YORK COUNTY, PA DEPARTMENT OF EMERGENCY SERVICES

1. YORK COUNTY, PADEPARTMENT OF EMERGENCY SERVICES P-25 IP PUBLIC SAFETY RADIO NETWORK Municipal EMA Coordinators Talk Group User Training

2. Purpose and Outline October 2008 Provide background on the new radio system Compare the legacy system to the new system Outline the setup of the talk groups Discuss the Emergency Button activation procedure Discuss the process for lost or stolen radios

3. References October 2008 York County Department of Emergency Services Communications Manual

4. Comparison of Legacy System to the New System • Legacy System • 16 Sites • Geographically limited • Limited frequencies • Non-trunked • Susceptible to interference • 15 to 30 years old • Analog

5. Comparison of Legacy System to the New System • New System • 22 Sites • County-wide coverage • 99 % mobile coverage • 97 % portable on street coverage • 57 Frequencies/Channels • 200+ talk paths/groups • Digital with no interference • P 25 state of the art technology • Digital paging

6. EMA Coordinator Talk Groups • PBAPS • TMI • FD/PD 1 • FD/PD 2 • FD/PD 3

7. EMA Coordinator Talk Groups • EMA Coordinator Talk Groups • PBAPS and TMI are used for events at those facilities • FD/PD 1-3 are used as a way for Coordinators to communicate with FD and PD on large scale events. Do not use these talk groups unless assigned by York County Office of Emergency Management October 2008

8. Special Event Talk Groups • There are Four Special Event Talk Groups • SE-ADMIN A • SE-ADMIN B • SE-ADMIN C • SE-ADMIN D • Used for Special Events (e.g. Fair, Carnivals or other Special Events) • Not monitored by Dispatch Center • If an Agency wants these talk groups to be monitored they should provide a written request one week in advance of the event to the 911 Director or his/her designee • These talk groups could be used in conjunction with the Mobile Communications Unit (MCU) October 2008

9. Interoperability Channels • This is a P-25 Radio System • Seamless Interoperability with Neighboring Agencies • Two Means to Tie into an Adjacent County, Turnpike, PSP and MSP. • Network Connectivity (e.g. Dauphin) – No intervention by Dispatcher. Direct talk group. • Non-Network Connectivity (e.g. Cumberland, Lancaster, Adams, Carroll, Baltimore, Harford Counties) – Patched by Dispatcher . October 2008

10. Monitoring of Talk Groups • Not all Talk Groups are Monitored by the Dispatch Center • The General Public can Monitor the Radio Traffic if they have the Proper Monitoring Equipment • All Municipalities will be Afforded their Own Talk Group • These will be Recorded but not Monitored • Used solely for Intra-Municipality Communications October 2008

11. Emergency Button Activation • Actual Emergency • Press and hold for 2 ½ seconds • Radio will BEEP and will display TX EMER • GIVE YOUR LOCATION! • Radio Transmits for 10 seconds – hands free • Emergency condition will be displayed at the console position with audible as well as visual display. • Other field unit radios will display RX EMER • Dispatcher will treat all activations as an emergency until verified by transmitting the following message: • Unit # Check your Display • If no response - it will be handled as an emergency • Back up units will be dispatched

12. Emergency Button Activation • Accidental Activation • Radio will BEEP • Display will show TX EMER • Radio will be locked • DO NOT TURN THE RADIO OFF • Call the dispatcher and advise them that it was an accidental activation and wait for the dispatcher to clear the radio. • Field units CAN NOT clear the radio. The Dispatcher must clear the radio.

13. Radio ID • All radios with the trunked radio system transmit a unique radio identifier (ID) on each push to talk (PTT) • The ID appears on each radio that is set to the same talk group as well as the Dispatcher’s console. • All users of the system are required to conduct themselves in a professional manner. • All users and radios must operate in compliance with all Federal Communications Commission (FCC) guidelines. • All users and radios must operate in compliance with all County established radio policies, procedures and guidelines. • The transmission of any music, off color, dead carrier, harassing or broadcast media will be considered to be a violation of radio operations procedures. October 2008

14. LID Number Designations Each Service type has a number Each Apparatus category has a number Each Station # is part of the LID Each Subscriber unit has a unique ID number The ID number displayed in your radio display does have a meaning. It allows you to identify which radio is talking.

15. LID Number Designations Lets say the ID number in your display is: 5103201 Lets break it down and find out who it is?

16. 5103201 The First number is 5. This represents the EMA The Second and Third Numbers tell us that it is a Municipal mobile The Fourth, Fifth and Sixth numbers tell us the Municipal Code The Seventh number tells us it is mobile number 1

17. Lost or Stolen Radios • If radio is lost or stolen contact the dispatch supervisor IMMEDIATELY. • The radio system manager will disable and remove that radio from the system database.

18. Questions October 2008

19. “Knowing is not enough, we must apply. Willing is not enough, we must do.” -Johann van Goethe German author, 1749-1832 October 2008