School Board of Monroe County Cost Analysis & Recommendation Summary Verizon vs. Current Carriers

1. School Board of Monroe CountyCost Analysis & Recommendation SummaryVerizon vs. Current Carriers October 2010 Helene B. Milbert Government Account Manager Miami-Dade & Monroe County 305-389-5790

2. What impact will going to Verizon Wireless have on Monroe Schools? Cost Saving? Better Equipment? Better Coverage? Improved Customer Service? Improved Staff Productivity & Safer Environment for our Kids?

3. a COST SAVINGS Current Spend with Sprint $4216.44 Monthly $50,592.00 Annually Proposed Spend with Verizon Wireless With Same Services: $1848.84 Monthly $22,186.08 Annually SAVINGS PROJECTED: $28,411.20 ANNUALLY

4. Verizon Wireless – State Of Florida Plans State of Florida Voice Contract $ 0.00 each $ .052 per minute $0 Monthly Access Fee – Florida Plan $10 added will give you 1000 VZW m2m minutes and unlim PTT (optional feature) $10 added will give you 1000 night and weekend minutes (optional feature) State of Florida Unlimited Voice $ 45.00 each Unlimited Calling Florida only includes calls to anywhere in USA from Florida Unlimited Push To Talk State of Florida 600 Minute Plan $ 30.00 each 600 Anytime Minutes 600 Mobile to Mobile calling Unlimited Push To TalK State of Florida Data/Blackberry plan $ 37.49 each Includes unlimited data and unlimited text

5. Verizon Pricing: Admin & Maintenance 43 USERS – Mix of Voice & Data users 36 Users x $.052/min – Average Spend $ 164.00 5 users x $45.00 unlimited calling Florida + PTT $ 225.00 2 users x $30.00 600 anytime/600 m2m + PTT $ 60.00 Plus 7 other PTT users x $10.00 (includes 1000 m2m) $ 70.00 16 Blackberry Users x $37.49 (Includes 1000 m2m & Unlimited Text) $ 599.84 Total Monthly Charges $ 1118.84

6. Verizon Pricing: Transportation 66 USERS 2 users x $45.00 unlimited calling Florida + PTT $ 90.00 64 PTT users x $10.00 (includes 1000 m2m) $ 640.00 Total Monthly Charges: $ 730.00 • Current Spend with Sprint: $ 4216.44 • Proposed Spend with Verizon: • Admin/Maintenance $ 1118.84 + Transportation $730.00 = $1848.84 • Proposed Savings with Verizon Wireless $ 2367.60 • Proposed Savings Annually $ 28,411.20 * Savings based upon reviewing the Sprint Bill provided to me. Same Erate funding will apply.

7. a BETTER EQUIPMENT & COST Phone: Waterproof Rugged Motorola Barrage with PTT FREE PDA: Blackberry Bold with PTT FREE USB 760 Aircard FREE Shipping: All processed orders are shipped via FedEx within 2 business days of receipt for service in Verizon Wireless markets.

8. Returns, Repairs & Upgrade Procedures • SPARES ARE GIVEN FOR QUICK IN FIELD SWAP • Users will receive a pre-paid return shipping label within their package, which they can utilize if package needs to be returned. • All equipment should be returned within 30 days and should include all items shipped to the user (i.e.: phone manual, charger, etc). • Phones returned (meeting the above conditions) will be credited based on the billing method in which the equipment was charged. Credits may take up to 60 days to be processed. • Government customers should follow the repair procedures of their full service local retail location for malfunctioning equipment that does not meet the requirements for a valid return (as indicated above). • If the Government user cannot return merchandise because the return requirements cannot be satisfied, the user has the following options: • Users can contact their internal Single Point Of Contact. • Users can visit the retail location and swap defective or inoperable equipment for the same but refurbished equipment (if phone is under the one year manufacturer warranty). • Process paperwork for an upgrade. Please note: Retail price of equipment may be applicable. 8

9. a GREAT COVERAGE & RELIABILITY 100% EVDO Rev A Network 8 hour battery back up at all Cell Sites 87% Of cell sites are equipped with backup generators 100% of MSCs have back up generator Redundant processors Fleet of Cells on Wheels (COW’s), Colt’s, TOW’s Fleet of Mobile Generators Regular emergency response drills Diverse backhaul options TSP (Telecommunication Service Priority) circuit designations Nationwide CRT (Crisis Response Team) The Nations Most Reliable Network

10. Verizon has completed the Key Aspects of Network Enhancement Battery Backup / Generator Capacity Growth / Carrier Diversity Microwave Backhaul “Super” Switch 24/7 CAT 5 Facility for Key West to Broward 92 million customers 170+ switching facilities Network reaches more than 255 million Americans Invested $30 billion to build, expand and maintain its high-quality network nationwide since the company was formed six years ago in 2000 Network Enhancements

11. a IMPROVED CUSTOMER SERVICE Dedicated Account Manager Account Billing Liason Team My Business Online Account 24/7 Access Quarterly Bill Reviews Turn Old Phones into money back with E-CYCLE Full Implementation Team Ports over your existing numbers to your new Verizon Phones for you!

12. Bill Reviews • In Order to ensure the accuracy of all Verizon Wireless invoices the billing liaison team will contact all customers with 25 or more Lines of service to participate in a Bill Review Call approximately 30-45 days after initiation service. • The following topics will be covered on the bill review call: • Discussion of any outstanding items • Confirmation of accounts • Confirmation of billing address • Review all fees and surcharges • Review price plans and access discounts • Explain any prorated charges • Overview My Business as appropriate • Navigation • Modify user information • View and print bills • Administrator assignments • Payment Remittance documents and addresses • Agree on a date and time for the next bill review if necessary 12

13. a IMPROVED PRODUCTIVITY & SAFETY FIELD FORCE MANAGER Location based service assist you with dispatching, emergency deployments, Wireless timesheets Makes your field staff more productive and efficient! Save gas and vehicle maintenance with streamlined processes MASS TEXT BROADCASTS If these services are needed. See Safety & Mass communications sheet.

14. Custom Services- Additional Services Recommendation Verizon Wireless Field Force Manager Gain near real-time visibility and management of your corporate liable lines for all of your mobile workers with capabilities for location management, electronic timecards,and job dispatch. Verizon Wireless Field Force Manager can keep your field teams productive, streamline your dispatch process, and give you a clear view into the daily activities of each remote worker. No more wondering where your workers are. No more trips back to the office to fill out timecards. No more sifting through stacks of service requests. Field Force Manager can make your company faster, more efficient and more competitive. 14

15. Verizon Pricing: ADD FIELD FORCE MANAGER Proposed: 76 USERS 36 MAINTENANCE STAFF x $24/mo FFM $ 864.00 40 ROUTES – FOR BUSES x $24/mo FFM $ 960.00 Total Monthly Charges: $ 1824.00 • Current Spend with Sprint: $ 4216.44 • Proposed Spend with Verizon: • Maintenance $ 1118.84 + Transportation $730.00 • PLUS $1824.00 Field Force Manager = $3672.84 • Proposed Savings with Verizon Wireless $ 543.60 • Proposed Savings Annually $ 6523.20 *Savings based upon reviewing the Sprint Bill provided to me. Same Erate funding will apply.

16. Safety & Mass Communications:Optional Broadcast of Text Messaging • Use your wireless devices to receive urgent or immediate School Board communications! Hurricane updates, Weather alerts or standard regular communications. • $2.99 100 text messages • $4.99 250 text messages • $9.99 1000 text messages • $19.99 2500 text messages • Pay as you Go or Overage Rate - $.02 per additional inbound message and $.10 per additional outbound message. • Not figured in proposal as this is an optional feature – used when needed.