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FootPrints at Pomona

FootPrints at Pomona. Matthew Walker Helpdesk Manager Pomona College. About Pomona College. Premier liberal arts college in Southern California, est. 1887 Part of the Claremont Colleges consortium 1,500 students (95% residential), student-faculty ratio of 8 to 1, avg. class size 14

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FootPrints at Pomona

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  1. FootPrints at Pomona Matthew Walker Helpdesk Manager Pomona College

  2. About Pomona College • Premier liberal arts college in Southern California, est. 1887 • Part of the Claremont Colleges consortium • 1,500 students (95% residential), student-faculty ratio of 8 to 1, avg. class size 14 • Ranked #6 Liberal Arts College by USNWR

  3. About FootPrints • 100% web-based service desk management product • Supports our ITIL initiatives with workflow automation • Easy e-mail integration for updating/closing tickets • No programming or deep technical knowledge required to implement, administer, or customize • Add-ons include change management, asset management, configuration management, and service catalog

  4. Live demo here

  5. Live demo here

  6. Live demo here

  7. Questions? Contact information: mwalker@pomona.edu Mattwalkr (AIM) www.facebook.com/maw04747 Please visit http://www.resnetsymposium.org/rspm/evaluation

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