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Evaluating Immigrant Employment Systems Change Initiatives. Rich Janzen September 2006. Systems change and program evaluation Government accountability frameworks Immigrant employment research Educational workshops.
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Evaluating Immigrant Employment Systems Change Initiatives Rich Janzen September 2006
Systems change and program evaluation Government accountability frameworks Immigrant employment research Educational workshops An independent, not-profit social research organization with 23 years experience, including:
What is Systems Change? A system is a collection of parts that interact with one another to function as a whole (Manni & Cavana, 2002) Systems change can involve (Foster-Fishman, Egeren & Yang, 2005): • shifting the systems parts and/or their sequence • shifting interactions among parts • altering the “whole” • shifting how the system provides feedback to itself
Shifting System Parts Among the parts of the Immigrant employment system, the following characteristics can be altered: • Policies/practices • Resources • Opportunities • Relationships • Power/decision-making • Values • Attitudes/skills Adapted from Foster-Fishman, Egeren & Yang, 2005
The Immigrant Employment System National Components Federal Politicians Business Associations Human Resources & Social Development Canada National NGO’s Provincial Components Business Associations Provincial Politicians Citizenship & Immigration Canada WRIEN Influences Provincial NGO’s Immigrant Professional Associations Ministry of Training, Colleges and Universities Local Components Business Community/ Associations Educational Institutions Embassies/ Consulates Immigrant Professional Associations Community Organizations Municipal Governments Ministry of Citizenship and Immigration Immigrants Employers Professional Associations Immigrant Communities/ Associations Industry Canada Non- Government Funders Professional Associations Regulating Ministries WIEN Facilitates Non-government funders Non-government funders Occupational Regulatory Bodies Canadian Heritage Credential Assessment Services Credential Assessment Services Adapted from: “Making a Change Together”, Janzen et. al., 2001; Capacity Canada “National Review”, Janzen et. al., 2006
Two Realities • In democratic societies, bringing about positive systems change is a long term process that evolves over time • Bringing about effective systems change requires a multi-faceted approach
Four Stages of Systems Change ▲ ▲ ▲ Initial Trigger More Trigger Events Event Adapted from Moyer, 1990 as found Janzen et. al., 2001 www.crehs.on.ca/downloads/handbook.pdf
Four Systems Change Activity Categories A multi-faceted response: 1. Public education 2. Policy influence 3. Planning and collaboration 4. Action research Source: Janzen et. al., 2006; in press
Example of the Inter-Relatedness of Systems Change Activities Individual Society Policy Local Services System Components Activity Categories Public Education Community Planning Political Advocacy Action Research Source: Adapted from Janzen et. al., in press
Systems Change Evaluation • Captures, rationalizes and assesses the evolving nature of system change interventions • Teases out direct outcomes that can be attributed specifically to the invention with indirect outcomes (the intervention only partially responsible for observed change) • Clarifies how changes in relationships among system players relates to observed outcomes • Assesses how the synergies of collaboration has led to changes not otherwise possible
For more details contact…. Rich Janzen, Research Director Centre for Research & Education in Human Services 73 King Street West, Suite 300 Kitchener, ON, Canada N2G 1A7 Phone: (519) 741-1318 Fax: (519) 741-8262 E-mail: rich@crehs.on.ca Website: www.crehs.on.ca