The Importance of Soft Skill in IT Industry

1. The Importance of Soft Skills in the IT Industry +BezonKarter

2. Introduction • Every company looks for an employee with a different mix of technical skills and experience. • But to complement such features there are some "soft skills" every company looks for in a potential employee.

3. What are Soft Skills? Intrapersonal and interpersonal behaviours that develop and maximize human performance.

4. Why Soft Skills? • Soft Skills are needed to maintain good conduct within the office with the juniors, seniors and fellow colleagues.

5. Soft Skill Gap Why Do you need Soft Skills at Workplace? • Are you really good at getting clients, and not so good at retaining them? • Do you have lots of staff turnover and still find it difficult to retrain people? • Do you have lots of managers but no real leaders?

6. What are counted as Soft Skills? • Effective Communication • Effective Meetings • Effective Leadership • Conflict Resolution • Problem Solving Strategies • Dealing w/Difficult People • Stress Management • Time Management & Organizational Skills • Presentation Skills • High Performance Team Building and Managing • Transition & Change

7. Example

8. Soft Skills Benefit • Soft Skills help maintain interpersonal relationships at work. • They help create a healthy work environment. • They are useful in maintaining healthy relationships with clients and business partners.

9. Soft Skills in IT Company What IT Companies expect from employees – • Communication Skills • Teamwork • Decision making and problem solving skills • Skills to meet people and crack deals

10. Communication Skills • Representatives and supervisors regularly need to manage customers from across the globe. • Putting forward one’s own point of view also needs good communication as he needs to speak in a simpler way so that people understand.

11. Teamwork • Teamwork is of high importance. • People are often sorted according to their capability to work in a team or those  who work better single-handedly. • Team building activities turn into a need, on occasion, for the consistent elements of different tasks.

12. Decision making and problem solving skills • The IT business today, is of the feeling that choice making and critical thinking are basic for all employees. • Employees are expected to put forth their views and take certain decisions on their own. The quality of this is later analyzed

13. Skills to meet people and crack deals • IT businesses nearly include meeting individuals and attempting to get projects from them. • Companies now prefer people who are polite and easily approachable.

14. Conclusion • It is important for all employees who aspire to obtain managerial positions – to get in touch with their soft skills. • Soft Skills are also important to live and work well when facing the adversities within the Society and Business Environment.

15. References • http://www.techrepublic.com/blog/10-things/10-highly-valued-soft-skills-for-it-pros/ • http://blog.pluralsight.com/it-soft-skills • http://bezonkarter.tumblr.com/post/121734952610/importance-of-soft-skills-in-the-it-industry • http://careerride.com/Soft-Skills-Professional-Must-Have.aspx • http://jobs.aol.com/articles/2012/12/12/soft-skills-are-key-for-job-seekers/ • http://www.livecareer.com/career-tips/career-advice/soft-skills-in-demand • http://www.xist4.com/Blog • http://www.techrepublic.com/blog/10-things/10-highly-valued-soft-skills-for-it-pros/ • http://smallbusiness.chron.com/importance-soft-skills-workplace-10111.html • http://www.brazencareerist.com/blog/2013/04/04/the-importance-of-soft-skills/

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