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HNDBM – Tutorial 12

HNDBM – Tutorial 12. Lim Sei Kee @ cK. 1. Which of the following statements is false about organizational change?. Pressures for organizational change will drop in the future Organizational change involves movement from the organization's present state to a target future state

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HNDBM – Tutorial 12

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  1. HNDBM – Tutorial 12 Lim SeiKee @ cK

  2. 1. Which of the following statements is false about organizational change? • Pressures for organizational change will drop in the future • Organizational change involves movement from the organization's present state to a target future state • Managers need to know how to manage change and how to deliberately change an organization • People and organizations often resist organizational change

  3. 2. Which of the following statements is false about unplanned and planned organizational change? • Unplanned change happens when pressures for change overwhelm an organization • Planned change is a systematic effort to move a subsystem or an entire organization to a new state • A change agent guides the change process, helping managers with planned organizational change • Planned change typically moves forward smoothly

  4. 3. Which of the following statements is false about resistance to change? • Coercive approaches quickly reduce resistance • Employees can resist change because they have a low tolerance for change • Managers can use resistance to change as a reason to get more information • Employees can resist change because they distrust the change agent

  5. 4. Which of the following is not true of organizational development? • Organizational development is a short-term, systematic, and prescriptive approach to organizational change • Organizational development builds mechanisms that let members get feedback about the state of the organization • Feedback about the state of the organization encourages all members to focus on continuous improvement • Organizational development tries to create a flexible organization

  6. 5. All the following characterize the feedback phase of organizational development except • The consultant offers a preliminary diagnosis of the client system • Discussions during the feedback meeting only focus on the consultant's preliminary diagnosis • The consultant and organization members collaboratively arrive at a diagnosis • There typically are a limited number of feedback meetings

  7. 6. Which of the following statements is false about leadership and organizational change? • A vision offers a view of the future • An effective vision is future oriented and compelling • A person with the leadership mystique can build a power base for organizational change • Managers change organizations

  8. 7. Which of the following is the major source of change affecting large number of organizations today? • Corporate governance • Globalization • Business ethics • Cultural change

  9. 8. All of the following are examples of external forces for change EXCEPT: • Workforce diversity • Globalization • Company crisis • Ethical behavior

  10. 9. Usually in organizations, who is responsible for managing change activities? • Senior management • Consultants • Managers • Employees

  11. 10. Which of the following is the individual source of resistance to change? • Structural inertia • Threat to expertise • Fear of unknown • Threatened power

  12. 11. Which of the following is the process of planned change and improvement of the organization through application of knowledge of the behavioral science? • Organizational culture • Organizational theory • Organizational change • Organizational development

  13. 12. Which of the following is the process in which data is gathered, analyzed, summarized and returned to those who generated them? • Process consultation • Survey feedback • Inter-group development • Sensitivity training

  14. 13. Which of the following item(s) can be considered warning sign(s) of a need to change culture? • Poor group relations • Adequate morale • Long-term vision • All of the above

  15. 14. When an industrial organization installs specialized equipment to monitor potentially hazardous emissions due to environmentalist pressure, they are in essence experiencing change that is __________. • Unplanned • Temporary • Planned • Guided by upper-level management

  16. 15. When an organization fails to change a processing method that has been proven to be less effective than newer methods now available, it can be stated that the organization is dealing with ____________. • Company inertia • Habit • Fear of the unknown • Fear of economic threats

  17. SOLUTIONS • D • D • A • A • D • D • B • C 9. C 10. C 11. D 12. B 13. A 14. A 15 . A

  18. END OF COURSE. NO MORE P&O  NO MORE BEH  NO MORE DIN    NO MORE SLAYER @ MUQSIT  

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