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Using Data in Quality Management

Using Data in Quality Management. Identifying Trends and Patterns. What are some simple ways to identify trends? Six consecutive data points trending in one direction Obvious clumping Repeating patterns (e.g., seasonal variation). Data Review Activity. Using the data packets provided

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Using Data in Quality Management

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  1. Using Data in Quality Management

  2. Identifying Trends and Patterns What are some simple ways to identify trends? • Six consecutive data points trending in one direction • Obvious clumping • Repeating patterns (e.g., seasonal variation)

  3. Data Review Activity • Using the data packets provided • Identify trends or areas that indicate further study is necessary. • What kind of questions would you ask to better understand the issues? • Where else do you look to confirm? • Possible explanations?

  4. References and Resources • National Quality Center, Quality Academy http://www.nationalqualitycenter.org/QualityAcademy/ • Texas Department of State Health Services, AA Review Tool http://www.dshs.state.tx.us/hivstd/fieldops/EvalTools.shtm • Institute of Medicine, Crossing the Quality Chasm: The IOM Health Care Quality Initiative, http://www.iom.edu/CMS/8089.aspx

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