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YOCC - Cloud Telephony Solutions

YOCC is the flagship offering of multi-award winning, cloud telephony solutions provider, Big V Telecom - the first Incubate by Tata Elxsi. <br>Big V Telecom provides services across various sectors through its cutting edge cloud telephony products like YOCC - Your Own Calls' Centre, Dial n Disconnect - Missed Call solutions, Ccallify - Click-to-Call Sevices, DigiVAS - Infotainment Card and many more!

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YOCC - Cloud Telephony Solutions

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  1. www.bigv.in An Innovative Cloud Telephony Solution Offered by Big V Telecom Powered by

  2. YOCC is the flagship offering of multi-award winning, cloud telephony solutions provider, Big V Telecom - the first Incubate by Tata Elxsi. With over 2 decades of expertise in Telecom sector, we empower thousands of contact centres across the country in various domains like Education, Hospitality, Real estate, Automotive, FMCG, NGO's, Government organizations and many more. YOCC is a smart telephony solution that lets you run your entire business on a single virtual (Toll free or Non-Toll free) number and is completely cloud hosted. It is 100% customizable and allows you to pick and choose the features that best fit your virtual number needs. www.bigv.in About YOCC

  3. YOCC automates your entire contact centre so you can focus on what really matters - Growing Your Business! • Auto call answering with professional greetings in multiple languages• Smart call transfer to concerned departments• Automated database generation• Connecting multiple locations on single number• Single Virtual Number that becomes your brand identity www.bigv.in

  4. No Missed Calls = No Missed Business Opportunities YOCC Ensures you don’t miss any Customer Callswith following Features • Multiple Call Handling facility ensures zero missed calls. • Unified Notifications through voice call, SMS & E-mail of any unanswered calls.• Special Non-office hours call handling feature www.bigv.in

  5. YOCC offers quantification of advertisements from any media may it be print or electronic. With YOCC you get exact analysis of each advertisement in terms of total number of leads generated which in-turn helps the management to plan its future advertisement campaigns. www.bigv.in Know which marketing channels work the best for you!

  6. Access information on the go with India’s first cloud telephony mobile app. View analytics, agent specific call reports, missed call alerts, call flow statistics and a lot more!You can also view comprehensive call analytics using the YOCC web interface and mobile app and get insightful inputs on inbound call behavior. www.bigv.in Remote Access and Monitoring

  7. Benefits of YOCC Cloud Telephony Solutions www.bigv.in

  8. www.bigv.in Some more Cloud Telephony Solutions provided by Big V Telecom

  9. Thank You For more information contact us: Email: info@bigv.in Phone: +91-92251 92250 Visit us: www.bigv.in

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