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Learn how to initiate a successful practitioner orientation program, including facility information, clinical care guidelines, legal requirements, and more. Discover time allocation strategies, administration buy-in processes, and tips for a seamless orientation experience. Evaluate attendee feedback and ensure continuous improvement for a comprehensive program.
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PRACTITIONERORIENTATION Kim Pakney, CPCS, CPMSM Manager, Medical Staff Services Dept. Providence Alaska Medical Center Past AKAMSP President 2000 & 2004 NAMSS Board, Director-at-Large 2011-2013
How to get started… Consider what they need to know • About your facility • About providing clinical care at your facility • Federal & State Requirements • Specifics about practicing in your state • Internal Departments that have an important message
What to consider… How much time will you need? • Originally we did a 4 hour orientation and 4 hours of computer training. • Then we moved to 5 hours for orientation as more speakers came forward with important messages. • Then 6 hours… • Now we are at 7 hours for orientation, with computer training remaining an additional 4 hours.
Administration Buy-In • What happens if orientation isn’t done? • We say must do within 30 days or lose privileges until completed. • Tracking attendance.
CME for Attending We award Cat. 1 CME for attending orientation: Need an evaluation from each participant For the physicians you need the new C11 evaluation several months after the orientation.
Tips for success… • Start on schedule… • Stick to the schedule… • Require the A Team… • Keep the information pertinent and current… • If people no show, give a reminder, if it happens again, they lose their time…
What do the attendees think?? It’s a LOVE/HATE Relationship – • Some love it… • Some appreciate it after the fact… • Some think parts of it are important and parts of it are not… • Some think we have wasted their time…
THE END! ??? QUESTIONS ??? ??? IDEAS ???