EUROCOPTER TRAINING SERVICES PRESENTATION

1. EUROCOPTER TRAINING SERVICES PRESENTATION

2. HISTORY First flight of the Djinn in 1951 • Training centre set up in 1958 • Objective: • Certify on different types of Eurocopter aircrafts : • Flight crew • Technicians • In May 2006, the training center has become a 100% Eurocopter subsidiary: Eurocopter Training Services (ETS) • 38 000 have already been rated at ETS • 1412 trainees in 2006 • 437 pilots • 975 technicians Nowadays flight of the NH90

3. LOCATION • Eurocopter Training Services site is located : • 25 km from Marseille and Aix-en-Provence • Right besides Marseille-Provence International airport • Inside Eurocopter site, close to the assembly lines

4. SYSTEM STANDARDS • ETS has established an internal quality process • The objective was to improve customers satisfaction and quality of the courses • ETS is now certified on every Eurocopter aircraft: • - EASA PART 147 for technicians courses • - JAR FCL2 for pilots courses • - Recognized under Civil Aviation Authorities

5. Standard courses: minimum level required on Eurocopter aircrafts i.e. Type Rating, Refresh, Conversion… Operational courses: adapted to the customers requirements i.e. hoist, NVG, Mechanical Assembly, Composite courses… Customised courses: upon request, ETS is able to build any course, thanks to its instructors proficiency These training courses can be displayed: in Marignane « In Situ »: at your own facility Through new stand-alone training media such as Computer Based Training ( CBT) or Web Based Training (WBT) TRAINING OFFER CBT/WBT software

6. TRAINING OFFER PILOT TECHNICIAN • Type rating • Refresher • Conversion • Familiarization • Flight Engineer course • Composite material • Vendors course • Mechanical assembly • AP hydraulic system • Troubleshooting • OJT • Type rating • Refresher • Conversion • Instrument Flight Rules • Hoist • Sling • Search and rescue • Deck landing • NVG • Technical flight • New avionic course • CRM (Crew Resource Management)

7. RESOURCES • EXPERIENCED INSTRUCTORS • A team of 50 instructors including : • 13 avionics • 18 mechanics • 9 ground pilots • 10 flight pilots • Strong helicopter background and individual expertise

8. RESOURCES • FACILITIES • 29 classrooms with computer access • 2000 m2 area dedicated to practical training • Reception lounge • Campus restaurant for trainees

9. RESOURCES • TRAINING MEANS • Eurocopter training manuals • The latest multimedia tools • Full scale functional mock-ups : AS332 L1-L2 / EC155 / AS365 N2-N3 / AS350 / EC120

10. INFORMATION / SECURITY • BADGE A badge will be provided on arrival. It should be displayed at all times during your visit to ETS. • PERSONAL BELONGINGS For any computer equipment brought on the site a clearance pass is needed. The use of photographic and recording equipment is strictly forbidden. • PRIVATE VEHICLES Private vehicles are admitted in the training centre with a specific pass. (Kindly inquired to the logistic team). Dedicated car park. • MOVEMENTS IN AND AROUND THE ETS PREMISES Except at the training centre and the campus restaurant, you should be accompanied at all times by an ETS staff member for any move inside the factory.

11. CUSTOMERS’ ASSISTANCE A customers’ team istotally devoted to the trainees! They will help you before, during, and after your visit regarding: • Accomodation in Aix en Provence • Car rental • Week end assistance • Change • Medical issue… • Do not hesitate to contact them ! A commercial team : • Contract managers: training contract request • Sales managers: commercial request • Contact: commerce.ETS@eurocopter.com Contract managers Sales managers

12. HOTEL BOOKINGS L’Atrium d’Anaïte *** Car park (6€), town centre, air-conditionning, 2 cleanings a week, laundry, satellite LCD TV, Internet, Bus All above-mentionned prices are public prices, ETS will offer you a negotiated price. Next Contact

13. HOTEL BOOKINGS Citadine Jas de Bouffan ** 3km from Aix en Pce centre, no air-conditionning, satellite TV, Internet access, Swimming-Pool, free car park, Bus All above-mentionned prices are public prices, ETS will offer you a negotiated price. Next Contact

14. HOTEL BOOKINGS Citea ** 1km from Aix en Provence centre, air-conditionning, satellite TV, Internet access, free Car Park, Bus, 1 cleaning a week All above-mentionned prices are public prices, ETS will offer you a negotiated price. Next Contact

15. HOTEL BOOKINGS Résidhome ** Aix en Provence centre, no air-conditionning, TV, Internet / Wifi, Car Park All above-mentionned prices are public prices, ETS will offer you a negotiated price. Next Contact

16. HOTEL BOOKINGS Pierre et Vacances ** 5 minutes from Aix en Provence centre, no air-conditionning, TV, Internet access, Car Park (6€), 1 cleaning per week, laundry access All above-mentionned prices are public prices, ETS will offer you a negotiated price. Back Contact

17. CAR RENTAL Europcar SIXT For any other car class, please contact customers’ assistance. Back Contact

18. CUSTOMER’S TEAM Our ‘Welcome Staff’ will guide you and help you during your visit. Please contact our customer’s team manager on any request (accomodation, car rental…): Pierre PIEVE @mail: pierre.pieve@eurocopter.com tel: +33 4 42 85 68 75 cell: +33 6 61 88 56 93 fax: +33 4 42 85 91 32 Back to the list of services