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Licensing presentation for USACE Oct 20, 2009. Dedicated Licensing Support Analyst. Alex Jackson Bentley Colleague since March 2007 Phone (1-800-778-4277) Option 1 Alex.Jackson@bentley.com Service Ticket Manager ( http://www.bentley.com/serviceticketmanager/ )
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Dedicated Licensing Support Analyst Alex Jackson Bentley Colleague since March 2007 Phone (1-800-778-4277) Option 1 Alex.Jackson@bentley.com Service Ticket Manager (http://www.bentley.com/serviceticketmanager/) For critical, production down License issues, it is advised to contact Bentley's Technical Support Group via phone (1-800-778-4277) option 1 and to also send me an email to ensure the issue is being investigated to the highest level.
SELECTserver Bentley Hosted SELECTserver Deployed SELECTserver Located and managed on site at the account Requires hardware and administration Latest release versions available via SELECTservices for installtion • Located and managed in Bentley’s state-of-the-art data center • Fully managed, complimentary hardware • Full access to SELECTserver Administration site • Always running latest version
Main Differences between SELECTserver V8 2004 And SELECTserver V8 XM Edition and V8i products no longer require a client side license file. All licensing information is entered and validated with activation keys. SELECTserver is not a real-time license server, so if a connection is lost, licensed applications are still able to run in full-functioning mode. If the disconnected state persists, the application can still run for up to 30 days. This is to ensure that users of Bentley applications are not denied use of their mission-critical application(s). SELECTserver communicates directly with Bentley servers to perform such tasks as downloading license entitlements and uploading usage logs. Optimally communication is done every day but can be delayed up to a maximum of 30 days.
Main Differences between SELECTserver V8 2004 And SELECTserver cont. SELECTserver introduces multi-site license management from a single licensing server. Centralized software and license administration eliminates the need to run a SELECTserver at each site. SELECTserver still supports the concept of license checkout, and actually improves upon the concept by allowing the license to be checked out for (up to) the length of the SELECT contract.
Pre-XM products with SELECTserver; SELECTserver Gateway Service SELECTserver Gateway Service manages pre-XM applications, such as MicroStation V8 2004 Edition or MicroStation/J. It emulates the pre-XM SELECTserver and allows pre-XM products to communicate with the new SELECTserver. SELECTserver Gateway machine does NOT have its own license file, but must communicate with SELECTserver to proxy licenses on behalf of pre-XM applications. The SELECTserver Gateway Service must communicate (at least once) with a SELECTserver to pull down, or cache, license information before it will serve licenses to clients. Like other XM Edition and V8i applications, the SELECTserver Gateway Service must also communicate with the SELECTserver at least once every 30 days. Pre-XM Edition clients still require a continuous (heartbeat) connection to the SELECTserver Gateway Service in order to operate normally.
Usage Reporting • Individual client desktop machines log usage statistics for the application installed and running on that machine. Desktops post their logs to SELECTserver daily, or whenever they can achieve a connection. SELECTserver compiles individual logs into reports on a site-wide basis. • SELECTserver reports provide visibility into an organization’s use of Bentley applications. Managers can generate customized reports which provide valuable business intelligence to aid in planning, budgeting, project billing, and job estimating. A key benefit is that managers can determine how much time was spent on the structural detailing on a particular project. • Custom reports can be generated to provide insight into which applications have been used, who used them and what the peak pooled usage was for a day or any other predefined period. • All reports, once generated, can be exported to an Adobe PDF file, Microsoft Excel Workbook, Microsoft Word or CSV format.
SELECTserver Licensing More information regarding SELECTserver licensing can be obtained from: http://communities.bentley.com/Wiki/view.aspx/Licensing_TechNotes_and_FAQs SELECTserver Product Homepage: http://www.bentley.com/en-US/Products/SELECT+Server Questions/Comments?