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Explore the impact of work culture on behavior and performance. Learn how HR and recruiting influence the company's culture brand. Discover the key elements that make a workplace a cult.
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The CULT OF WORK @Bill BOORMAN
What IS CULTURE? My definition: The feeling people have about the company they work for that influences behaviour, performance and a sense of purpose and belonging
Some people work for companies whilst others feel a sense of Belonging. A part of the “cult”
Employment branding & Evp = what we want people to think we are
Employer brand = what we think our people think about working here
Theres no such thing as a bad culture, just a bad culture fit
Methodology • Social media monitoring • Listening to what employees are really saying • Sentiment rankings • Identifying the real “Culture Brand” • Comparing the public content with sentiment • 14 site visits and observations • 120 interviews • Searching for what makes a cult • Identifying trends and unique features • 50 global and local brands
universum The battle for brainpower
A study of the top brands students want to work for in 12 countries
The trends • Communal time • Small teams/project based • Accidental engagement • Teams change each year • Open experimentation • Work as play • Honesty in messaging • Continuous feedback • A sense of good • Identifiable Internal experts • Open mentoring • Opportunity on ability/skill not service or qualification • Fairness
What makes work a cult • Belief in the common cause • Enigmatic leadership • Legends and myths • Consistency • Family • Culture match inside and out • Genuine internal mobility • Strong alumni connections • Pride in work • Culture on-boarding
The “cult” factor is local not global aligned to local cultures
The changing world of work • The job is disappearing • Skills are the new currency • A shift to knowledge work • Social learning and recognition • Training is disappearing • The relevance of academics • Small, agile teams • Globalisation • Manage and reward output not hours • It’s about what you know & who you know • Work is a series of projects • Formal training on the decline • Work is becoming a series of projects • Rise of homeworking and tele-commuting
What you can do in the brave new world • Understand your culture through the eyes of others • Retire employer brand and adopt culture brand • Cultural on-boarding • Skill map by internal endorsement • Give a voice to champions • Create real internal mobility • Explore feedback technology • Question everything you do • Culture map and present data and data reporting/social listening • Adopt the dojo approach • Play together
What you can do in the brave new world • Create opportunities for accidental engagement • Build communal gathering spaces • Visible employee benchmarking • Implement hack days • Explore all work contracts • One HR data centre • Profile all employees • Explore project technology • Change reward and recognition programs • Honest and transparent values