Transportation, Logistics and Distribution TLD Talent Network Roundtable Transforming the Supply Chain Workforce

1. Transportation, Logistics and Distribution (TLD)Talent Network RoundtableTransforming the Supply Chain Workforce November 24, 2008 Kean Hall Kean University Union, New Jersey Co-hosted by the Union County Alliance

2. Dr. Dawood FarahiPresident, Kean University

3. Honorable Bette Jane KowalskiMember, Board of Chosen Freeholders, Union County

4. Commissioner David SocolowNew Jersey Department of Labor and Workforce Development

5. Transportation, Logistics and Distribution in New Jersey Bill Inglefield Union County Department of Human Services

6. Why TLD is Important to New Jersey New Jersey is home to a significant TLD sector, employing more than 130,000 individuals specifically in goods movement industries. A total of 280,000 individuals work directly in TLD occupations in the state, in a wide variety of industries, including retail trade, wholesale trade and manufacturing. New Jersey is at the center of one of the most concentrated and affluent consumer markets in the world Infrastructure: Port Newark/Elizabeth, Newark Liberty Airport, the southern New Jersey ports and the state�s developed highway and rail systems. In order to secure and expand the state�s role in the global economy, New Jersey must continue to build a world-class workforce that can plan, manage, and implement the movement of goods.

7. Employment in Core TLD and Related Industries, 2007

9. Employment in Core TLD Industries New Jersey, 2000-2007

10. Employment in TLD Occupations in New Jersey, 2007

11. Four TLD Job Families Logistics Planning and Management Warehousing and Distribution Transportation Support positions across job families: Health, Safety, Environmental Management Sales and Service Maintenance and Repair

12. Overview of the TLD Talent Network Kathy Weaver North Jersey Partners

13. What is ? Workforce Innovations for Regional Economic Development Federal Program from US Department of Labor, Education and Training Funded from H1B Visas 39 WIRED regions throughout the US NJ �The Most WIRED State�

14. Impact on New Jersey WIRED funds $15.3 million Leveraged funds $218+ million Reaching 4 million+ people Developing a talented workforce Resulting in regional economic transformation

15. North Jersey: Our Region North Jersey Partners Eight county region Seven workforce investment boards Eight community colleges Four-year universities including New Jersey Institute of Technology, Kean University, William Paterson University, Fairleigh Dickinson University Numerous faith-based and community development agencies Many globally recognized businesses Port Authority of NY & NJ, Prudential Financial, Continental Airlines, Conrail, Integrated Device Technology Inc., UPS, Schering Plough, UBS Financial Services, Minolta, Maher Terminals, Distribution Solutions Advanced research institutions NJIT, University of Medicine & Dentistry of NJ, Rutgers University, Stevens Institute of Technology Target industries Life sciences � health services, Transportation, Logistics & Distribution, & Entertainment, Arts and Retail

16. North Jersey Partners Leverage physical, intellectual, and human capital assets 1889 educated and trained 1511 completed job training 1209 placed in jobs 1209 received increased wages Create a continuous knowledge sharing system that identifies opportunities and gaps 24 events convened 1500 industry leaders engaged 1 million individuals reached Align programs to link unemployed and underemployed through regional coalition of economic development, education, workforce systems and industry 1325 enrolled in degree or certificate programs 1060 attained degree or certificate Accelerate Entrepreneurs and Innovators for Job & Wealth Creation 1250 businesses served 10 new business starts and expansions Fund programs that have been identified as gaps within the implementation plan $740K available through RFP process North Jersey: Our Strategies

17. Systems Change Strategies designed to overcome structural issues and better align worker training with employer needs. Three spheres that need to be engaged for �systems change� to occur: Industry Education and training systems Public policy Industry practices � the way individuals are recruited, hired, trained, promoted, and compensated Education and training systems � WIBs, community-based training providers, community colleges, apprenticeship programs must adapt, change, or strengthen current programs to be industry-specific Public policy � Adapting or changing rules, regulations, and funding streams related to education and the private sectorIndustry practices � the way individuals are recruited, hired, trained, promoted, and compensated Education and training systems � WIBs, community-based training providers, community colleges, apprenticeship programs must adapt, change, or strengthen current programs to be industry-specific Public policy � Adapting or changing rules, regulations, and funding streams related to education and the private sector

18. Paradigm Shift

19. Talent Development Strategy Targets a specific industry or cluster Builds a network of organizations to identify needs and implement solutions Supports industry efforts to be competitive Empowers workers with industry-related skills and knowledge and credentials Creates lasting change in the workforce

20. Talent Network Model

21. Overview:TLD Talent Network Kathy: Inside the packet is a TLD Talent Network Fact Sheet that highlights members and actions steps and timeline. Can talk about North Jersey Partners here or very first slide as you introduce yourself. Important for this slide - talk about potential �membership� or �affiliation� here for other groups � we are inclusive and open to collaboration and sharing our knowledge Kathy: Inside the packet is a TLD Talent Network Fact Sheet that highlights members and actions steps and timeline. Can talk about North Jersey Partners here or very first slide as you introduce yourself. Important for this slide - talk about potential �membership� or �affiliation� here for other groups � we are inclusive and open to collaboration and sharing our knowledge

22. Goals of the TLD Talent Network 1. Identify workforce needs through extensive employer engagement. 2. Develop new curricula and refine existing curricula to meet industry needs. 3. Disseminate improved information about the workforce needs of the sector to students, job seekers, job / career counselors and job developers. 4. Assist individuals to obtain employment in the industry and strengthen career ladders in the sector. 5. Improve incumbent worker training that assists employers to adjust to new technologies and assists employees to obtain new skills. These goals are in the packet in the TLD fact sheet�You can explain that today, we�re striving to meet Goal 1 by bringing employers to our Roundtable and hearing their needs.These goals are in the packet in the TLD fact sheet�You can explain that today, we�re striving to meet Goal 1 by bringing employers to our Roundtable and hearing their needs.

23. Timeline for Action November 2008 � February 2009: Develop a TLD Workforce Action Plan November 24, 2008: Hold a TLD Workforce Roundtable January 2009: Convene an Industry Workforce Advisory Council to Review the Draft Action Plan March 2009 � on-going: Implement the Action Plan This info is in the Fact Sheet. Most important is to highlight the IWAC as the opportunity for our employers to be engaged in the process and influence how curricula is developed, as well as create a sustainable plan for the TLD Talent Network. This info is in the Fact Sheet. Most important is to highlight the IWAC as the opportunity for our employers to be engaged in the process and influence how curricula is developed, as well as create a sustainable plan for the TLD Talent Network.

24. Purpose of the Roundtable Identify the priority workforce challenges facing the TLD Industry Breakout Session � Action Teams Begin to develop possible solutions to those challenges Discuss the on-going organization of the TLD Talent Network Kathy: The first bullet is your segue to Aaron and the panels. The second bullet is to highlight the Breakout Sessions for the Action Strategy Teams after lunch, and that everyone should listen today to hear the needs of employers and potential solutions, to bring to the action teams � the ideas and strategies that the action teams come up with will inform the TLD Talent Network action plan, which leads to a sustainable TLD Talent Network, so everyone in the audience should be listening to what the employers have to say to better inform their action teams discussions. Highlight who is chairing the teams and identify in the room: Paul Jurmo (Union County College) & Aaron Fichtner (Heldrich Center) � Curricula Development Allison Kopicki (Heldrich Center) � Career Awareness Jane Brady (Middlesex WIB) � Recruitment and Hiring Bill Inglefield (Union County Human Services) � Incumbent Worker Training Kathy: The first bullet is your segue to Aaron and the panels. The second bullet is to highlight the Breakout Sessions for the Action Strategy Teams after lunch, and that everyone should listen today to hear the needs of employers and potential solutions, to bring to the action teams � the ideas and strategies that the action teams come up with will inform the TLD Talent Network action plan, which leads to a sustainable TLD Talent Network, so everyone in the audience should be listening to what the employers have to say to better inform their action teams discussions. Highlight who is chairing the teams and identify in the room: Paul Jurmo (Union County College) & Aaron Fichtner (Heldrich Center) � Curricula Development Allison Kopicki (Heldrich Center) � Career Awareness Jane Brady (Middlesex WIB) � Recruitment and Hiring Bill Inglefield (Union County Human Services) � Incumbent Worker Training

25. Needs and Solutions: Transportation and Distribution Moderator Aaron Fichtner, Ph.D. Heldrich Center for Workforce Development, Rutgers University Panelists Peter Rolandelli, Wakefern John Yost, C&S Wholesale Grocers John Bevacqua, Staples Patricia Moran, Middlesex County College

26. Technology is Transforming the TLD Industry Technology skills are needed by employees at all levels, now and in the future. Automated goods movement systems in warehousing and distribution centers Radio Frequency Identification (RFID) Software applications that manage warehouse and transportation systems

27. Economic Downturn Masks Deeper Workforce Issues Skill deficiencies in key areas: Workplace readiness Customer service Supervisory skills Difficulty hiring and retaining skilled workers in some occupations: Material Handlers (supervisory) Mechanics and Repair Technicians

28. Needs and Solutions: Transportation and Distribution Moderator Aaron Fichtner, Ph.D. Heldrich Center for Workforce Development, Rutgers University Panelists Peter Rolandelli, Wakefern John Yost, C&S Wholesale Grocers John Bevacqua, Staples Patricia Moran, Middlesex County College

29. Needs and Solutions: Logistics / Supply Chain Management and Port Operations Moderator Aaron Fichtner, Ph.D. Heldrich Center for Workforce Development, Rutgers University Panelists Keith Spero, DP & C Enterprises Ginny Romeo, Port Jersey Logistics Mario Lopez, Maersk Logistics Don Klock, Rutgers University Business School

30. Best Practices Occurring in Other States Allison Kopicki Heldrich Center for Workforce Development Rutgers University

31. Promising Practices inOther States / Regions Washington Georgia Virginia California I am by no means presenting a comprehensive study of best practices occurring across the United States. But I did want to show you that we are looking at the best and most innovative workforce initiatives and programs and training to inform NJ�s TLD Talent Network. We are not above begging, borrowing, or stealing the best ideas that have been implemented and are working. I�m going to briefly talk about what some other states are doing that can spark some ideas for our action teams breakout sessions this afternoon. Most importantly, we want to remember that we can do things differently. We can�t solve problems with the same old mind sets, to paraphrase something that Einstein once said. We need to change our ways of thinking to solve these issues. I�ve included websites on these slides so you can go to their sites and take a look at what�s occurring other places.I am by no means presenting a comprehensive study of best practices occurring across the United States. But I did want to show you that we are looking at the best and most innovative workforce initiatives and programs and training to inform NJ�s TLD Talent Network. We are not above begging, borrowing, or stealing the best ideas that have been implemented and are working. I�m going to briefly talk about what some other states are doing that can spark some ideas for our action teams breakout sessions this afternoon. Most importantly, we want to remember that we can do things differently. We can�t solve problems with the same old mind sets, to paraphrase something that Einstein once said. We need to change our ways of thinking to solve these issues. I�ve included websites on these slides so you can go to their sites and take a look at what�s occurring other places.

32. Port of Seattle Port Jobs http://portjobs.org/ Airport University: Partnership with South Seattle Community College at Sea-Tac Airport Working Wheels: Sells used cars to port workers, offers low-interest loans and financial literacy C-WEST: School-to-work partnership based at Rainier Beach High School Apprenticeship Opportunities Project (AOP) Not-for-profit �Action Tank� - Airport University - Basic skills and computer literacy classes right at the airport Working Wheels - comprehensive not-for-profit transportation-to-work program for working families, selling affordable used cars to low-income workers and helping them access living wage career opportunities while improving their credit and financial management skills. AOP � Besides helping individuals with employment barriers connect to well-paying jobs in the skilled construction trades Once accepted into an apprenticeship program or upon getting a trades-related job, an individual may need to buy tools, work clothes, boots, pay union dues, or repair his or her car. AOP provides financial assistance to qualified individuals so people can go to work right away Not-for-profit �Action Tank� - Airport University - Basic skills and computer literacy classes right at the airport Working Wheels - comprehensive not-for-profit transportation-to-work program for working families, selling affordable used cars to low-income workers and helping them access living wage career opportunities while improving their credit and financial management skills. AOP � Besides helping individuals with employment barriers connect to well-paying jobs in the skilled construction trades Once accepted into an apprenticeship program or upon getting a trades-related job, an individual may need to buy tools, work clothes, boots, pay union dues, or repair his or her car. AOP provides financial assistance to qualified individuals so people can go to work right away

33. Georgia Quick Start: Provides customized workforce training free-of-charge to qualified businesses www.georgiaquickstart.org Maritime Logistics Innovation Center: http://logistics.georgiainnovation.org/ Quick Start � Warehouse and Distribution is one area QS specializes in, and they provide customized, job-specific training in RFID scanner operations, label reading, picking and power equipment like forklifts and turret trucks Logistics Innovation Center - LINC forms an objective third party; a shared 'sandbox' where academia, industry and government jointly develop the needed innovative technologies and effective solutions for the logistics industry. Partners include the Georgia Ports Authority (GPA), Georgia Department of Economic Development (GDEcD), Georgia Research Alliance (GRA), Georgia Institute of Technology, Georgia Southern University (GSU), Armstrong Atlantic State University (AASU), The Logistics Institute (TLI) and the Economic Development Institute (EDI), among others.Quick Start � Warehouse and Distribution is one area QS specializes in, and they provide customized, job-specific training in RFID scanner operations, label reading, picking and power equipment like forklifts and turret trucks Logistics Innovation Center - LINC forms an objective third party; a shared 'sandbox' where academia, industry and government jointly develop the needed innovative technologies and effective solutions for the logistics industry. Partners include the Georgia Ports Authority (GPA), Georgia Department of Economic Development (GDEcD), Georgia Research Alliance (GRA), Georgia Institute of Technology, Georgia Southern University (GSU), Armstrong Atlantic State University (AASU), The Logistics Institute (TLI) and the Economic Development Institute (EDI), among others.

34. Virginia SEVA-PORT http://seva-port.org $5 million WIRED grant Partners: Community colleges, universities, local and regional workforce development initiatives Efforts: Warehouse & Distribution Pre-Employment Training Program at Paul D. Camp Community College Summer technology camps College of William & Mary: Free classes to TWD entrepreneurs and small businesses in finance and planning 24 hours of classroom training at a downtown Suffolk Center location: supply chain baiscs, computer skills, skill testing in math and reading, team building, equipment safety training, fork truck (classroom only) and CERTIFICATE at completion William & Mary - Business Strategic Education Series free-of-charge to M&S and TWD small businesses and entrepreneurs 24 hours of classroom training at a downtown Suffolk Center location: supply chain baiscs, computer skills, skill testing in math and reading, team building, equipment safety training, fork truck (classroom only) and CERTIFICATE at completion William & Mary - Business Strategic Education Series free-of-charge to M&S and TWD small businesses and entrepreneurs

35. California California Transportation and Logistics Institute www.catli.org Customized training for companies for new or incumbent workers Training certificate and degree programs (high school to university level) The California Transportation & Logistics Institute (CaTLI) is a nonprofit 501(c)(3) formed in 2007 in partnership with the California Community College (CCC) and the California State University (CSU) Systems to promote the growth of careers in the Transportation & Logistics (T&L) Industry in California and address the rapidly growing need for skilled workers seeking living wage jobs. Focus is on Southern California where port is�CaTLI serves two customers - the Transportation & Logistics Industry businesses looking for skilled workers; and job-seekers and workers looking to advance their careers. CaTLI provides: � Customized training for companies and organizations for new and/or incumbent workers. � Industry driven skills training certificate and degree programs from high school to the university level to train and educate students, job seekers and current employees The California Transportation & Logistics Institute (CaTLI) is a nonprofit 501(c)(3) formed in 2007 in partnership with the California Community College (CCC) and the California State University (CSU) Systems to promote the growth of careers in the Transportation & Logistics (T&L) Industry in California and address the rapidly growing need for skilled workers seeking living wage jobs. Focus is on Southern California where port is�CaTLI serves two customers - the Transportation & Logistics Industry businesses looking for skilled workers; and job-seekers and workers looking to advance their careers. CaTLI provides: � Customized training for companies and organizations for new and/or incumbent workers. � Industry driven skills training certificate and degree programs from high school to the university level to train and educate students, job seekers and current employees

36. Pennsylvania Northeast PA Logistics & Transportation Industry Partnership www.nepapeopleonthemove.org/ PA Career Pathway Pilot Project Summer camps PA Career Pathway Pilot Project �created a career ladder for TLD occupations [reference to our occupation map], highlighting competencies and skills needed PA Career Pathway Pilot Project �created a career ladder for TLD occupations [reference to our occupation map], highlighting competencies and skills needed

37. North Carolina & Arkansas Two WIRED Regions are partners in the New Jersey TLD Talent Network, agreeing to share curricula and other materials / information. Piedmont Triad WIRED Region www.wired.piedmonttriadnc.com Arkansas Delta WIRED Region www.adwired.org Piedmont Triad � Greensboro, High Point, Winston-Salem in NC Created TLD Action Teams around Government/Land Use; Logistics Education; Promoting Logistics Career Path Arkansas Delta - 17 Counties from Missouri to Louisiana border..Memphis..FedEx headquarters Piedmont Triad � Greensboro, High Point, Winston-Salem in NC Created TLD Action Teams around Government/Land Use; Logistics Education; Promoting Logistics Career Path Arkansas Delta - 17 Counties from Missouri to Louisiana border..Memphis..FedEx headquarters

38. Wrap-Up of Morning Panels Kathy Weaver North Jersey Partners

39. Transportation, Logistics and Distribution (TLD)Talent Network RoundtableTransforming the Supply Chain Workforce November 24, 2008 Kean Hall Kean University Union, New Jersey Co-hosted by the Union County Alliance