Conceptual • Microsoft Office Web Apps - Conceptual • Junos Pulse – Juniper VPN

  26. App Control Profile Apps L&I’s Implementation • Dozens of applications from various sources requested including: • FEMA • OSHA • Health & Medical • And more…

  27. Lessons Learned L&I’s Implementation • McAfee EMM • App management not robust • Good value for McAfee customers • Verivo • Product still meeting expectations • Relationship with AT&T complicates implementation • SharePlus • holds promise for data control via SharePoint

  28. Lessons Learned L&I’s Implementation • Verizon’s Virtual Private Network • Holds promise for connectivity • Single Apple ID on all iOS devices • Broadcast iMessage and Facetime to all devices • Plan to mitigate with Microsoft Lync • Broad pool of ready-made apps of value to the agency from the Apple App Store

  29. Questions

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