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College Technology Services

College Technology Services. College TA Technology Training - Agenda CTS Support Services Overview – 15 Minutes Featured Services Demo – Wiki, Adobe Connect & Qualtrics – 20 Minutes What’s New In Blackboard 9 – Marly Miller (ITS) – 20 Minutes Q & A – 5+ Minutes Important Links:

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College Technology Services

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  1. College Technology Services College TA Technology Training - Agenda CTS Support Services Overview – 15 Minutes Featured Services Demo – Wiki, Adobe Connect & Qualtrics – 20 Minutes What’s New In Blackboard 9 – Marly Miller (ITS) – 20 Minutes Q & A – 5+ Minutes Important Links: CTS Homepage – http://college.usc.edu/cts TA Tech Training PPT – http://college.usc.edu/cts - Quicklinks section Qualtrics Survey Tool Signup – http://college.usc.edu/qualtrics Blackboard Login – http://blackboard.usc.edu Blackboard Training Webcasts – http://college.usc.edu/bbtraining John Parker jrparker@college.usc.edu x08113

  2. College Technology Services Introduction - Our Approach - Our Scope - Our Team - CTS and the USC IT Community

  3. College Technology Services CTS Core Support Services - College & Libraries Help Desk – CLHD - Distance Learning - Technology Enhanced Learning - Web Services - Other Services

  4. College Technology Services College & Libraries Help Desk – CLHD - Customer Service Oriented Approach to IT Support - Help Desk – PC, Mac, Linux – Laptops, Desktops, Smartphones - Network & Phone Activations - Near 24/7 Support via clhd@usc.edu - On-site, Remote and Walk-in Service - Spare Parts Stock - Apple & Dell Warranty Service - Classroom Multimedia Support

  5. College Technology Services Distance Learning - 1000’s of Course Captures / 100’s of Video Conferences - HNB 100 & ACB 238 Studio Classrooms - Live / Archived Webcasts - Audio Podcasts - Starboard / Virtual Whiteboard - Dual Projectors - Document Camera - Built-In PC / Laptop Connection - DVD / VHS - Adobe Connect Web Conferencing - Traditional Video Conferencing - Portable Webcasting Kits

  6. College Technology Services Technology Enhanced Learning - College Wiki - Blackboard Support / Training - Luna Insight – Image Management / Scanning Services

  7. College Technology Services Web Services - Manage 150+ Departmental, Center & Lab Sites - Department Site Redesigns - Lab / Personal Sites - Adobe Contribute Web Editing Tool - College YouTube Channel – http://www.youtube.com/usccollege

  8. College Technology Services Other Services - Technology Consulting / Price Quotations - Personalized and Group Training - Laptop, Projector, Wireless Data Modem Checkout - Final Cut / Adobe Premier Apple Editing Station - Qualtrics Survey Tool – http://college.usc.edu/qualtrics - College Collaboration System – http://college.usc.edu/ccs

  9. College Technology Services College Wiki

  10. College Technology Services College Wiki

  11. College Technology Services Web Services

  12. College Technology Services Web Services

  13. College Technology Services Web Services

  14. College Technology Services Web Services

  15. College Technology Services Web Services

  16. College Technology Services Web Services

  17. College Technology Services Distance Learning Captures

  18. College Technology Services Distance Learning Captures

  19. College Technology Services Adobe Connect

  20. College Technology Services Luna Insight

  21. College Technology Services Luna Insight

  22. College Technology Services Contact Info: cts@college.usc.edu x02775 ACB 530 John Parker ACB 539 jrparker@college.usc.edu x08113

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