1 / 14

Warwickshire County ‘Real World’ Cloud Experiences

Warwickshire County ‘Real World’ Cloud Experiences. Tonino Ciuffini, Head of Information Assets, WCC & Local Govt. rep. on G-Cloud Board SOCITM WM - 27 th February 2013. Introduction. T his morning will cover:- W hat we have done in our Cloud & Google project

blithe
Download Presentation

Warwickshire County ‘Real World’ Cloud Experiences

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Warwickshire County ‘Real World’ Cloud Experiences Tonino Ciuffini, Head of Information Assets, WCC & Local Govt. rep. on G-Cloud Board SOCITM WM - 27thFebruary 2013

  2. Introduction • This morning will cover:- • What we have done in our Cloud & Google project • Benefits we have actually found • Challenges we faced • Lessons learnt

  3. Warwickshire Project • Looking to replace e-mail system, why implement 301st copy of Exchange in public sector (TC Unofficial figure) • Looked to share system as a minimum • Volunteered to lead G-Cloud project pilot for e-mail

  4. Why G-Cloud e-mail Project • Stated we would, and have worked via G-Cloud as it can deliver:- • Joint and easier procurement – savings. New innovative model for both suppliers and customers • Shared security accreditation approach – savings and safer • Joint Service Management – savings

  5. G-Cloud e-mail – Phase 1 conclusions • All suppliers could offer valuable service • Unsurprising but clear, Private Cloud significantly more expensive for email • Double cost of Public Cloud, and for WCC more expensive than in-house • Summer 2011, no Private Cloud existed • Still role to play for more risk averse applications & organisations

  6. WCC Phase 2 • Decided to assess public cloud offerings, accepted risks at this stage • Assess Mail + • Immediate benefit all available in 24 hours • Again confirmed all could deliver IL2 mail • In WCC case a clear price differential

  7. Phase 2 results • For all, major benefits over the status quo • For WCC Google significantly lower cost and simpler model – ‘Disrupted Market’ • Confident can save over £250,000 pa from implementing mail and docs • Moved to pilot to prove approach for IL2 mail ahead of wider 4500 user roll-out • G-Cloud wants a market, so WCC still assisted Microsoft, IBM and others

  8. WCC Benefits of New Approach • Most important, business impact, aid modern working and service delivery • Improved access for flexible working including critical partnership locations • Increased range of access devices, consumerisation • Improved collaboration options, incl. IM & video conf. • Improved joint working & sharing information, internal and more importantly external • Not theoretical, benefits seen over last 12 months

  9. WCC Benefits of New Approach • Other general Cloud benefits • Reduced deployment time and costs • Reduced management costs & upgrades • Pay on usage, revenue & reduces as we shrink • Reduced cost of service, including SME partner, savings detailed in business case, key area • Savings over previous licences £100k • Infrastructure elements no longer required £100k • Staff savings associated with support £60k

  10. WCC Cloud Project Challenges • Information Assurance, Information Assurance, Information Assurance – just same questions • Using for IL2 information – 95+% of users, 99% of information • Use GCSX for secure exchange with partners • Working with CESG & G-Cloud team to get services Government accreditation at IL2 • Also worked with ICO – some good guidance • Also Integration / exit strategy, tested in pilot

  11. Security Challenges who is better Google/ or Raith Rovers Microsoft Borough Council Physical security Technical Security ISO 27001 Availability/Resilience/recovery Risk of Cyber Attack Defence of Cyber attack

  12. Mitigation/Risk Assessment • Not storing High-Risk Information • FoI & Transparency agenda, most data open • Even if lost what value to other organisation • ICO fines – hacking vs paper loss & mis-sent • If security too complicated users bypass it • Cloud approach can deliver improved security awareness and electronic transfer • Customers increasingly use it – expect us too

  13. Project Progress? • Business Case signed off in March 2012, and we were ready to roll-out.. • Never had an IT project so ready.... • We were held up - Google not on G-Cloud ii ….. Aarrgh! • As a result not yet accredited.. Aarrrgh! • Had to do own contract & Security assessment, proof of benefit of G-Cloud • Done! roll-out underway, in use!

  14. Lessons • Cloud always answer – No! • Cloud computing benefits absolutely exist, business and financial • Can easily pilot for a few users first – try it • Issues not about technology – easy bit • Cloud adoption about service and contracts • Must understand your risk appetite, security • G-Cloud can massively facilitate adoption • Use 500 existing suppliers and 3000 services – we will

More Related