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Creating a standard of excellence in e-learning

Creating a standard of excellence in e-learning. ELUE meeting, ROME 31st of May 2006 George Ubachs. Quality Assurance in HE. ENQA-report of February 2005 . Agreed upon by European ministers of Education In Bergen May 2005: Standards and guidelines for QA in the European HE area.

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Creating a standard of excellence in e-learning

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  1. Creating a standard of excellence in e-learning ELUE meeting, ROME 31st of May 2006 George Ubachs

  2. Quality Assurance in HE ENQA-report of February 2005. Agreed upon by European ministers of Education In Bergen May 2005: • Standards and guidelines for QA in the European HE area. • Based on experience from national quality agencies

  3. CONTEXT OF OPERATION E-learning is becoming increasingly important in both mainstream and continuing HE as learning platforms and pedagogical methods improve. Improving e-learning will ultimately support the Bologna objectives and EADTU’s “e-Bologna” by: • creating a European Area of Higher Education • ensuring co-operation between universities and raise competitiveness of European universities.

  4. MISSING European standards/benchmarks specifically for e-learning in HE For example: • criteria based on ease of access • new forms of interaction between staff and students and students between them • flexibility, personalisation and other pedagogical aspects that are more relevant to e-learning than criteria that are traditionally used for quality assurance and accreditation. These express the added value e-learning brings into higher education

  5. E-xcellence: creating a standard of excellence in e-learning Main Contributors: EADTU OULU-University (Finland) OUNL (Netherlands) OUUK (United Kingdom) with support from: CNED (France) UNED (Spain) UOC (Spain) EITSA (Estonia) NETTUNO (Italy) APERTUS (Hungary) NVAO (Netherlands/Belgium) European University Association (EUA)

  6. General objective The general objective for QA in e-learning is to optimise the learning process and offer assurance to stakeholders that e-learning provision is of high quality. The QA in e-learning system has to be complementary to other national quality assurance systems related to content, staff and infrastructure.

  7. General objective • To establish a framework of quality criteria for the development, operation and evaluation of e-learning programmes • To establish an appropriate set of performanceindicators, parameters and guidelines by which the quality of e-learning programmes may be measured in a validation or accreditation context • Threshold and excellence levels to be defined

  8. APPROACH • Analysis of existing quality processes of partners and/or requirements of national quality organisations in the light of the criteria developed • Making inventory of missing criteria (by 12 e-learning experts) • Stakeholders consultation procedure • Synthesis of the best aspects of these • Translation of these parameters into a quality assessment tool and guide • testing in test-beds and subsequent use across participants

  9. Results so far • Set of (54) criteria agreed upon after feedback from stakeholders • These cover institutional, pedagogical, technical, ethical and management aspects of e-learning organised into the four main categories of : • Management (institutional and programme levels) • Products (course design and delivery) • Services (student and staff support) • Monitoring and Improvement (evaluation and enhancement)

  10. Two examples of criteria • (Management) The institution has an e-learning strategy that is part of the general strategic planning of the institution and the development of its educational programmes • (Products) The curriculum offers opportunities for (on-line) contacts between fellow students and with teachers, researchers, professionals, etc. to help develop a critical attitude to study

  11. Threshold and excellence level • Threshold level to set out minimum requirements for use essentially by institution’s own self-evaluation and approval mechanisms. Will be applicable to a variety of institutional and programme contexts, including blended learning, to assess fitness for purpose • Excellence level to set out a moreextensive set of indicators for rating high quality. Also widely applicable but of more value to dedicated e-learning

  12. Assessing the “e” in e-learning

  13. Thank you for your attention www.eadtu.nl/e-xcellence Contact: secretariat@eadtu.nl

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