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Knowledge Mobilization: Knowledge Translation and Communications as acts of caring

Knowledge Mobilization: Knowledge Translation and Communications as acts of caring. Native Women’s Association of Canada, Health Advisory Committee (HAC) September 27-28, 2010 NOVOTEL HOTEL, Ottawa Presentation by Peter Levesque. Outline. Personal Introduction

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Knowledge Mobilization: Knowledge Translation and Communications as acts of caring

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  1. Knowledge Mobilization:Knowledge Translation and Communications as acts of caring Native Women’s Association of Canada, Health Advisory Committee (HAC) September 27-28, 2010 NOVOTEL HOTEL, Ottawa Presentation by Peter Levesque

  2. Outline • Personal Introduction • Introduction of key concepts • Some history of thinking on KMb • Some tools • Dialogue – thinking as a group www.knowledgemobilization.net

  3. Some Personal Details • Husband: Married to Penny Levesque (born Johnston) • Father: Matthew [gift of God] 18, Caitlin [precious one] 16 • Son: Winifred Fallon, Andre Levesque • Brother: Claudette Levesque • Celtic Origin: Athlone, County Rosscommon & Hautot Saint Sulpice, Normandy • Currently live: Cardinal Creek in Orleans on Algonquin Land • Core belief: we are all created from one www.knowledgemobilization.net

  4. Career Path • Now: Director, Knowledge Mobilization Works • 2005-2007: Knowledge Exchange Specialist, Provincial Centre for Child and Youth Mental Health at CHEO • 2002-2005: Deputy-Director, Knowledge Products and Mobilization, SSHRC • 1998-2002: Program/Policy Officer SSHRC - CURA, Program Integration, VP’s office • 1990-1998: Various positions in research, business, NGOs www.knowledgemobilization.net

  5. Drowning in communication? • Never in human history have we hunted for so much data, information and knowledge. • Never in human history have we gathered so much that is useful but not used. • Growing feeling of being overfed with data? • Data becomes information when it is informative. • Information becomes knowledge when we act. • Knowledge Mobilization is about making what we know ready for action and service to build value. www.knowledgemobilization.net

  6. Emergence of Many Terms Graham, I., et al. (2006) Lost in knowledge translation: time for a map? Journal of Continuing Education in the Health Professions, 26:1 13-24 www.knowledgemobilization.net

  7. Quote: Environmental Taking in traumatic information and transmuting it into life-affirming action may turn out to be the most advanced and meaningful spiritual practice of our time. Richard Heinberg http://globalpublicmedia.com/how_do_you_like_the_collapse_so_far www.knowledgemobilization.net

  8. Quote: Biomedical ‘All breakthrough, no follow through’ Woolf (2006) Washington Post op ed Much of the US $100 billion/year worldwide investment in biomedical and health research is wasted because of dissemination and implementation failures www.knowledgemobilization.net

  9. Quote: Clinical Research Institute of Medicine;Clinical Research Roundtable, Sung et al. JAMA 289:1278,2003 www.knowledgemobilization.net

  10. Working Definition A commonly cited definition: Getting the right information to the right people in the right format at the right time so as to influence decision-making. (Ontario Neurotrauma Foundation) Easier said than done. • How do we support doing this? • What is a knowledge mobilization culture? Knowledge Mobilization Works definition: Knowledge Mobilization (KMb) is the complex process of making what we know ready for service or action to build value. www.knowledgemobilization.net

  11. But what is the goal? Not just to know but to do the best for those we care about http://www.nwac.ca/2010-sisters-spirit-vigils www.knowledgemobilization.net

  12. Three basic questions:What? - So What? - Now What? Programs Policies Priorities Processes Practice Products Perspectives Procedures Possibilities People Skills Value Creation Now What: Decisions, Directions, Actions So What: Meaning, Analysis, Interpretation What: Data, Information, Description, Stories MULTIPLE INPUTS FROM RESEARCH, PRACTICE, EXPERIENCE, CULTURE Innovation Supporting Infrastructure Initiatives Incentives to Share between Levels www.knowledgemobilization.net

  13. Core Communication Concepts Conversations Conversations www.knowledgemobilization.net

  14. Human Right? 10 December 1948, UN Universal Declaration of Human Rights Article 27. • Everyone has the right freely to participate in the cultural life of the community, to enjoy the arts and to share in scientific advancement and its benefits. http://www.un.org/Overview/rights.html www.knowledgemobilization.net

  15. Data • Simple observations of states of the world: • easily structured, • easily captured on machines, • often quantified, • easily transferred Thomas Davenport: Information Ecology, Oxford, 1997 www.knowledgemobilization.net

  16. Information • Data endowed with relevance and purpose: • requires unit of analysis, • need consensus on meaning • human mediation necessary Thomas Davenport: Information Ecology, Oxford, 1997 www.knowledgemobilization.net

  17. Knowledge • Valuable information from the human mind/body/spirit. • Includes reflection, synthesis, context • hard to structure, • difficult to capture on machines • often tacit (rather than explicit) • hard to transfer Thomas Davenport: Information Ecology, Oxford, 1997 www.knowledgemobilization.net

  18. Tacit Knowledge • what is sub-consciously known by an individual and is extremely difficult to articulate or write down for use by; it includes know-how, rules of thumb, experience, insights, and intuitions. Rumizen 2002 291 www.knowledgemobilization.net

  19. Explicit Knowledge • knowledge that can be articulated in formal language and transmitted among individuals. Leveraging Knowledge at the PSC 1998 www.knowledgemobilization.net

  20. Community of Practice • a group of people who are brought together for professional as well as personal reasons by a desire to learn more about common opportunities and problems. It is formed with an intention to add value by directly collaborating, using one another and outside resource, to learn and teach each other. Its purpose is to develop a body of actionable knowledge through open non-competitive exchange; to learn and contribute through sharing information on challenges and best practices within an organization Global Gateways 2002 www.knowledgemobilization.net

  21. Learning Communities • refers to informal groups of people that cross organizational boundaries and come together to discuss best practices, issues, or skills that the groups want to learn about Rumizen 2002 288 www.knowledgemobilization.net

  22. Learning Organizations • an organization skilled at creating, acquiring and transferring knowledge, and modifying its behavior to reflect new knowledge and insights Skyrme 1997 21 • an organization that is continually expanding its capacity to create its future. Adaptive learning (survival) is joined with generative learning (creation) Peter Senge, The Fifth Discipline, New York, 1990 www.knowledgemobilization.net

  23. Knowledge Ecology • emphasis is on an organization’s entire knowledge environment. It addresses all values and beliefs about knowledge; how people actually use knowledge and what they do with it; the pit falls that can interfere with knowledge sharing; and what knowledge systems are already in place Leveraging Knowledge at the PSC 1998 www.knowledgemobilization.net

  24. Plain languageNew Yorker: Dana Fradon 1975 www.knowledgemobilization.net

  25. Use of evidenceNew Yorker: Mick Stevens 1989 www.knowledgemobilization.net

  26. ImpactNew Yorker: Sam Gross 1991 www.knowledgemobilization.net

  27. AccessNew Yorker: John Caldwell 2000 www.knowledgemobilization.net

  28. Where are we now? • Greater complexity • More relationships with more diversity • More emphasis on production chains • Outputs are inputs for other systems/sectors • Emergence and awareness of opportunities • Changes in role of experts www.knowledgemobilization.net

  29. Systems Thinking • Conceptual framework – knowledge and tools that help make full patterns clearer and see how to make change effectively www.knowledgemobilization.net

  30. Ecological Perspective • the relations of organisms to one another and their physical surroundings (Canadian Oxford Dictionary, 2004) • suggest that we also add relations to our conceptual surroundings: data, information, culture, behavior, work, politics, processes, technology... www.knowledgemobilization.net

  31. CIHR Knowledge to Action www.knowledgemobilization.net

  32. KMb: Basic Methods • Réjean Landry, of l’Université Laval, has shown that the greatest value from knowledge mobilization happens when we LINK and EXCHANGE. Yet most KMb activities are still based on PUSH and PULL. www.knowledgemobilization.net

  33. Common KMb practice www.knowledgemobilization.net

  34. Dissemination • Scattering of seeds • Spread widely • How do we prepare the soil to receive the seeds? • How do we nurture the growth of these seeds? • What does the harvest look like? • What happens in the marketplace? www.knowledgemobilization.net

  35. Common KMb practice www.knowledgemobilization.net

  36. Accessibility • Access • Physical • Increasing access to findings published in Journals, on-line, open access, systematic reviews • Conceptual • What does this mean for my practice, location, context, culture www.knowledgemobilization.net

  37. Common KMb practice www.knowledgemobilization.net

  38. Systems need Diversity • The challenge with herding cats is that the cats may have interests that are non-standard. • How to support BOTH the utilization of standards (excellence) and the exploration of the new (invention and innovation)? • Managing for diversity provides the potential for resilience to learn from failure. www.knowledgemobilization.net

  39. Linkage • A network is a set of interconnected nodes. Networks are a very old form of human practice, but they have taken on a new life in our time by becoming information networks, powered by the Internet. Manuel Castells, The Internet Galaxy, 2001 • The network is the pervasive organizational image of the new millennium. Janice Gross Stein and Richard Stren, Knowledge Networks in Global Society: Pathways to Development in Networks of Knowledge, 2001 www.knowledgemobilization.net

  40. Tools • Events • Publications • Meta Tools • Sustainability • KMb and Learners www.knowledgemobilization.net

  41. Advisory board Book launch/signing Colloquium Community meeting Consortium Conference Contest Demonstration Exhibit Festival Focus group Forum Informal event Knowledge exchange panel Knowledge fair Media panel Meeting Performance Professional association Events www.knowledgemobilization.net

  42. Professional development day Retreat Roundtable Seminar Speaker series Stand-down Strategy session Symposium Storytelling Tours Town hall Training Training literacy Workshops Capacity building Community leaders Educators Knowledge transfer Multiple solutions Series Events www.knowledgemobilization.net

  43. Background papers Bibliography Boor review Brief Brochure Case study Editorial Editorial board Fact sheet Flyer Guidelines Road map Handbook Ice breaker Information packet Interpretative materials Manuals One-pager Policy update Presentations Publications www.knowledgemobilization.net

  44. Cartooning Presentation handout Press release Public service announcement Publishing program Community experiences Fiction Magazine Memoir Op-ed Poetry Popular press books Quizzes Research papers Resource toolkit Synthesis paper Systematic review Publications www.knowledgemobilization.net

  45. Generic Academic research papers Environmental scan Journaling KMb handbook Needs assessment studies Synthesis Template Exploring Design experiments Experimental projects Incubator Matchmaking Pilots Meta-tools www.knowledgemobilization.net

  46. Developing reference materials Acronym list Bibliography Catalogue Glossary Lexicon Thesaurus Value-chain Consulting approaches Community Consultations Network Specialized expertise Media Documentary DVD Film festival; Graphics Movie Radio program Story pitches Television show Theatre Training video Video series Meta-tools www.knowledgemobilization.net

  47. Advisory Board Champion Network Communication forum Community map Web conference Content management system Database Decision support system Directory Discussion forum Discovery tools Distance learning studio Expert network Gaming Global dialogue Hot links Hyperlinks Intranet Sustainability www.knowledgemobilization.net

  48. Knowledge networks Learning trajectory Linking Marketing platform Portal Reading tools Server Simulations User accounts Virtual learning commons Living repositories Annals Art Gallery Bulletin boards Clearinghouse Compendium Events on-line Exhibits Interactive Q&A Library Publications on-line Preservation systems Sustainability www.knowledgemobilization.net

  49. Living repositories Project journal on-line Research inventory Web-page Virtual resource room Web site Wiki Media and Web Blog Chat room Commentary Community Bulletins Distribution list E-Mail/E-newsletter Knowledge streaming KT Rounds Newsletter summaries Podcasts Research progress reports Streaming Telecommuting Teleconferencing Video conferencing Web-casting Web magazine Wikipedia You-tube Sustainability www.knowledgemobilization.net

  50. Adult education Camp assistant Coaching Collaborative exploration Distance learning Interpretative centre Job shadowing Mentoring Professional development Student field testing Train-the-trainer Training partner Web courses Accredited self-study Co-op arrangements Certification program Curriculum addition Graduate program Graduate research forum Internship KMb & Learners www.knowledgemobilization.net

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