Why are we here?

2. Why are we here? • The Air Force has Software Assurance Training Vouchers (as part of your Microsoft License Agreement) • Approx 3,500 Vouchers remain! (as of today). • Average Retail value $525.00 each = $1.8Million. • The Vouchers expire June 30, 2010 unless Assigned to trainees by AF SABs. • Microsoft and United Training have created an Air Force Voucher Portal for your Trainees. • Let’s get started so you don’t lose your valuable training benefits!

3. Agenda • Review Software Assurance (SA) • What are the SA Training Vouchers? • Review ‘how to’ Create a Voucher • Preview the Air Force Voucher Portal • Next Actions? • Q&A?

4. What is Software Assurance (SA)? • Software Assurance (SA) provides Microsoft’s Volume Licensing customers a way to keep current with Microsoft products. • Under SA, customers can install new releases of products covered in the Agreement during the term of coverage. • Customers can acquire tomorrow’s technology at today’s prices and spread payments annually instead of upfront. • Visit www.microsoft.com/licensing to learn more about Microsoft’s licensing program.

5. Training Through Software Assurance • Training Vouchers are a key benefit of Software Assurance. • Training Vouchers can be utilized for ITPro or Developer eligible classes: Microsoft Exchange, Windows Server, SQL, SharePoint, .Net, Unified Communications, or deploying Office or Windows 7 (for example) • Realize your Microsoft Software Assurance Benefit and increase your organizations productivity by taking advantage of your Vouchers! • Training vouchers are available electronically, and can be Redeemed at participating Microsoft Certified Partners for Learning Solutions (CPLS) worldwide.

6. How the Process Works… • Software Assurance Benefits Administrator – The individual at a company with an SA Agreement who Assigns Vouchers to Trainee using the Microsoft Licensing online tool. • Trainee – An employee of the Air Force who uses a Training Voucher to take a selected class at a participating Microsoft CPLS. • United Training– Is a Microsoft Certified Partner in Learning Solutions who can manage Vouchers and partners with CPLSs worldwide to provide the Air Force with training solutions and, ensure their Vouchers benefits are utilized and realized.

7. Flow Diagram of SATV Program 2 1 SAB CreateS and assigns vouchers to trainees ACTIVATE • The SAB selects Trainees for training and Creates/Assigns vouchers to the Trainee AF e-mail account via the Microsoft Licensing online tool (creating a “Voucher #”) • Air Force assigns a Benefit Administrator (SAB) • SAB Activates SA benefits for SATV in Microsoft Licensing online tool. Trainee selects cpls and course 3 5 • Trainee has 180 days to select a CPLS, class and utilize the Voucher with the Voucher #. • If not utilized in 180 days, the Voucher returns to the AF “pot” unless the Agreement expires first. Trainee Attends CLASS • Trainee attends class (in classroom or virtual…) within 180 days from the Voucher being Created and Assigned. • The CPLS must receive the Voucher # and schedule the Trainee in the course with the Trainee e-mail address. 4 CPLS schedules trainee

8. Training Administrator Facts • AF SAB Creates/Assigns Vouchers based on a pool of eligible training days (approximately 3,500 days remain). • AF SAB enters Trainee information to Create/Assign a Voucher (Trainee last name, Email address, # of Voucher days) • Vouchers Expire 180 days after they are Created/Assigned by the AF SAB. • Trainees receive Voucher information for training via email.

9. Training Voucher Facts • Once Created/Assigned, a Voucher represents a specific number of training days. • Vouchers are not limited to a specific geography, and can be used by a Trainee anywhere in the world where there is a participating CPLS (including Virtual/Remote training). • Vouchers can be used once, for a single course (1, 2, 3 4 or 5 days in length), and are redeemed electronically. • Training vouchers can not be transferred to another individual once Created/Assigned (they can be Revoked but only if Agreement hasn’t Expired) • Microsoft Approved ITPro or Developer courses must be used to Redeem Vouchers (SQL, SharePoint, OCS etc)

12. Go to af.unitedtraining.com to redeem this voucher. You can choose a public open enrollment course and attend in person OR you can attend the course from your home or office.

13. After Creating/Assigning the Vouchers…. • The Trainee may utilize the Air Force Voucher Portal to select their CPLS and class: http://af.unitedtraining.com • From the Air Force Voucher Portal, the Air Force can: • Search and select a class, sort by US locations or time zone, and register with their Voucher #. • Select a public open enrollment course to attend in person, or… • Request a private on-base event (13 student minimum, hardware provided, 1 voucher per student per day), or…. • Search for a Virtual, or Distance Learning Network (DLN) class. • – Remote instruction/delivery “attend a class from your home, office or base” • View course outlines/syllabi. • Download this PPT that outlines the SATV process. • Get answers to Microsoft training and Voucher questions.

14. You can select a location OR choose a technology then the course of interest.

17. Next steps for Voucher Usage: Individual Individual training vouchers • SAB: Create Trainee Voucher for # of days in the selected class. • Go to: http://af.unitedtraining.com • Select class, date, location desired • Enter Voucher # as “payment” in the registration process. • Receive a confirmation email from United Training within 48 hours.

18. Next steps for Voucher Usage: Private Private On-Base Training: • SAB selects class, date, base location desired • Email request to: registrar@unitedtraining.com • SAB: Create Trainee Vouchers for # of days in the selected class x # of Trainees. • 13 student minimum, classroom with projector required, screen, tables, chairs. • Receive a confirmation email from United Training within 48 hours.

19. Any Questions?

20. Thank you!

21. Appendix Slides

22. What are the SA Offering? • Suite of value-added benefits designed to increase customer satisfaction with Microsoft software licensing programs • Includes tools, training, and support options which meet the needs of a wide range of customer segments • The Training Voucher Benefit is one of seventeen benefits offered in the SA Offering

24. Maximize Value and Empower People to Succeed New Version Rights Spread Payments Desktop Deployment Planning Services Information Work Solution Services Windows Pre-Installation Environment Extended Hotfix Support Security and Manageability of XP SP2 on Legacy PCs Windows Vista Enterprise Virtual PC Express Training – Enterprise Customers Receive Extended Vouchers eLearning Home Use Program Employee Purchase Program Enterprise Source License Program 24x7 Problem Resolution Support TechNet Plus Cold Backups for Disaster Recovery Corporate Error Reporting

25. Training BenefitUse

26. Voucher Redemption Process Training Administrator Assigns Voucher to Trainee Trainee contacts MS CPLS and presents Voucher ID, receiving confirmation and validation Trainee receives email with Voucher ID and MS CPLS contact list Trainee takes class Trainee MS CPLS validates and reserves voucher in the VVR, changes benefit status from assigned to reserved MS CPLS marks voucher as “redeemed” in the VVR, invoices RSC monthly MS CPLS Upon receipt and validation of invoice, RSC marks voucher as paid in the VVR RSC pays MS CPLS RSC

27. Use Tools To Calculate Your Benefits • Microsoft Product License Advisor http://www.microsoft.com/licensing/mplahome.mspx • How to Activate the Benefits https://licensing.microsoft.com and click on the Robo-demo help link Visit http://www.microsoft.com/licensing • http://microsoft.unitedtraining.net/satv/courses.aspx