Welcome! Please standby. The Experience Webinar I MPRESSIVE I NTERVIEWING

1. Welcome! Please standby. The Experience WebinarIMPRESSIVE INTERVIEWING is scheduled to begin at1:00 pm EasternMay 23, 2007

2. IMPRESSIVE INTERVIEWING Jodi R. R. Smith Mannersmith Etiquette Consulting • Experience Professional Development Series Webinar • May 23, 2007

3. Today’s Presenter Jodi R. R. Smithhas been promoting better behaviors since 1986. Ms. Smith is a dynamic presenter who has worked with organizations, corporations, educational institutions and individuals to increase their social savvy and confidence levels. Ms. Smith's background in motivational psychology and human resources has served to reaffirm her belief that proper manners and etiquette are an essential part of functioning successfully in today's world. Ms. Smith received her Bachelor's Degree in Psychology from the University of Rochester and her Master's Degree in Industrial and Labor Relations from Cornell University. Ms. Smith is a human resources professional and an avid advocate of etiquette.

4. Impressive Interviewing “Manners must adorn knowledge, and smooth its way through the world.” -- Philip Dormer Stanhope Earl of Chesterfield

5. Impressive Interviewing Wisdom gained through academics is the first step towards success. But in today's competitive job market intellectual savvy is not enough. It is your students’ ability to handle any situation with poise and confidence that will set them apart from their peers. Etiquette seminars provide students with skills and knowledge that will place them above the competition. • Impressive Interviewing • Networking and Job Seeking • Small Talk & Conversations • Dressing For Success • Thank You Notes

6. Impressive Interviewing What skills can Career Service Offices provide to their student that will allow their students to shine?

7. Top Ten Tips for Impressive Interviewing • Be kind to everyone • Arrive early • Hardy handshake • Don’t be a diva • Prepare in advance • Be professional • Listen carefully • Answer honestly, but positively • Ask appropriate questions • Express appreciation

8. Networking and Job Seeking • Active versus Passive • Overlapping Circles of Influence • Understanding the Informational Interview

9. Small Talk and Conversation • Establishing Boundaries • Snippet Starters • Graceful Exits

10. Dressing for Success • Suit Up • Over/Under • Importance of Accessories

11. Thank You Notes • Low Cost – High Impact • Why Handwritten • Short and sweet

12. Take Aways • Etiquette as a differentiator. • When all else is equal, we will choose polished and poised.

13. Resources Complimentary Offerings • Mannersmith Monthlies • E-mail Etiquette Emergencies • www.Mannersmith.com

14. Books From Clueless to Class Act – Jodi’s books have been released in 2nd edition: • From Clueless to Class Act: Manners for the Modern Woman • From Clueless to Class Act: Manners for the Modern Man

15. Clients Colleges and Universities - Partial Listing  Boston College  Boston University  Brandeis University  Bryant College  College of the Holy Cross  Cornell University  Emerson College  Emmanuel College  Harvard Business School  Harvard University  Massachusetts Institute of Art  Massachusetts Institute of Tech.  Middlebury College  Olin College  Salem State College  Simmons College  Smith College  Suffolk University  Tufts University  Tufts University – Fletcher School of Law  University of Massachusetts  University of Rochester  University of Texas  Wentworth Institute of Technology  Wesleyan University  Wheaton College

16. Earthwatch • Students and alumni can apply to embark on an amazing 1-2 week Earthwatch Expedition of their choice – including an Amazon Riverboat Exploration; Costa Rican Sea Turtles; Kenya's Forest Monkeys; Fiji's Ancient Seafarers; Koala Ecology • To enter, applicants must submit a photo they’ve taken by that best represents why it's crucial to save the environment • All expenses paid, including the cost of flight and expedition • The selected applicant will work alongside leading scientists and help save the environment – and will get the know-how to pursue a career in environmentalism • Appplication deadline is September 7, 2007 • Visit exclusive.experience.com/earthwatch for more information, including official rules and submission guidelines

17. Exclusive Experiences Aerojet (Application Deadline: July 1)A leader in aerospace and defense design and engineering, Aerojet has long been recognized as a developer of new technology. Perfect for students interested in technology, engineering, design and management, the chosen applicant will fly to California to meet and interview the VP of Engineering at this cutting edge company. Vans Warped Tour (Application Deadline: July 15)Extreme Sports + Kickin' Music = Great Business Idea! Kevin Lyman, creator and producer of the popular Vans Warped Tour, will host a student who’s looking to learn about the music industry, promotion and event management.

18. Exclusive Experiences Office of the Director of National Intelligence (Application Details Coming Soon) Intelligence Community professionals work everyday to protect our nation’s security. This Defining Moments video opportunity will enable a select student to go to Washington, D.C. to meet with three top Africa Analysts and learn how to start a career – and deal with the challenges – in intelligence. More Information: For more details, pre-written emails and more, keep an eye on your inbox or visit the University ResourcesChannel. Have a suggestion for an Exclusive Experience?We’d love to hear from you!

19. Destination New York City Visit rsvp.experience.com/havana to RSVP

20. Professional Development Series Next Webinar:Wed., June 27, 2007 at 1:00pm EST • Stewart David IkedaVice President, Marketing & Community Outreach • Tell Us What You Think! • Evaluation survey will be emailed to participants • Ongoing topic submission on University Resources Channel

21. Q & A Session If you would like to ask a question, please press *1 on your telephone keypad.

22. Thanks for Participating! Jodi R. R. Smith Mannersmith Etiquette Consulting jsmith@mannersmith.com Experience, Inc. support@experience.com 800-583-7741