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The Interview. Pre-interview. Preparatory Exploration: who you are P reparatory Arranging: where/when it will take place, etc PreparatoryReviewing /Exploring , and Consulting: examining and considering the information
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Pre-interview • Preparatory Exploration: who you are • Preparatory Arranging: where/when it will take place, etc • PreparatoryReviewing/Exploring, and Consulting: examining and considering the information • Preparatory Empathy: anticipation of what others might sense, feel, think, and do as they meet with you
INTRODUCTORY STAGE • Greet Client • Introduce Self – full name, profession, and by agency or departmental affiliation, and role. • E.g. “Hello Mr. and Mrs. Adabu. My name is Dan Majors. I am a social worker here at the family services agency. I specialize in helping families who are dealing with family issues of one kind or another. Please call me Dan” • Small Talk • Policy and Ethical Factors: time clarification, confidentiality issue and its parameters, etc. • Describing or inquiring about general purpose: “What brings you in today?” (when appropriate); or overview of what you know or requested
DEVELOPMENTAL STAGE • EXPLORING - a collaborative process with clients and/or others of examining the current state of the presenting problems and issues of concern, as well as history and/or origin. • Identification of the problem • Bio-psycho-social assessment • Micro – Intrapersonal Mezzo – Interpersonal Macro – Larger environmental context • Intensity/severity • Frequency • Duration • Risk and resilience factor assessment • Hypothesis (client and social worker’s) • Explanatory-why something happened • Change-oriented-how a problem might be resolved
DEVELOPMENTAL STAGE • Clarify issues for work • Establish the purpose (wants, aspirations) • Bio-psycho-social assessment congruence with action-plan • Micro – Intrapersonal • Mezzo – Interpersonal • Macro – Larger environmental context • Review previous attempts to address the problem • Success • Partial success • Unsuccessful • Work on problem-solving and further developing the purpose • Explore alternatives • Explore consequences
Establish/review treatment plan • Goals, objectives , and tasks (action steps) • Emphasize client strengths • Give information • Offer resources
TERMINATION STAGE • Wind things down • Summarization • Direction for future involvement • “What would you like to see happen next?” • Wrap things up • Small talk
POST INTERVIEW ACTIVITIES • Reflect • Record • Resources • Regroup