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AB LIETUVOS TELEKOMAS

AB LIETUVOS TELEKOMAS. Content (Part 1). AB Lietuvos Telekomas Development of events in 1990-2002 Vision, mission and values of AB Lietuvos Telekomas 2.1. Vision of Lietuvos Telekomas 2.2. Mission of Lietuvos Telekomas 2.3. Values of Lietuvos Telekomas Company overview

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AB LIETUVOS TELEKOMAS

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  1. AB LIETUVOS TELEKOMAS

  2. Content (Part 1) AB Lietuvos Telekomas • Development of events in 1990-2002 • Vision, mission and values of AB Lietuvos Telekomas 2.1. Vision of Lietuvos Telekomas 2.2. Mission of Lietuvos Telekomas 2.3. Values of Lietuvos Telekomas • Company overview 3.1. Major shareholders of AB Lietuvos Telekomas 3.2. Structure of AB Lietuvos Telekomas 3.3. Structure of Lietuvos Telekomas Group 3.4. Management structure of AB Lietuvos Telekomas 3.5. Our business 3.6. Our strategy 3.7. Lietuvos Telekomas is one of the best employers in Lithuania 3.8. Our Internet business (Part 1) 3.9. Our Internet business (Part 2) 3.10. Regulatory matters in Lithuania 3.11. Period of exclusive rights 3.12. Tariff re-balancing

  3. Content (Part 2) 3.13. Key indicators of AB Lietuvos Telekomas Group 3.14. Revenues (IAS) 3.15. Growth rates of main indicators 3.16. Profit before tax 3.17. Lietuvos Telekomas employees (full time in core business) 3.18. Penetration/ Number of applicants on the waiting list (thou) 3.19. Digitalisation 3.20. Analogue/ Digital lines 3.21. Digitalisation of business subscribers in Lithuania 3.22. Digitalisation of main lines in 5 largest cities 3.23. Digitalisation of business subscribers in 5 largest cities 3.24. Modern network of Lietuvos Telekomas (9 months 2002) 3.25. Capacity of digital exchanges (9 months 2002) 3.26. Transmission and Access Network (9 months 2002) 3.27. Coverage of data communication network

  4. 1. Development of events in 1990-2002 • 11 March 1990 – restoration of an independent state of Lithuania • 6 February 1992 – establishment of state enterprise Lietuvos Telekomas • 16 June 1997 – registration of joint stock company AB Lietuvos Telekomas • 9 June 1998 – new Telecommunications Law • 7 July 1998 – privatization of Lietuvos Telekomas; Telia and Sonera acquired 60% of shares for 510 million USD • 23 August 1999 – employees of Lietuvos Telekomas acquired almost 5% of Company’s shares • 29 March 2000 – the State Property Fund announced the initial public offering of AB Lietuvos Telekomas’ shares • 12 June 2000 – AB Lietuvos Telekomas’ shares are traded on the National Stock Exchange of Lithuania and GDRs on the London Stock Exchange

  5. 1. Development of events in 1990-2002 • 9 March 2001 – Lietuvos Telekomas issued its debut EuroLitasNote of LTL 150 million with the maturity of three years • 1 May 2001 – UAB Voicecom, a daughter company of Lietuvos Telekomas, started provision of international calls over IP • 6 May 2002 - UAB Comliet, the biggest subsidiary of AB Lietuvos Telekomas, signed an agreement on the purchase of 75 per cent of the Latvian company Datu Tikli SIA shares • 16 May 2002 - TietoEnator Oyj and AB Lietuvos Telekomas have signed agreements on the sale of part of Lietuvos Telekomas’ stake in its IT service providing subsidiaries to TietoEnator • 4 July 2002 – UAB Comliet, a subsidiary of AB Lietuvos Telekomas, signed an agreement on the purchase of 55 per cent of Estonian company AC Telegrupp shares • 5 July 2002 – the new Law on Telecommunications (will enter into force on 1 January 2003)

  6. 2. Vision, mission and values 2.1. Vision of Lietuvos Telekomas Lietuvos Telekomas is the leading telecommunications provider in the region

  7. 2. Vision, mission and values 2.2. Mission of Lietuvos Telekomas • Lietuvos Telekomas provides business and residential customers in Lithuania with communications solution that meet their needs. • Lietuvos Telekomas is a customer oriented company which is driving changes and creating the future, thus paving the way for society’s development and it’s citizens’ well being. • Lietuvos Telekomas will create short term and long term profitability that will continuously increase the value of the company.

  8. 2. Vision, mission and values 2.3. Values of Lietuvos Telekomas • Customer orientation Courteous, Attentive and Caring • Improved performance Self-development, Commercial success and Excellence • Business orientation All services, investments, activities should contribute to profit of the company • Leadership Responsibility and Trust, Pro-active and Creative • Professional Pro-active, Keeping promises and Innovative

  9. 3. Company overview 3.1. Major shareholders of AB Lietuvos Telekomas On 12 June 2000, AB Lietuvos Telekomas launched Global Depository Receipt (GDR) program. According to the program one GDR represents 10 ordinary registered shares of AB Lietuvos Telekomas; shares are held by depository –Deutsche Bank Trust Company Americas. Note: * UAB Lintkom, a daughter company of AB Lietuvos Telekomas, holds shares of AB Lietuvos Telekomas.

  10. 3. Company overview 3.2. Structure of AB Lietuvos Telekomas

  11. 3. Company overview 3.3. Structure of Lietuvos Telekomas Group RBS Skals AS UABLietuvos Telekomo Verslo Sprendimai UABLintel 100% 100% 25 % UABLintkom Datu Tikli SIA 100% 75% UABComliet 100% 55% UABBaltijos Telekomunikacijų Konsultacinis Centras Telegrupp AS 74% 26% VšĮ Lietuvos Telekomo Sporto Klubas TietoEnator Oyj 100% 45 % UABBaltijos Informacinių Duomenų Valdymo Centras 60% 40% Merko Ehitus Ltd. AS UAB Voicecom 60% 30% UAB Verslo Portalas 40% NexcomTelecommunications LLC 70% UAB VersloŽinios

  12. 3. Company overview 3.4. Management structure of AB Lietuvos Telekomas President General Manager Secretariat Executive Vice-President Legal Division Strategic Development Division Corporate Security Division Project Division Process Division Public Relations Department Procurement Department Finance Department Network Department Wholesales Department Human Resources Department Services Development Department Customer Service Department

  13. 3. Company overview 3.5. Our business • Internet • Takas ISP & Portals • E-commerce/Multimedia • Telephony based on Modern Technologies • UAB Voicecom - outgoing & incoming international calls • Callcentre • Lintel Call Centre services • Telemarketing • Wire telephony • local • domestic long distance • international • fixed to mobile • value-added services • Networks & data • PBX/Centrex • ISDN • Leased lines (broadband and digital) • ADSL group • Wholesale tooperators • transit service • outgoing & incoming international call routing • mobile to fixed • Technical support • UAB Comliet – planning /design/construction, maintenance, installation, fault repair • IT infrastructure & professional services • data center service • system hosting and support • Help desk service • application development • other services

  14. 3. Company overview 3.6. Our strategy • Increase of line penetration and usage • new products and higher value-added services • continued tariff rebalancing Revenue growth Exploitation of Internet and multimedia opportunities • multiple portals development • e-commerce development on the new VAS platform • network modernisation for multimedia services • wide ADSL services penetration Modernisation of network infrastructure • continued digitalisation • city fibre optic rings • high capacity backbone • process re-engineering • upgrade of IT systems • continued cost cutting • Call Centres Increase in market orientation, productivity and operational efficiency LT’s strategy is to develop from a traditional provider of basic voice telephony services into a provider of a wide range of technologically advanced communications products and services

  15. 3. Company overview 3.7. Lietuvos Telekomas is one of the best employers in Lithuania • A set of Human Resources management tools developed during the year 2000 is successfully functioning. • Purposeful staff development as one of the highest priorities is carried out through targeted training programmes and developed by working in teams. • 1st Graduate Trainee Programme for Lithuanian graduates with University background was successfully implemented during the year 1999 – 2001 and the second one started 1 October 2001.

  16. 3. Company overview 3.8. Our Internet business (Part 1) 2 SBAs: access and portals Products and Services: • ADSL to business and residential customers (from 2 April 2002 launched plan A4 with highest internet connection speed over ADSL – 1Mbps/ 512 kbps) • New VAS (value-added services) platform • Intranet solutions (Tako biuras 1&2 – dial-up VPN’s) • DSL VPN service (from 1 March 2002) • Internet networks service (24-hours flatrate over ISDN line) – for customers that would like to have ADSL, but there is no technical possibilities (from 1 May 2002) • Takas iD – ADSL based metered service for residential customers (from 20 September 2002)

  17. 3. Company overview 3.9. Our Internet business (Part 2) Number of unauthorized Internet dial-up customersand amount of unauthorized Internet dial-up traffic (thou. min.)

  18. 3. Company overview 3.10. Regulatory matters in Lithuania • Lietuvos Telekomas up to December 31, 2002 will have the right to be the sole operator of public fixed telephone network and sole provider of the public fixed telephone network services. • Head of the Communication Regulatory Authority (CRA) was appointed on 26 February 2001 and members of the Council of the Communication Regulatory Authority were appointed on 30 May 2001. From this date CRA officially started its activities. • The Company must interconnect with all other licensed operators. Lietuvos Telekomas has signed the Interconnection Agreements with all three Lithuanian mobile operators. • On 6 June 2001, the Government approved the National Numbering Plan. Implementation of the Plan started in September 2001 and the main implementation activities were finished in September 2002. • The new Law on Telecommunications was approved on 5 July 2002 and will enter into force on 1 January 2003. Preparation of the secondary legislation is in the process.

  19. 3. Company overview 3.11. Period of exclusive rights • Re-balancing of tariffs, both structure and levels • Creating a modern cost allocation system • Expanding of the network in non-profitable rural areas • Rightsizing of Company’s employees and implementation of modern organization and process-thinking environment to become more efficient

  20. 3. Company overview 3.12. Tariff re-balancing Price-cap baskets • Re-balancing of tariffs is concluded well before 1 January 2003. • Tariffs are divided in two baskets in accordance tothe price-cap formula • basket Y is key to re-balancing • basket X unlikely to be fully utilised Basket X Basket Y Local calls Local calls Monthly subscription fee Monthly subscription fee Installation fee ILD DLD (incl. Fixed to mobile) CPI+10% maximum CPI+15% maximum Source: Company licence Less than8% used last year (2001 07- 2002 07) App. 16% used last year (2001 07- 2002 07)

  21. 3. Company overview 3.13. Key indicators of Lietuvos Telekomas Group 2000 2001 2001 2002 9 months Telephone main lines connected (thou)* 1.188 1.152 1.168 994.8 Penetration (%)* 34.0** 33.1 33.5 28.7 Revenues (MLTL) 1.038,6 1.058,5 794.8 729.2 Profit before tax (MLTL) 333.0 138.7 140.5 77.9 Net profit (MLTL) 240.4 181.7 97.2 59.2 EBITDA (MLTL) 523.6 564.4 442.4 389.5 Investments (MLTL) 517.0 368.4 264.1 173.5 EPS (Earning per share (LTL)) 0.30 0.23 0.125 0.076 Digitalisation (%)* 46.5 64.97 59.5 81.5 Full time employees (end of the period) 6,293 5,646 5,781 4,558 * Only parent company’s indicators ** Calculated on the basis of the population of 3.493 thousand

  22. 3. Company overview 3.14. Revenues (IAS) +8% -8.3%

  23. 3. Company overview 3.15. Growth rates of main indicators (compared to the result of the 9 months of 2001) 9 months results for the year 2002

  24. 3. Company overview 3.16. Profit before tax MLTL * Profit before tax including the gain from sales of UAB Bite GSM and UAB Mokejimu Korteliu Sistemos shares

  25. 3. Company overview 3.17. Lietuvos Telekomas employees (full time in core business) * LT + LTVS (relative number working in the fixed telephony area) ** LT + LTVS + Comliet (relative number working in the fixed telephony area) *** LT + LTVS + Comliet + Voicecom ((relative number working in the fixed telephony area)

  26. 3. Company overview 3.18. Penetration/ Number of applicants on the waiting list (thou) * Calculated on the bases of the population of 3,493.4 thousand

  27. 3. Company overview 3.19. Digitalisation

  28. 3. Company overview 3.20. Analogue/ Digital lines

  29. 3. Company overview 3.21. Digitalisation of business subscribers in Lithuania

  30. 3. Company overview 3.22. Digitalisation of main lines in 5 largest cities

  31. 3. Company overview 3.23. Digitalisation of business subscribers in 5 largest cities

  32. 3. Company overview 3.24. Modern network of Lietuvos Telekomas (9 months 2002)

  33. 3. Company overview 3.25. Capacity of digital exchanges (9 months 2002)

  34. 3. Company overview 3.26. Transmission and Access Network (9 months 2002)

  35. 3. Company overview 3.27. Coverage of data communication network MAŽEIKIAI N.AKMENĖ SKUODAS JONIŠKIS BIRŽAI PASVALYS PAKRUOJIS ROKIŠKIS Kuršėnai ŠIAULIAI TELŠIAI KRETINGA PLUNGĖ KUPIŠKIS PALANGA ZARASAI RADVILIŠKIS PANEVĖŽYS KLAIPĖDA GARGŽDAI VISAGINAS KELMĖ UTENA ŠILALĖ ANYKŠČIAI IGNALINA RASEINIAI NIDA KĖDAINIAI MOLĖTAI ŠILUTĖ UKMERGĖ TAURAGĖ ŠVENČIONYS JURBARKAS ŠIRVINTOS JONAVA KAUNAS ŠAKIAI KAIŠIADORYS VILNIUS BIRŠTONAS TRAKAI ELEKTRĖNAI PRIENAI MEDININKAI VILKAVIŠKIS MARIJAMPOLĖ ALYTUS ŠALČININKAI LAZDIJAI VARĖNA DRUSKININKAI DLLservices & FR, IP access

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