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What Really Matters to Students?

Discover key insights from this year's WUSCA reviews with over 41,000 reviews across 131 UK institutions in 9 categories. Uncover trends, notable relationships, and what really matters to students based on the data set. Dive into the importance of categories like University of the Year, Clubs & Societies, City Life, and Student Support. Gain actionable takeaways for recruiters and institutions. Explore the impact of Course & Lecturers, the significance of City Life, and ways to better support students. Learn why Welsh performance stands out and how to enhance the overall student experience.

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What Really Matters to Students?

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  1. What Really Matters to Students? • A deep dive into this year’s WUSCA review trends Sli.do #WUID19

  2. The Data Set Over 41,000 reviews 131 institutions across the UK 9 categories Sli.do #WUID19

  3. 1 • Results Overview

  4. Summary 69 universities up for University of the Year vs 2018 55 universities down England, Northern Ireland and Wales up on 2018 for University of the Year, with Scotland marginally down All categories up year-on-year except Clubs & Societies Sli.do #WUID19

  5. Categories • University of the Year rated more highly than any other category • Clubs & Societies received the lowest score Sli.do #WUID19

  6. Year-on-Year • Student Support up by more than any other category • Clubs & Societies the only to fall Sli.do #WUID19

  7. Country • Strong Welsh performance • Despite year-on-year improvements, England and Scotland still behind Wales • Scotland matching Wales for City Life

  8. Mission Groups • Russell Group stands out for Clubs & Societies • Million+ narrowly ahead for Course & Lecturers • University Alliance out in front for Student Support

  9. 2 • What is Important to Students?

  10. Category Recap

  11. Course and Lecturers • Each dot represents a university • The more diagonal the line is, the stronger the relationship • Strongest relationship of any category with University of the Year Sli.do #WUID19

  12. Other Notable Relationships

  13. City Life • No relationship at all – students do not factor City Life into their evaluation of overall satisfaction • True even if we restrict the data to only institutions in cities • True over time Sli.do #WUID19

  14. City Life Historically

  15. Is City Life Irrelevant to Students? • No! • 30,000 Chatbot responses • 67% of responses include Big City, and 25% specify only Big City • City Life important to lots of prospective students

  16. City Life Takeaways • For future students, being in a big city is an important factor in the decision making process – a key point for recruiters! • For current students, the city life has no bearing on how they rate their overall university experience Sli.do #WUID19

  17. How Are You Supporting Your Students? • Student Support has the second strongest correlation with University of the Year • Therefore, it’s reasonable to think that finding ways to improve support for students will improve their overall experience • We might expect students to feel most supported by their Students’ Unions and their Course & Lecturers

  18. How Are You Supporting Your Students?

  19. How Are You Supporting Your Students? • There is a much stronger association with Student Support for Course and Lecturers, than for Students’ Union • Your context will determine how to interpret this: • Could Students’ Unions be doing more to support students? • Are students at your institution getting the academic support they need?

  20. What Have We Learned? • Broad WUSCA trends • All categories up except Clubs & Societies • Strong Welsh performance • Student opinion on Course & Lecturers has the biggest impact on University of the Year • City Life doesn’t factor into the overall experience, but is important to prospective students making decisions • Academic support seems to have a stronger bearing on how supported students feel than Students’ Unions

  21. Thanks for listening! Sli.do #WUID19

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