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Improving How We Do Business in IT: VITA’s SWAM Initiative & Procurement Reform

Improving How We Do Business in IT: VITA’s SWAM Initiative & Procurement Reform. Lemuel C. Stewart Chief Information Officer Dept. of Business Assistance Economic Development Seminar June 23, 2004. Support for Improving SWAM Opportunities.

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Improving How We Do Business in IT: VITA’s SWAM Initiative & Procurement Reform

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  1. Improving How We Do Business in IT: VITA’s SWAM Initiative & Procurement Reform Lemuel C. Stewart Chief Information Officer Dept. of Business Assistance Economic Development SeminarJune 23, 2004

  2. Support for Improving SWAM Opportunities • VITA has historically supported SWAM enterprises through a variety of strategies: • Including SWAM objectives in solicitations • Leveraging eVA’s broad SWAM reach • Tracking of VITA spend with our SWAM industry partners and subcontractors • Utilizing SWAM suppliers for small purchases and services to VITA • Participating in Virginia Business Opportunities Despite these efforts SWAM utilization has been under 5% of external VITA spend

  3. Support for Improving Procurement • Other findings in technology-related procurement • Virginia does not purchase IT cost-effectively • Processes were slower than the pace of technological change • Unreasonable terms and conditions (Ts and Cs) • Virginia would rank 50th if it was in S&P500 • State has tremendous opportunities to leverage buying power and embrace and implement better solutions and tools • IT Procurement Reform was launched during a time of major change in IT and state government

  4. Purpose • To develop a new technology procurement business process based on best practices. Desired state: • Leveraging Virginia’s ample buying power • Increased access and opportunities for SWAM suppliers • Increased use and usefulness of statewide technology contracts • Fast and flexible processes • Positive relationships with customers and partners • Value-oriented, not price-oriented • Business-driven and enterprise-oriented • Fair, standardized contract vehicles • Making Virginia much easier to do business with!

  5. Results • Centralized IT procurement • Solutions-based RFP approach • Limited terms and conditions as mandated • Emphasis on partnerships • Encourage diversity of subcontractors • Innovative public/private partnerships • Faster, simpler, less expensive procurements • SWAM Web site and business intelligence

  6. VITA’s SWAM Program • Developing a sustainable program requires • Setting objectives • Removing barriers • Fostering two-way communication • Identifying opportunities

  7. Looking Ahead Raise Awareness Improve Access Encourage Feedback • Provide data • Hire SWAM outreach officer • Formalize recognition of subcontractors • Develop small purchase procedures and other methods • Solicit feedback • Monitor progress • Recognize exemplary performance • Benchmark effectiveness • Create SWAM policy • Include procedures for solicitations • Establish goals • Providing training • Inform SWAM suppliers of opportunities

  8. Contact Information Please visit http://www.vita.virginia.gov to learn more about our procurement efforts Lemuel C. Stewart, Jr. Chief Information Officer of the CommonwealthVirginia Information Technologies Agency lem.stewart@vita.virginia.gov (804) 343-9002

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