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Staffing the Cloud

Staffing the Cloud. An intimate look at the merging of Managed Service Providers and Cloud Service Providers. Agenda. Lay of the Land: 10,000 Foot View of the Cloud, Managed Service Provider, Hosting industry. Where is the money flowing?

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Staffing the Cloud

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  1. Staffing the Cloud An intimate look at the merging of Managed Service Providers and Cloud Service Providers.

  2. Agenda • Lay of the Land: 10,000 Foot View of the Cloud, Managed Service Provider, Hosting industry. • Where is the money flowing? • How to position your career or company to leverage the emerging Cloud Services and Managed Services.

  3. Lay of the Land: Driving forces to the Cloud • Economic • Mainstream • Automation (operational capabilities, MSP to CSP) • TCO yields “big company” approach • Staffing takeaways: MSP investing in IT, Operational, Hip, Processed, MSPs transitioning to CSP make more money.

  4. Where is the Money Flowing? • MSPs want to grow into CSPs • Replacement of on-site premise support. • SLAs but Input vs. Output still the same • Build home-grown cloud or partner up! • CSPs want more MSP clients • IaaS and SaaS Making Money • Private Cloud (out-of-box, rapid deployment) • VDI, Windwos (death of SBS), Exchange, VoIP • Staffing takeaways: good indication of market conditions, Cloud Architects,

  5. Translate into Jobs • Cloud Architect – to form business solutions around Cloud Strategy • NOC Engineers & System Engineers – wrench turners • VMware Engineers – identify obstacles and solutions • Helpdesk • Field Engineers

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