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Efficient e-Procurement System at IOCL: A Journey Towards Success

This document outlines the successful implementation of an e-Procurement system at IOCL, focusing on critical success factors, functional benefits, performance benefits, and green benefits. It highlights the achievements, awards, and recognition received by the organization as well as the seamless and paperless process adopted. The text showcases the timeline of key events from the initial setup to the present, emphasizing the objectives of transparency, equal opportunity, global participation, and security compliance.

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Efficient e-Procurement System at IOCL: A Journey Towards Success

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  1. e-Procurement @ IOCL GEPNIC by NIC

  2. Table of Contents Objectives & Our Journey Critical success factors Successful portal adoption Functional benefits Performance benefits Green benefits Awards and Recognition

  3. Transparency Objectives Equal Opportunity Global Participation Security & Compliance Robust Mechanism Paperless Participation

  4. e-Tendering : Our journey Online EMD First Tender Reverse Auction November 2015 May 2011 October 2017 Process Manual Help-Desk Setup June 2016 NDA Based & Two-Stage Tenders June 2011 755 bids received in single tender December 2018 August 2014 2010 2019 2011 2012 2013 2014 2015 2016 2017 2018 All Major Locations covered 1090 bids received in single tender Seamless bid opening done in couple of minutes January 2018 Item-wise Technical Evaluation December 2012 August 2016

  5. Critical Success Factors Collective Wisdom Release Management Collaboration with NIC Continuous Training Support Infrastructure Operational Manual Process Manual

  6. Successful Portal Adoption Registered Bidders Tenders Published Tendering Officials Tender’s are being processed from around 1000 locations of IOCL through NIC e-Tendering Portal. Some key indicators of successful adoption of e-Tendering portal at IOCL are as shown below:

  7. Online EMD Payment & Refund Tender Creation Online EMD Net Banking, RTGS/NEFT Forfeit EMD Bid Submission Forfeit EMD? Rejected Bids Technical Bid Opening Techno-Commercial Evaluation Yes Rejected Bids Financial Bid Opening Financial Evaluation No Automatic EMD Refund Rejected Bids Award of Contract

  8. Functional Benefits Better price discoveries Enhanced Bid Participation Enhanced Bidder’s confidence in online and secure bidding process Report Management Smooth EMD Payment & Refund Reduction in complaints and litigation Completely Digital Process Availability & Sharing of Tender Documents across IndianOil IOCL e-Tendering Portal

  9. Increased Bidder Participation Performance Benefits

  10. Reduction in Procurement Lead time Performance Benefits

  11. Prevented CO2 release Paperless Process Trees Saved Green Benefits

  12. Awards and Recognition e-GOV award for e-Procurement solution, July 2013 Best Performer Award in e-Tendering Dept. of Expenditure (Ministry of Finance), MeitYand NIC, January 2018.

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