Working Group 2: Next Generation Alerting

1. Working Group 2:Next Generation Alerting March 6, 2013 Co-Chairs: Damon Penn, Assistant Administrator, National Continuity Programs, DHS-FEMA Scott Tollefsen, Co-Founder, Critical Alert Systems, LLC Communications Security, Reliability and Interoperability Council CSR C

2. WG-2: Next Generation Alerting • Description:  The Working Group shall explore all aspects of next generation alerting and develop recommendations for CSRIC’s consideration regarding actions the Federal Communications Commission (FCC) should take to promote deployment of next generation alerting systems. The Working Group shall review alerting architectures, such as those used for the Integrated Public Alert and Warning System (IPAWS), the Personal Localized Alerting Network (PLAN), and the distributed architecture presented by the Internet Engineering Task Force (IETF) Authority to the Citizen Alert (ATOCA) Working Group. The Working Group shall consider the manner in which these architectures, and any others under development, may interoperate and interconnect to assure effective delivery of alerts. In addition, the Working Group shall examine different communications distribution platforms, (e.g., Internet, Satellite, Digital Television (DTV) Datacast, etc.) for alert delivery and discuss how the various architectures exploit these distribution platforms. The Working Group shall also explore what alert delivery media (e.g., video, audio, text, graphics, etc.) can be used for the most effective delivery of next generation alerts and develop recommendations regarding how the receiving platforms (e.g., mobile phone and other wireless devices, broadcast, cable, satellite, laptops, tablets etc.) may best present the transmitted alerts to users. • In addition, the Working Group shall develop recommendations regarding the technical and operational criteria under which next generation alerting participants can utilize the Internet and other broadband-based architectures. The operational criteria shall include the relationships among different entities, including, local, tribal, state and federal governments in generating and distributing alerts. The technical requirements shall include consideration of the Common Alerting Protocol and any other protocols for generating, formatting, and distributing alerts, as well as any security requirements (including any trust models) to mitigate potential threats and attacks on the alerting systems. • Finally, the Working Group will explore and develop recommendations regarding the role of social media in next generation alerting systems, including how governments may integrate social media into their own alerting systems. CSRIC presentation - March 6, 2013 Communications Security, Reliability and Interoperability Council CSR C

3. WG-2: Next Generation Alerting Summary of Assignment 1. Explore all aspects of next generation alerting; and • Develop recommendations for CSRIC’s consideration regarding actions the FCC should take to promote development of next generation alerting systems: A. How alerting architectures may interoperate B. How architectures may exploit different platforms C. How various forms of delivery media may be used D. How receiving platforms may best present alerts E. Technical and operational criteria F. Role of social media in next generation alerting CSRIC presentation - March 6, 2013 Communications Security, Reliability and Interoperability Council CSR C

4. WG-2: Next Generation Alerting Relevant constituencies Government and NGO alerting systems operators: DHS/FEMA for EAS and CMAS (PLAN, WEA), state/local systems, commercial developers Distribution platforms: wireless broadband providers, cable operators, satellite direct-to-user operators, Internet service providers Receiving devices: manufacturers and applications developers for smart phones, mobile phones, other handheld devices, enterprise computer systems, personal computers, televisions, radios Content providers: broadcast, cable, satellite, and Internet programmers, social networking services, Internet-based news, commercial, and entertainment services Access and functional needs interests: research and advocacy organizations CSRIC presentation - March 6, 2013

5. WG-2: Next Generation Alerting 42 Participating Organizations (Members and Info Sources) Access Partnership - Alliance for Telecommunications Industry Solutions - AT&T – Cassidian Communications - CBS - CenturyLink - Comcast - Communications Laboratories - Convergence Services - Critical Alert Systems - Department of Homeland Security units - DirecTV - Elerts - Facebook - Federal Reserve System - Federal Emergency Management Agency - Gallaudet University - Global Security Systems - Google - Gulf States Regional Center for Public Safety Innovations - Hispanic Information & Telecommunications Network - Interop Technologies - Intrado - Iridium Satellite - MobiLaps - Monroe Electronics - Motorola Mobility - National Association of Broadcasters - National Cable & Telecommunications Association - Neustar - NOAA National Weather Service - Rehabilitation Engineering Research Center on Telecommunications Access - Sprint - Telecommunications Systems - T-Mobile USA - Time Warner Cable - Twitter - Verizon - Yahoo CSRIC presentation - March 6, 2013

6. WG-2: Next Generation Alerting Process Efforts of three Committees: (1) Architectures and Platforms, (2) Technical and Operational Criteria, and (3) Social Media Alerting. Primary areas of activity: • Reviewed legislative and regulatory framework • Examined needs and reactions of users of alerts and warnings • Developed “alert activity chain” to assist analysis • Identified areas for added work by standards bodies • Explored growing uses of social media in providing alerts CSRIC presentation - March 6, 2013

7. WG-2: Next Generation Alerting Summary of Recommendations Protect and strengthen the Common Alerting Protocol (CAP) to ensure that all participants in the alerting process can communicate efficiently as system capabilities evolve. Provide for funding to support the implementation and sustaining of alerting system architecture. Develop processes and support the use of standards to govern practices in implementing CAP. CSRIC presentation - March 6, 2013

8. WG-2: Next Generation Alerting Summary of Recommendations (cont’d) Support the development of devices for alert recipients with improved capacities for disseminating relevant, geographically targeted information. Encourage the creation of strategic plans for identifying and streamlining the deployment of new and improved alert dissemination technologies. Promote research and development for technologies that will convey alert information effectively for individual groups within the access and functional needs communities. CSRIC presentation - March 6, 2013

9. WG-2: Next Generation Alerting Summary of Recommendations (cont’d) Arrange for standardized training for emergency managers on using social media for alerting, for producing a strategic vision for creating tools that support use of social media for alerting, and for developing programs to ensure the efficacy of using social media for alerting. Support creation of industry bodies (i) to provide guidance for a future version of the Commercial Mobile Alert System, taking into account the wide use of smart phones and migration to 4G networks, and (ii) to develop standards for deployment of broadband alerting. CSRIC presentation - March 6, 2013

10. WG-2: Next Generation Alerting Summary of Recommendations (cont’d) Ensure that deployment of next-generation alerting capabilities does not exclude continued provision of alert information via existing technologies that continue to be available, so as not to preclude users of legacy technologies from receiving alerts, and incorporate those technologies into next-generation alert delivery methods as much as possible. Prioritize communication and coordination (i) with other government agencies and NGOs that are examining next-generation alerting issues, protocols, and technology, and (ii) with private enterprises that are developing the means of providing next-generation alerting resources and capabilities. CSRIC presentation - March 6, 2013

11. WG-2: Next Generation Alerting Members Mike Adams – Cassidian Communications Wayne Ballantyne – Motorola Mobility Donna Bethea-Murphy – Iridium Satellite LLC Ron Boyer – Boyer Broadband AnnMarie Cederberg – CenturyLink Ed Czarnecki – Monroe Electronics / Digital Alert Systems Brian Daly – AT&T John Davis – Sprint Tim Dunn – T-Mobile Mike Gerber – NOAA National Weather Service Denis Gusty – DHS Science & Technology Directorate Jorge Guzman – DirecTV Antwane Johnson – DHS FEMA Hisham Kassab – MobiLaps LLC Christine Kim – WG-2 Support John Kopec – Sprint John Lawson – Convergence Services, Inc. Kathryn Martin – Access Partnership

12. WG-2: Next Generation Alerting Members (cont’d) Christian Militeau – Intrado, Inc. Peter Musgrove – AT&T Mike Nawrocki – Verizon Wayne Pacine – Board of Governors, Federal Reserve System Jerry Parkins – Comcast Cable Bipin Patel – Interop Technologies Damon Penn – DHS FEMA Brian Rosen – Neustar Harold Salters – Alliance for Telecommunications Industry Solutions Andy Scott – National Cable & Telecommunications Association Matthew Straeb – Global Security Systems, LLC Mark Titus – Telecommunications Systems, Inc. Scott Tollefsen – Critical Alert Systems, LLC Crystal Turner – WG-2 support Christian Vogler – Gallaudet University Larry Walke – National Association of Broadcasters Wade Witmer - FEMA CSRIC presentation - March 6, 2013