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Groups and Teams: Strategies for Decision Making and Problem Solving. Chapter 10. Groups . Group Quality circles Self-directed teams Group goals, structure and Climate Goals Structure Patterns of communication Norms Climate Brainstorming Killer looks & phrases.
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Groups and Teams: Strategies for Decision Making and Problem Solving Chapter 10
Groups • Group • Quality circles • Self-directed teams • Group goals, structure and Climate • Goals • Structure • Patterns of communication • Norms • Climate • Brainstorming • Killer looks & phrases
Characteristics of Effective Groups • Page 249 summarizes Douglas McGregor’s 11 characteristics of an effective group. Take notes on these to summarize each.
Roles of Group Members • Group role-classification model • Benne and Sheats • Two basic objectives • Complete the task • Build relationships • Three Categories • Task-Oriented Roles • Maintenance-Oriented Roles • Self-serving Roles
Group Member Relationships • Goal Structure • Cooperative • Competitive • Supportiveness versus Defensiveness
Dewey: Reflective-thinking framework • Six basic components • Success within the framework • Suspend judgment • Be open to all ideas • Completely discuss all ideas before setting opinion • Stay open-minded to the input of others
Group project • Where is the love