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HELLENIC REPUBLIC Ministry of Administrative Reform and e- Governance

HELLENIC REPUBLIC Ministry of Administrative Reform and e- Governance. N ATIONAL C ENTRE for P UBLIC A DMINISTRATION & L OCAL G OVERNMENT. “EKDDA in a rapidly changing environment” Dr. Fani Komseli Deputy Secretary General / Director of the Institute of Training.

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HELLENIC REPUBLIC Ministry of Administrative Reform and e- Governance

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  1. HELLENIC REPUBLIC Ministry of Administrative Reform and e- Governance NATIONAL CENTRE for PUBLIC ADMINISTRATION & L OCAL GOVERNMENT “EKDDA in a rapidly changing environment” Dr. FaniKomseli Deputy Secretary General/ Director of the Institute of Training 2014 DISPA Meeting Athens, 5th – 6th June 2014

  2. CONTENTS • Who we are • Environment & Challenges • Actions adopted within the organization • Actions adopted for the benefit of civil servants • Perspectives

  3. i. WHO WE ARE • The National Centre for Public Administration and Local Government (EKDDA) is the national strategic institution for the development of Human Resources of the Hellenic Public Sector • Founded in 1983 • Public Entity supervised by the Minister of Administrative Reform and E-Governance

  4. EKDDA’s STRUCTURE EKDDA Administrative Services National School of Public Administration & Local Government Institute of Training Documentation & Innovation Unit

  5. EKDDA’s STRUCTURE

  6. OUR MISSION The improvement of the efficiency and effectiveness of the Public Sector through training, creation of highly qualified personnel, research and consulting. The upgrading of Public Administration’s human resources is succeeded through: • Staffing of the public sector with highly qualified civil servants, • Detection of training needs & training needs analysis, • Certified training, • Targeted training activities, • Innovation & Documentation for the public sector, • Support opengov.gr.

  7. II. Environment Greek Public Administration now is undergoing: Redesign Reform Reorganization & Workforce changes

  8. Environment The most crucial issues originate from: • Economic Crisis, • Organizational changes within the Greek Public Sector, • Large number of civil servants under the mobility status.

  9. Challenges • Public sector should have a flexible workenvironmentrespondingtotheneedsofcitizens,withcivil servantscapabletooperateeffectivelywithfewerresources. • Sustainabledevelopment of theability of theInstitutetoprovidespecializedservicesinpublicadministration

  10. Opportunities • MiningthewealththatlieswithinthehumanresourcesofGreekpublicsector • Investing in people • Creatinganeffectiveandefficientpublicadministrationwithhighethicalandprofessionalstandardsofgovernance • RestoringtheconfidenceofcitizensinGreekpublicadministration

  11. Opportunities • The increasing of demand for training, because of the administrative reform, the mobility, the new conditions created. (Demand comes from both individuals and institutions of the public sector) • New environment, changes & administrative reform is the ideal environment for the implementation of the mission of EKDDA • Thinking other ways for the delivery of training programs.

  12. Strengths EKDDA’s human capital . EKDDA’s scientific and administrative staff possesses: • High level of expertise in several scientific fields, • Rich experience in designing, delivering & evaluating training programs, • Rich activity in research and knowledge of the Hellenic public sector.

  13. III. Actions adopted (1)organizational issues EKDDA adapted in new conditions. So, in 2010 we: • Closed 11 regional units of the Institute of Training INEP (There is only one Regional Institute of Training in Thessaloniki). INEP cooperates since 2011 with the Departments of Education (Decentralized Administrations of Thessaly, Western Greece & Ionian Islands, Peloponnese, Epirus, Crete). At the same time EKDDA incorporated the Training School of the Ministry of Finance. • Closed down the National School of Local Government (established in 2004)

  14. Actions adopted (2) • Introduction of the so-called “Innovative Workshops” (5 were held in 2011 and concerned five important public policies which should be promoted fast) • In parallel with the usual procedure, EKDDA signs Memoranda of Cooperation with important public entities or Ministries on a bilateral basis in order to be even more effective dealing with these organizations. • Develops e-learning training programs. • Reduced its staff gradually.

  15. EKDDA’s staff

  16. Actions adopted (3)way of working • Digitization of the communication between EKDDA (mostly INEP) and civil servants, • Reduction of the administrative burden with the digitization of EKDDA’s certificates, • Electronic update both for individuals & departments of personnel • Redesign of the structure and functionality of EKDDA.

  17. Actions adopted (4)way of working Digitization of (indicatively): • Application form • Evaluation form • Certification report • Request of Information

  18. Reconsideration of duties and responsibilities for the staff of EKDDA New Organizational Units Re engineering Our Processes in order to achieve the maximum efficiency

  19. Institute of Training e-Services Short term and Long term Assessments of Educational Programs LMS & ERPCRM & MIS Detection of Educational Needs Implementation of Educational Programs DB Design of Training Business plan & Educational Activities

  20. Detection of Training Needs Management of Surveys e-Survey for Educational Needs Design of Educational Activities Anonymous Personal Questionnaire

  21. Online Applications for Training Programs, concerning Civil Servants/ Directors / Divisions of Training

  22. npid.apografi.gov.grThe Registry of Civil Servants

  23. IV. Actions Adopted for the benefit of civil servants Design & Implementation of five training programs focused to reinforce: • Operational planning • Cooperation & Coordination • HR management • Training within the organizations • Reengineering of the services

  24. Actions Adopted for the benefit of civil servants Training Titles: • Business Plans • Building an Effective Team • Development of human resources • On the Job training • Trainers’ Training Redesign: • Management by Objectives • Reengineering Administrative Procedures • Negotiation Techniques • Training programs for the Directors

  25. Actions Adopted for the benefit of civil servants • Redesign of the program “Trainers’ training in e-learning” • Design of five e-learning training programs • Draft of a Regulation concerning e-learning training programs • Implementation of two e-learning training programs • Facing the issues of the personnel under mobility status

  26. Mobility of civil servants (1) Design & Implementation of three training programs targeted for civil servants under mobility status • Development of Personal Skills • Basic Principles of Administrative Action • e-Governance and Digital Services to Citizens Period of Implementation: 11/11/2013 - 11/04/2014 Training programs: 106 Participants: 1.893

  27. Mobility of civil servants (2)

  28. V. The future • Ready with our Projects till 2020 • Top Management Programs following the new institutional framework • Design of training paths • Work more within the Public Services • Consultation to Public entities • Participation in EU co-funded projects

  29. Ευχαριστώ πολύ! Vielen Dank! Suur aitäh! Muchas gracias! Grazziħafna!Köszönöm szépen! Велике спасибі! Dziękuję bardzo! Muito obrigado! Много благодаря! Mange tak!Grazie mille! Labai ačiū! Mulțumesc mult! Tack såmycket! Merci beaucoup! Heel hartelijk bedankt! Paljon kiitoksia! Go raibh míle maith agat go mór! Děkuji moc! 2014 DISPA Meeting Athens, 5th – 6th June 2014

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