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Chapter 2 Personality & Values. Individuals & Personality. Personality: Sum total of ways people react and interact with others (set of psychological traits that make each person different). Ques. 1: What are its dimensions? Ques. 2: How is it measured?
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Individuals & Personality Personality:Sum total of ways people react and interact with others (set of psychological traits that make each person different). • Ques. 1: What are its dimensions? • Ques. 2: How is it measured? • Ques. 3: What is its value for management and business applications?
Ques. 1: What Are Its Dimensions? Answer 1: The “Big Five” • Most scientifically established and empirically tested framework of personality in the world • Individuals vary across five dimensions: • Emotional stability • Extraversion • Openness to experience • Agreeableness • Conscientiousness
Ques. 1: What Are Its Dimensions (cont.)? Answer 2: The MBTI • Most popular and widely used in the world • Individuals are classified as: • Extroverted or Introverted (E or I): • Outgoing, sociable, and assertive, vs. quiet, “shy,” and draw energy and strength from within • Sensing or Intuitive (S or N): • Practical and prefer focusing on details vs. relying on unconscious (intuitive) processes and look at the big picture • Thinking or Feeling (T or F): • Use reason and logic to handle problems vs. rely on their personal values and emotions • Judging or Perceiving (J or P): • Like their world to be ordered, structured and controlled vs. flexible and spontaneous
Ques. 1: What Are Its Dimensions (cont.)? Answer 3: Some additional misc. facets: • Core Self Evaluation:Degree of one’s self liking or disliking. • Self-Monitoring:Sensitivity to situational cues and the capacity to modify or adapt one’s behavior as appropriate. • Locus of Control:Propensity to actively take initiative, and to identify and pursue (even create) new opportunities. • Risk Propensity:Willingness and comfort in taking chances. • Machiavellianism:Tendency to manipulate and maintain emotional distance to achieve one’s aims. • Type A/B Personality:Type A is aggressive, impatient and incessantly struggling to achieve more (while B is opposite).
Ques. 2: How Is Personality Measured? Answer: Typical methods for measuring: • Self-report inventories (most common): • NEO PI-R • CPI • MBTI • many others.... • Clinical evaluations: • MMPI • Projective tests: • TAT (similar to “ink blots”)
Ques. 3: Business and Mgmt. Applications The more typical business applications: • Employee development and coaching • Making hiring decisions: • What personality facets should be used? • What job performance criteria? • Interaction with job and contextual elements? • job requirements • organization’s culture • situation cues (“strong” vs. “weak” situations) • What is “predictive success” of using personality?
Individuals and Values • Values defined as: • Stable, long-lasting beliefs and preferences about what is worthwhile and desirable • A mode of conduct or end state that is personally or socially desirable (what is right or good). • Values can be classified (e.g., Rokeach) • Values vary by cohort groups • Values vary by cultural identity • Knowledge about personality and values can help improve an employee’s “fit”
Personality-Job Fit:Holland’s Hexagon • Vocational Preference Inventory Questionnaire • Job satisfaction and turnover depend on congruency between personality and task • Fields adjacent are similar • Field opposite are dissimilar
Person-Organization Fit It appears more important that employees’ personalities fit with the organization’s culture than with the specific characteristics of a given job. A good fit helps predict job satisfaction, organizational commitment and turnover.
From the Rokeach Values Survey Source: M. Rokeach, The Nature of Human Values (New York: The Free Press, 1973).
From the Rokeach Values Survey Source: M. Rokeach, The Nature of Human Values (New York: The Free Press, 1973).
Dominant Work Values by Cohort Groups Source: Based on W. C. Frederick and J. Weber, “The Values of Corporate Managers and Their Critics: An Empirical Description and Normative Implications,” in W. C. Frederick and L. E. Preston (eds.) Business Ethics: Research Issues and Empirical Studies (Greenwich, CT: JAI Press, 1990), pp. 123–44.
Rules, Laws Stories of Heroes Language, Food Physical Structures Rituals/Ceremonies Norms Beliefs Values Assumptions National Culture and Values Artifacts of Culture Core of Culture
Hofstede’s Frameworkfor Assessing Cultures • Power distance • Individualism vs. collectivism • Achievement vs. nurturing • Uncertainty avoidance • Long-term vs. short-term orientation
Assertiveness Future Orientation Gender Differentiation Uncertainty Avoidance Power Distance Individualism/Collectivism In-Group Collectivism Performance Orientation Humane Orientation “GLOBE” Studies Frameworkfor Assessing Cultures
Importance of Values • Help us make sense of attitudes, motivation, and behaviors. • Influence our perceptions of the world. • Give us answers about right and wrong (and thus have implications for business ethics) • Values, by definition, mean some behaviors or outcomes are more preferredthan others.