THE WORLD IS FLAT

1. THE WORLD IS FLAT BOOK REVIEW PRESENTED BY : NOR HARYATI MOHAMAD SUFFIAN 2008530613 HALINA HUSSIN 2008370303 NORHAIZA ABDULL HAMID 2008760755

2. TOPICS COVER Summary about the books Author Publisher Pages Best seller General Overview Chapters  Content Summary of the Chapters New Updates about the book or authors Lesson Learnt

3. 1. BOOK'S PROFILE AUTHOR PUBLISHER PAGES THOMAS L. FRIEDMAN FARRAR, STRAUS & GIROUX 488 PAGES FIRST EDITION RELEASE ON APRIL 5, 2005

4. AUTHOR'S PROFILE THOMAS LOREN FRIEDMAN Personal Life Born in St. Louis Park Minnesota on July 20, 1953 Graduates on M. Phil in Middle Eastern Studies at Oxford University After married with Ann – got 2 daughter’s Orly and Natalie Friedman

5. AUTHOR'S PROFILE THOMAS LOREN FRIEDMAN • Career • He is American Journalist, Columnist and Author • Publication • List of book • From Beirut to Jerusalem (1989) • The Lexus on the olive tree (1999) • Longitudes and Attitudes (2002) • The world is flat (2005) • Hot , Flat and Crowded (2008)

6. AUTHOR THOMAS LOREN FRIEDMAN • Award and Achievements • Has won the Pulitzers 3 times : • 1983 – For his coverage of the war in Lebanon • 1988 - For his coverage of war in Israel • 2002 – For his commentary illuminating the worldwide impact of the territories treat • Other Awards – By publish the books • Member of Pulitzers board

7. BEST SELLER From the selling of the book of the World Is Flat in 2005 until 2007 Recognized a. The book is International best selling – No 1 best seller. The World Is Flat has helped millions of readers to see globalization in a new way. b. Received first financial times and Goldman business books of the year. c. The book is considerable commercial success d. TWIF – Was on the New York Times best seller list from April 2005 until May 2007 Since July 2006 – This book are sold more than 2 million copies

8. CHAPTERS Chapter 1 : While I was sleeping Chapter 2 : The ten forces that flattened the world Chapter 3 : The Triple Convergence Chapter 4 : The Great Sorting Out Chapter 5 : America and Free Trade Chapter 6 : The Untouchables Chapter 7 : The Right Stuff Chapter 8 : The Quite Crisis Chapter 9 : This is not a Test Chapter 10 : The virgin of Guadalupe Chapter 11 : How Companies Cope Chapter 12 : The Inflated World Chapter 13 : Globalization of the Local Chapter 14 : The Dell Theory of conflict prevention Chapter 15 : 11/9 versus 9/11 CHAPTERS

9. GENERAL OVERVIEW/SYPNOPSIS THE WORLD IS FLAT • TWIF – A brief history of the 21st century • Focusing about the globalization era’s - Shrink the world as a whole. • In this book the author – Friedman start with the profound statement ‘’ I think the World is flat” • World Flattering is because of change. • The World are we enter – a phase where we are going to • see the change in almost everything.

10. GENERAL OVERVIEW/SYPNOSIS THE WORLD IS FLAT • Impact from Change to globalization • affected the job activities – economic, communication, • politic, society, business and etc • Flattering creating same opportunities • Workforce have to facing the crisis of flattering world

11. GENERAL OVERVIEW/SYPNOSIS THE WORLD IS FLAT • Friedman introduced 10 flattening from this book • 1. Collapse of Berlin Wall • 2. Netscape • 3. Workflow Software • 4. Uploading • 5. Outsourcing • 6. Off Shoring • 7. Supply Chain • 8. In sourcing • 9. Informing • 10. The Steroids

12. chapter 1: While I was sleeping • started in Bangalore, India, he finds himself surrounded by advertisements of traditionally American companies such as Pizza Hut, Epson, HP and Texas Instruments during a round of golf. • He encounters Indian workers and businesspeople working for American companies, speaking in American accents and even adopting American names in their own country. • A visit to Infosys Technologies Ltd leaves Friedman in wonder at the massive conferencing system they have created that allows people from around the globe to congregate and collaborate in one giant room via satellite and teleconferencing technology

13. chapter 2: The ten forces that flattened the world • Introduce by Friedman interpretation of 10 influencing factors that led globalization. • 1. Collapse of Berlin wall • 2. Launch of the internet • 3.Workflow software was developed • 4. Uploading • 5. Outsourcing • 6. Offsourcing • 7. Supply chaining • 8. Insourcing • 9. In-forming • 10. The steriods

14. chapter 3: The triple convergence • Explain the creation of complementary software and the internet, political factors that caused several developing countries including China, Russia, India and Latin America, to open their border with the creation that led to rapid fire pace of globalization. • Explore desperation of Chinese student to study and work in America, see talent rather than geography in determining a person’s opportunity in life.

15. chapter 4: The great sorting out • Explore the manner in which countries and societies will cope and adapt to the dramatic changes that globalization brings to the way do business. • Examines the India-Indiana story, where Indian company was outsourced to upgrade Indiana unemployment computer system, effectively taking work from people in Indiana in order to provide more work for people in India. • Examines the blurring boundaries between companies and different groups of workers.

16. chapter 5: America and free trade • Friedman considers the banning of outsourcing, to protect country’s workers and the effect such an action would have on globalization. • He concludes that erecting borders and walls would be detrimental to goals and Americans must instead be prepare to compete on global playing field. • He encourage better education and training, as Americans can compete with most brilliant minds around the globe for positions. • Explore the lump of labor theory and new job creation in a global economy, he conclude we learn that fear stimulates changes and that this is a good thing.

17. chapter 6: The Untouchables • As the competition for jobs stiffens, how do we prepare them for the increased competition? His suggestion that we must make ourselves “untouchables” is explored in detail as he identifies three broad categories of workers who will have job security in the flat world. Synthesizers, explainers, leveragers, versatilists and more are identified and explained as viable career options, as well as strategies for preparing for these positions.

18. chapter 7: The right stuff • Explores that the educational requirement needed to survive in the flattened world and more importantly, the availability of said education in current system. • Friedman offers valuable advice to parents unsure of their children’s educational and professional futures. • He recommends building right-brain skills, or those that cannot be duplicated by a computer, and explores different vehicles to higher learning, including music. • Friedman examines the factors necessary to create the right environment for this learning and contemplates methods of achieving this in modern day America.

19. chapter 8: The quite crisis • An interview with Shirley Ann Jackson, 2004 President of the American Association for the Advancement of Science, demonstrates that a quiet crisis is happening slowly but surely as multiple and complex forces at work creating the perfect storm demographic, political, social, cultural, economic that could lead to America falling behind in innovation, science and technology. • Explore the dirty little secrets that no one is talking about – a lack of highly skilled scientists and engineers, disinterest in math and science by our younger population, lack of ambition as television and video games take over, an outdated basic education system, lack of funding for research, lack of infrastructure as we focus on war and other countries focus on developing sustainable and innovative business.

20. chapter 9: This is not a test • Friedman compares current crisis to that faced in competing with the Soviet Union and the launch of Sputnik, the main challenge then came from those who wanted to put up walls while we now have to face those who want to tear them down. • He discusses the difficulty in getting America to stand up and take notice of the importance of this issue in a supercharged society where hype and terror are needed to get the public’s attention and support. • Friedman examines how companies such as Capital One are working on the lifelong learning objective by providing training and upgrading to employees, increasing their own productivity and bottom line in the process, as he calls for social programs that encourage workers to be creative and hardworking.

21. chapter 10: The virgin of Guadalupe • Friedman discusses the need for developing countries to put policies in place to create the right environment for their companies and entrepreneurs to succeed in the flat world. He states that countries must be brutally honest with themselves in determining their place in the world market if they are to adapt and survive. A comparison of countries who have opened their borders and adopted free trade policies versus those who have not and been left behind illustrates his point. • The concept of reform retail and wholesale is introduced as we explore changes in education, infrastructure and governance. • Friedman contemplates a society’s ability and willingness to sacrifice for the purpose of economic development and leaders with vision as vehicles of change and conversely, the reason some countries will not.

22. chapter 11: How companies cope • Friedman opines that companies willing to change and accept change are more likely to do things than have things done to them. In profiling Jill and Ken Greer, creators of Greer & Associates multimedia company, we learn of their experience with the rise of freelancers as their competition, as well as the fact that technology that should have simplified their operations made it more difficult by requiring more of them. • Each company is driven to be more creative and innovative, or risk falling between the cracks. • We learn that companies must be willing to collaborate and focus on niche markets, doing themselves what they need to do to stay in front of their customers and outsourcing the rest. The best companies use outsourcing as a method of growth, not to shrink their workforce. Outsourcing allows them to provide more and better services more efficiently.

23. chapter 12: The unflat world • Friedman shares stories of the world flattening but humbly announces that he does indeed realize the world is not yet flat. • Friedman examines different groups of people he believes are disadvantaged for one reason or another and the way that this keeps them from moving forward into a flattened world. • Different societies and cultures are coming into contact with each other more frequently and more quickly than ever before, leading to great frustration. Using the Arab-Muslim world and his journalistic encounters with their youth as an example, Friedman explores the impact of freedom of thought and expression that world flattening has created and its impact on a traditionally closed society. He warns of a potential threat lurk in the not too distant future: a depletion of our natural resources as people compete to have more and better.

24. chapter 13: Globalization of the local • In this examination of the impact of globalization on world cultures, we learn that globalization came to be seen by many as Americanization, creating a backlash by those who felt that they would be steamrolled and homogenized into being mini-Americans. • Friedman believes that globalization serves more to enrich and preserve culture than to destroy it, as each person is given their own voice and vehicle of expression through podcasts, websites. • The nature of the beast is such that the bad will always be there with the good. As humanitarians and businesses connect online to share ideas, so too do terrorists and predators.

25. chapter 14: The Dell theory of conflict prevention • Friedman’s theory is that two countries invested in a business together by being part of the same global supply-chain as they are now heavily invested in the success of the business venture. • As we reflect on the evolution of supply chains and the effect they have had on politics and the stability of countries they affect, we remember that Asia, as opposed to much of the Middle East, has become more stable because they are part of many supply chains and therefore more interested in doing good business. • Friedman explores both the China-Taiwan relations and India-Pakistan as examples of how the flattening of the world and supply chain have a calming effect and cause countries to think rationally about the true cost of war, making diplomatic solution more likely.

26. chapter 15: 11/9 versus 9/11 • We begin by examining two significant dates in world flattening: 11/9 as an example of creative imagination and 9/11 as destructive imagination. • 11/9, with the destruction of the Berlin Wall, was the door opening to a freer, flatter, and more democratic world, where 9/11 saw world try to snap shut against outside threat. • Friedman concludes that the forces that flatten the world can be used to bring everyone up to the same level, or to bring them all down to the same level. Those of us who live in free and progressive societies must lead others to use their imaginations without allowing their imaginations to get the best of them – or us. Technology cannot protect us, we must harness that technology and decide how it will be used. This requires to define the line between precaution and paranoia to keep things in perspective in a flat world. We are called to remember who we are to avoid losing our identity in a flat world.

27. New Updates about the book or authors • Latest book : Hot, Flat and Crowded 2.0 : Why We Need a Green Revolution-and How It Can Renew America • - Format: Paperwork (2nd release) • Published on November 2009 • Explains why, in a globalizes world, crises in energy and the climate must be priorities and also explains how America can lead the green revolution in the 21st century. • The Chapter 18 project • Friedman has asked readers to submit ideas for the expanded edition's 18th chapter of Hot, Flat and Crowded. He will use these ideas in a forthcoming expanded hardcover edition or the paperback edition. Users can submit their ideas and vote on others' ideas

28. Lesson learnt • This book analyzes globalization, primarily in the early 21st century. The title is a metaphor for viewing the world as a level playing field in terms of commerce, where all competitors have an equal opportunity. • This book also explores the political and technological changes that have flattened the world and made it a smaller place • From the fall of the Berlin Wall to the explosion of the internet to the dot com bubble and bust and outsourcing of jobs to India and China, globalization has evened the playing field for many emerging economies. • Friedman also explains how these changes could potentially affect social and religious organizations. • We have to adapt with the changes in the globalization to make sure we always ready to facing the reality of life and always prepared to improve our self.