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Patient Education: The First Step Toward Health Information Literacy

Patient Education: The First Step Toward Health Information Literacy. Marsha Kmec Director of Library Services Olive View/UCLA Medical Center Sylmar, Ca January 29, 2004 Joint Meeting—Sacramento, Ca. Patient Education Committee. Recognized needs of patient population

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Patient Education: The First Step Toward Health Information Literacy

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  1. Patient Education: The First Step Toward Health Information Literacy Marsha Kmec Director of Library Services Olive View/UCLA Medical Center Sylmar, Ca January 29, 2004 Joint Meeting—Sacramento, Ca.

  2. Patient Education Committee • Recognized needs of patient population • Comprised of multidisciplinary members * Health Educators * Occupational Therapist * Nurses * Physicians * Pharmacists * Librarian

  3. Patient Population at Olive View • Many indigent • Many Non-English speaking • Low literacy level

  4. What has our committee accomplished? • Participates in Diabetes Education • Critiques Diabetes information • Assists with creating fact sheets/medications • Active role in “The Healthy Heart” • JCAHO compliance—forms, educational materials • Collaborates with various committees (Forms, Diabetes, Cardiology Department, Nursing Department)

  5. More Accomplishments • Centralized resources throughout the institution • Collaborated to centralize departmental information resources (pamphlets, brochures) • Published “Valley Care Patient Education Resource Directory” • Manual is easy to use and distributed to each department—languages are noted

  6. Accomplishments continued • Opened a patient education room/5th floor • Ongoing instructional activities for patients Conduct surveys to assess patients educational/learning needs • Librarian plays integral role in providing health information to patients and/or their families

  7. What the librarian did and continues to do… • Beginning in 1999—applied for Outreach Awards through RML • Needs assessment • Began instructional sessions/outlying clinics • Promoted library and offered library assistance • Instructional use – Medline Plus • Ordered medical/nursing books in Spanish

  8. What the librarian did and continues to do… • Through Outreach Award/forged partnerships *Wellness Community *Clinics *Public Libraries *CSUN

  9. What lies ahead • Plans to hold Medline Plus classes in Patient Education Room for patients/families • Working on grant for streamed videos English/Spanish for patient population in conjunction with Patient Ed Council • JCAHO--2005

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