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Profitable Donor Retention Increasing Average Gift Not Profitable Amassing More Donors. A real World Example. DIGGING IN. IMPACT OF RETENTION VS AQUISITION. National RETENTION DATA FROM FEP. OVERALL RETENTION 39% NEW DONOR RETENTION 22.9% REPEAT DONOR RETENTION 60.8%
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ProfitableDonor RetentionIncreasing Average GiftNot ProfitableAmassing More Donors
National RETENTION DATA FROM FEP • OVERALL RETENTION 39% • NEW DONOR RETENTION 22.9% • REPEAT DONOR RETENTION 60.8% • More than SIX out of every TEN donors from last year will NOT donate this year!
Nonprofit communications trends 2014 study Donor Retention is a top goal: Dev. Dir. 64% vs. E.D. 34%