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Create Real-Time Awareness with Business Activity Monitoring iCEP – FIS 08 28. September 2008

Create Real-Time Awareness with Business Activity Monitoring iCEP – FIS 08 28. September 2008. Sinan Sen Forschungszentrum Informatik - FZI, Karlsruhe, Germany. WIR FORSCHEN FÜR SIE. Intro. Real-time and meaningful information about business processes can help business run better.

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Create Real-Time Awareness with Business Activity Monitoring iCEP – FIS 08 28. September 2008

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  1. Create Real-Time Awareness with Business Activity Monitoring iCEP – FIS 08 28. September 2008 Sinan Sen ForschungszentrumInformatik - FZI, Karlsruhe, Germany WIR FORSCHEN FÜR SIE

  2. Intro • Real-time and meaningful information about business processes can help business run better. • Processing real-time data for decision support has existed for several decades, e.g. • Business Activity Monitoring (BAM ) provides real-time access to key business metrics that are updated from captured events • The objective of BAM is to detect events, filter them and trigger actions instantly • BAM solutions are limited to real-world dashboard applications

  3. State of the art BAM • Providing information in form ofdashboardsoralerts • The mostimportantpartof a BAM System, responsiblefor real-time processingofevents • Event collection e.g. eventstreamoreventcloud • Events producedsomewhere in thebusiness Event Display Event Processing andFiltering Event Absorption Events

  4. The Ideaof BAM-Cube user Respond Adapt. services events BAM CUBE CEP Business process IT infrastructure Decisionsupport Unstructureddocuments Actions Email Visualisation WWW / Speech event ontologies semantics

  5. Adaptive BAM iCEP Engine Actions, Decisions Business Goals Current activities evt evt evt evt

  6. Conclusion • Current BAM solutionsaremainly limited to monitoring and visualisation of events instead of analyzing and providing appropriate decision support for business users. • More eventsourceshavetobeconsidered in order togetappropriateanalyzingresults • More eventsourcesmeansmorecomplexpatternsexist CEP is an essential partoffuture BAM solutions • Decisionsupport in form ofaction-readyvisualisationis essential forbetterusersupport • User‘sresponseshouldbecapturedwithinthe BAM-systemformore adaptive behaviour

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