110 likes | 243 Views
Process Management Model. As Applied to Facilities & Assets Management System (FAMS) Implementation. Facilities & Assets Management Systems (FAMS). Facilities & Assets Oriented Integrated Interdepartmental Modular Multi-Functional. FAMS Modules/Processes 1. Systems Administration
E N D
Process Management Model As Applied to Facilities & Assets Management System (FAMS) Implementation
Facilities & Assets Management Systems (FAMS) • Facilities & Assets Oriented • Integrated • Interdepartmental • Modular • Multi-Functional
FAMS Modules/Processes 1 • Systems Administration • Property • Space • Documents/Drawings • Access/Keys • Inventory • Purchasing • Reporting
FAMS Modules/Processes 2 • Condition Assessment • Utilities • Construction • Maintenance • Accounting • Personnel • Customer Interface
Process Management Implementation Approach • Business Process Driven • Identifies Unit(s) Responsible for Each Process • Respects Current University Governance • Process Owners Responsible from Inception thru Maintenance of the System
Process Improvement Teams (PITs):Structure • FAMS Address 15 Different Processes • -> 15 Different PITs • Each PIT Composed of Process Owners • And Led by a Process Manager • Only Active Process Owners • People with Clear Responsibility • Groups Should be Representative • But as Small as Possible (<12)
Process Improvement Teams (PITs):Functions • Process Owners Represent the Staff from their Department • Achieve Consensus on Proposed Processes • Process Manager Takes PIT Recommendations to Project Management Team for Approval • Conduct the Implementation of their Process
Project Management Team:Function • Project Manager Leads the Project Team • Just as Process Managers Lead the PITs • Approves PIT Recommendations • Or Sends Back for further Work • Integrates the Process Improvements • And Resolves Conflicts between Processes
Process Management Model:Summary • Business Process Driven • Identifies Unit(s) Responsible for Each Process • Respects Process Ownership • Process Owners Responsible from Inception thru Maintenance of the System • Project Management Team Integrates the Processes and Steers the Project
For More Information Paul Reed Smith Technology Officer Facilities Services paul@u.washington.edu 3-1753