Welcome to HempsteadWorks! Rev. 08/17/07

1. Welcome to HempsteadWorks!Rev. 08/17/07

2. BEFORE WE GET STARTED Please take a moment and turn off the ringers on any cell phones and pagers

3. Equal Opportunity Is The Law It is against the law for the NYS DOL, as a recipient of federal funds, to discriminate on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief. If you think you have been subjected to discrimination, you may file a complaint. You must file within 180 days. Please refer to your U I Claimant Information booklet for complete information and details on how to register a complaint.

4. Unemployment Insurance Claim Information… including when payment was authorized, can be obtained on-line at www.labor.state.ny.us For claim specific information contact the Telephone Claims Center (TCC) @ 1 (888) 209-8124 4

5. Globalization “The world is now witnessing one of the greatest economic transformations in history. Revolutions in technology and information have ushered in the era we know as globalization…American businesses now compete not only with companies across the street, but also with companies around the globe. “ U.S. Department of Labor

6. Workforce Investment System • In new global economy, a system must exist to help workers to navigate their way, not only to their next job, but also to their next career • The system must not only help workers to navigate on a career path, but also to participate in “lifelong learning” activities • In our community, the workforce investment system is called “HempsteadWorks.”

7. HempsteadWorks • HempsteadWorks is a “One-Stop System,” established by the Town of Hempstead under the federal Workforce Investment Act of 1998 • The focal point of this System is our full service career center, located at the Hempstead Executive Plaza

8. Vision Our vision for the future is one of unprecedented economic prosperity, growth and opportunity for businesses and citizens, along with realization of the highest quality of life attainable.

9. Mission Statement • Ensure that skilled workers are available to employers • Help jobseekers to find work • Foster economic development

10. The Modern Labor Market According to the U.S. Department of Labor: "The labor market is being affected by new technology and cultural changes in the workplace. For the most part, employers are more interested in a job applicant's skills than in their education, experience or accomplishments.”

11. The Modern Labor Market “These Skills include: • Basic skills, such as reading and math • Ability to communicate well, both verbally and in writing • Leadership qualities • Temperament for working in teams • Ability to make critical decisions • Word processing, basic computer software and office machine technology • Customer satisfaction."

12. The Modern Workplace (continued) • Many employers measure these skills early on in the screening process • Number of high skilled jobs exceeds the number of individuals with the knowledge and skills to fill those jobs • The high tech workplace is combining with the global economy to create increased competition for the relatively small number of lower and unskilled openings • The best prepared applicants will land jobs and move up career ladders

13. Preparing for the Modern Workplace • Assess strengths and weaknesses • Build upon strengths and address areas where more preparation is needed • Each individual is unique

14. The Modern Workplace (continued) • One customer might require training to achieve a goal, while another might immediately begin a job search campaign, without additional training • Assessment results are correlated with labor market information • Career Center services are correlated with assessment results

15. Summary of Career Center Services • Career Development Workshops • Job matching • Career Exploration • Microsoft Office Computer Training • E-Learning • Employer Presentations and Tables

16. Employers are always looking for the right person to do the job. Unlike other job banks, your resume is only made available to registered employers authorized by the Department of Labor. If you have an e-mail address, check the box “Post My Resume as Confidential” and you control how much personal information is shared.

17. Job Opportunities Job orders are received daily • In a variety of occupations and industries • Full time and part time • Permanent and temporary • Available apprenticeship opportunities • Careers in government

18. One-Stop Partners • Abilities, Inc. • City of Long Beach Office of Youth and Family Services • Economic Opportunity Commission of Nassau County • Education and Assistance Corporation • Goodwill Industries of Greater New York and Northern New Jersey, Inc. • Job Corps • Nassau Community College • National Council On The Aging, Inc. • New York State Department of Labor Division of Employment Services • New York State Education Department Vocational and Educational Services for Individuals with Disabilities • New York State Education Department Workforce Investment Act Title II, Adult Education and Family Literacy Act Network • The Paxen Group, Inc. • Town of Hempstead Department of Occupational Resources • Town of Hempstead Housing Authority

19. Town of Hempstead Department of Occupational Resources (DOOR) • DOOR is a municipal department of the Town of Hempstead • DOOR administers federally funded grants that benefit employers and jobseekers • These grants are administered under the auspices of the U.S. and New York State Departments of Labor

20. Core Services • Initial Assessment • Career Counseling • Labor market information • Job listings • Job Placement Assistance • Consumer reports on training vendors • Reports on the performance of the One-Stop system

21. Core Services (continued) • Information regarding Unemployment Insurance Benefits, including the process for filing claims and answers to inquiries regarding existing claims • Information regarding education, training, employment and tax credit programs •  Referral to local supportive services • Use of a “Resource Room,” that includes personal computers, job banks, a career library, photocopier, fax machine, telephone banks, etc.

22. Core Services Eligibility Requirements for Adults and Dislocated Workers • Individuals must be age 18 over and meet the requirements the WIA category of service they are applying for (see categories below) and provide the required documentation

23. Core Services Eligibility Documentation for Adults • Proof of Age • Legal to Work in the U.S. • Selective Service Registration for Males Born on or after 1/1/60

24. Core Services Eligibility Documentation for Dislocated Workers • Proof of Age • Legal to Work in the U.S. • Selective Service Registration for Males Born on or after 1/1/60 Proof of dislocated worker status • Proof of Unemployment Insurance Benefits eligibility, if applicable

25. Intensive Services • Assessment of skill levels and service needs through testing, tools and in-depth interviews • Career counseling • Development of an Individual Employment Plan • Career Workshop Series for Resume Writing, Interviewing Skills, etc, • Microsoft Office Skills Training, etc.

26. Intensive Services Self-Sufficiency Eligibility Documentation for Adults and Dislocated Workers • Proof of Address • Proof of Family Size and Income • Public Assistance Award Letter, if applicable • Proof wage earned from Dislocated Worker Qualifying Job and current wage (if applicable)

27. Intensive Services Criteria • Unemployed and are unable to obtain employment through WIA Core Services; and • Determined by DOOR to be in need of WIA Intensive Services in order to obtain employment; or • Employed, but determined by DOOR to be in need of WIA Intensive Services in order to obtain or retain employment that allows for “self-sufficiency.”

28. Training Services • Occupational Skills Training •  On-The-Job Training •  Workplace Training/Cooperative Education •  Skill Upgrading and Retraining •  Entrepreneurial Training •  Non-Traditional Training •  Job Readiness Training •  Adult Education and Literacy (combined with the above training services); and •  Customized Training

29. Training Services Criteria WIA Training Services may be provided by DOOR, based upon the availability of funding, to Town of Hempstead/City of Long Beach residents, age 18 and over, who both qualify for and require assistance beyond WIA Core and Intensive Services and who meet federal and state guidelines for the categories described below: • Adult needing to obtain self-sufficiency • Dislocated Worker

30. Youth Services • Objective assessment •  Development of an individual service strategy •  Tutoring •  Study skills training •  Alternative school • Summer employment linked to academic and occupational learning •  Work experience •  Internship

31. Youth Services (continued) • Occupational skill training •  Leadership development activities •  Community service •  Peer centered activities •  Supportive services •  Adult mentoring •  Follow-up services •  Guidance and counseling •  Drug and alcohol abuse counseling; and •  Referral

32. Youth Services Criteria  (a)Age 14 through 21 (b)Low income, as defined in WIA Sec. 101 (25); and (c)Within one or more of the following categories: 1. Deficient in basic literacy skills 2. School Dropout 3. Homeless, runaway, or foster child; 4. Pregnant or parenting; 5. Offender; or 6. An individual (including a youth with a disability) who requires additional assistance to complete an education program, or to secure and hold employment.

33. Veteran's Services Are available for all qualified veterans and their spouses. Please ask to speak with a Veterans’ Representative for details or call Charles Anatra at 516-485-5000, ext. 1162 or Peter Paftinos at (516) 485-5000, ext. 1199 33

34. Important Contact Numbers for Veterans • VETERANS ADMINISTRATION REGIONAL OFFICE, 245 West Houston Street, NY, NY 10014, 1-800-827-1000. – For filing of service connected disability claims or seeking medical benefits. • NORTHPORT VETERANS HOSPITAL, 79 Middleville Rd., Northport, NY , 631-261-4400. –To secure VA Medical ID card for those eligible. –To receive medical care for those eligible. • DISABLED AMERICAN VETERANS, 212-807-3157 245 W. Houston St., Room 204, NYC 10014 –Provides free assistance to ALL veterans filing disability claims with the Veterans Administration.

35. Services for Individuals with Disabilities • Auxiliary aides and services are available upon request • Disclosure of disability is completely voluntary. There are; however, services and programs available for people with disabilities that may be of additional benefit to you as a jobseeker. If you chose to disclose, information about your disability will be kept strictly confidential.

36. Assistive Technology • Workstation Evas Handicapped Accessible Workstation • Software: Zoom Text Xtra L2 LP/Speech Jaws Pro Screen Reader Open Book Scanning and Reading Software I-Communicator for the Deaf • Phone: Text Telephone System Ultratec Miniprint 225 (TTY) Voice Amplification Phone

37. Assistive Technology (Continued) • Keyboards: 1 Dell 7D00 Xtra Series Large Print Quietkey Gray Keyboard 1 Dell 7D00 Xtra Series Large Print StickyKeys Keyboard 1 Tash Win 2460 USB Mini Alternative Access Keyboard 1 Pulse Data Int. Scorpius Keyboard • Mice: 1 PNX 08-16056 Microsoft Explorer Trackball 1 Dell Intelli Mouse • Wrist Supports: Kensington Gel Pillow Keyboard Wrist Support Kensington Gel Pillow Mouse Wrist Support

38. Assistive Technology (Continued) • Scanner & Camera Unit: 1 Epson Perfection 1650 Scanner 1 Smart View Computer Interface with Footswitch 1 Smart View B&W Color Select Camera Unit • Evacu-Trac Emergency Evacuation Chair

39. Important Web Sites Visit our websites at: www.labor.state.ny.us www.workforcenewyork.com/li www.hempsteadworks.com for... • JobZone • Job Bank • HightechNY • Job Fair Events 39

40. Commitment to Quality • HempsteadWorks is committed to quality services, customer satisfaction and continuous improvement • For this reason, we will call upon you from time to time to respond to our surveys and provide us with feedback • We take your feedback very seriously and will utilize it to improve our services to you

41. Commitment to Quality (continued) • A career counselor will be assigned to assist you individually on an on-going basis • Each counselor works within a team and reports to a Team Coordinator • The Team Coordinator is available to assist you, along with your career counselor • The extent to which you benefit from our services has a great deal to do with your own commitment

43. nysdol@labor.state.ny.us If you liked our services ….please tell your friends. If you didn’t ….please tell us how we can serve you better. 43

44. On behalf of Workforce New York and HempsteadWorks we thank you and we wish you success in your career search! 44

45. Career Center Contact Information HempsteadWorks Career Center c/o Town of Hempstead Department of Occupational Resources Hempstead Executive Plaza 50 Clinton Street, Suite 400 Hempstead, New York 11550 Phone: (516) 485-5000 Fax: (516) 485-5009 TTY: 1-800-662-1220 www.hempsteadworks.com 9:00 A.M. – 4:45 P.M. (Mon. through Fri.)