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Chapter 5

Chapter 5. Tourist Markets, Facilities, Services, and Infrastructure. What to do. Tourist Market Survey Survey of Tourist Facilities and Services Survey of Transportation and Other Infrastructure. Tourist Market Survey. Tourist Arrivals and Characteristics Cruise Ship Tourists

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Chapter 5

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  1. Chapter 5 Tourist Markets, Facilities, Services, and Infrastructure

  2. What to do • Tourist Market Survey • Survey of Tourist Facilities and Services • Survey of Transportation and Other Infrastructure

  3. Tourist Market Survey • Tourist Arrivals and Characteristics • Cruise Ship Tourists • Tour Operators

  4. Tourist Arrivals and Characteristics • Place of Origin • Purpose of Visit • Length of Stay • Age, Sex and Number of Family Members • Type of Employment and Level of Income • Where Traveled and Stayed • Number of Times Visited • Individual or Group Travel • Expenditure Patterns • Visitor Attitudes and Satisfaction Levels

  5. Cruise Ship Tourists • Stay on Board • Excursion on Land (less than 24 hr) • Spending More Than One Night?

  6. Tour Operators • Familiarity with Problems in Handling Tourists • Have Own Perception of Destination Area • Personal Interviews with Operators

  7. General Travel Pattern and Tourism Trends • National Tourism Planning - Outbound tourism pattern - Travel pattern within country - Emerging new markets - Improved infrastructure

  8. Survey of Tourist Facilities and Services • Accommodation • Tour and Travel Operations • Eating and Drinking Establishments • Tourist Information • Shopping and Personal Services • Money Exchange and Other Financial Services • Medical Facilities and Services • Public Safety • Postal Services • Entry and Exit Facilitation • Other Facilities and Services

  9. Accommodation • City / Downtown Hotels • Convention Hotels • Airport Hotels • Hotels oriented to major railway / bus stations • Resort Hotels • Guest Houses / Bed and Breakfast • Pensions (France) • Youth Hostels • Ashrams • Campgrounds • Caravan Parks • Floating Accommodations

  10. Survey of Transportation and Other Infrastructure • Importance of Infrastructure • Transportation Facilities and Services • Water Supply • Electric Power • Sewage Disposal • Solid Waste Disposal • Telecommunications • Drainage • Employee Housing and Community Services

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