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1. Accelerating Business Analysis • Interview Process • www.powernoodle.com

2. This Powernoodle Solution was developed with the help of Powernoodle Expert: Larry Simon Connect with Larry on LinkedIn: http://ca.linkedin.com/pub/larry-simon/0/147/26 Larry Simon and his company the Inflection Group provide business analysis, IT management advisory, e-business and enterprise architecture services to a broad range of companies, public sector organizations and early stage businesses. Before founding the Inflection Group, Larry was a senior partner at Ernst & Young Canada Consulting where he had national responsibility for E&Y’s facilitation and solution delivery centres. While at E&Y he also served as the firm’s Chief Methodologist and Chief Information Officer. He was also previously the Head Judge of the Canadian Information Productivity Awards and on the faculty of the University of Toronto Rotman School of Management. He has over 2,000 classroom hours of experience teaching IT strategy, business analysis, project management, TOGAF and IASA Foundation courses. He is currently on the Ontario Board of CIPS (Canada’s association of IT professionals) and is the IT Infrastructure and Cloud Computing research lead for IT Market Dynamics.

3. Powernoodle is an Accelerator for Business Analysis. Powernoodle sessions help you bridge the gulf between business people’s understanding of their business and the specialist knowledge of IT people. Using Powernoodle, groups quickly and respectfully make decisions that everyone understands, supports and is willing to implement.

4. Incorporating Powernoodle This guide will provide you with clear guidance on how to organize and facilitate a user interview process using Powernoodle. You will learn how to: • Accelerate involvement by stakeholders. • Produce better, more valuable outcomes by including more stakeholders and building consensus as you go.

5. Intuitive Design and Familiar Process You can customize every Powernoodle session to generate the outcome you need.

6. Using this Guide: Looking for more detailed directions? Watch the Organizer Training Series videos www.powernoodle.com A Powernoodle session has an Organizer and any number of Participants. This guide is designed for an Organizer and discusses some features of Powernoodle that are available only to the Organizer. This guide also contains information about the role of Participants in a Powernoodle session.

7. It Starts with the Right Question. Using Powernoodle to collect information from your interview group will provide you with richer, more useful outcomes in a comprehensive report. You will be able to involve more people at key points in the process, regardless of their geographic location. You will benefit from feedback that is: • Convenient • Candid • Confidential • More Diverse • Efficient : .

8. The Powernoodle Organizer’s Job • The Organizer creates the session, invites Participants, and leads the group through the Powernoodle steps: Brainstorm, Categorize, Combine, Vote, Rate, Prioritize, and Action Plan. • Depending on the session’s purpose, the Organizer is able to customize the Powernoodle as needed. • Every Powernoodle creates a Powernoodle Report, a complete record of the viewpoints expressed in a downloadable Excel spreadsheet.

9. Interview Group Process Invite everyone involved in the project to identify the key users who should be asked for their input. Narrow the list through Voting if necessary. This becomes your interview group. Create four Powernoodle Questions. Invite your interview group Participants to input their answers in the Brainstorm step. Work through each question concurrently. Finish the Brainstorm step in each, then move to the Rating step. Ask your Participants to Rate each idea in importance on a scale from 0=disagree to 10= strongly agree.

10. Questions for Interview Group • Which aspects of the current system do you like? • What issues does the current system pose? • Which other departments do you work most closely with? • What are the big time-wasters with the way things are done currently? Add a comment to each on how much time per week you spend on it. Download the Powernoodle Report.

11. Powernoodle Illustration Role of Questions Powernoodle is question-centric Value of outcome is driven by how the question is worded Ways to Filter Ideas Voting Single Criteria Rating (one rating scale) Multi-Criteria Rating(weighted scales) Prioritize Rating: Everyone rates each show based on 3 weighed criteria Question: What is your Favourite TV show from the following list. Participants enter a sticky note for each TV show in your list. IDEA: 1 IDEA: 5 IDEA: 6 IDEA: 2 IDEA: 4 IDEA: 3 Modern Family Big Bang Theory Two and a Half Men (Sheen) Two and a Half Men (Kuchar) The Office(with Carrell) The Office(w/o Carrell) INITERNAL DRAFT V4

12. Saving time with the Powernoodle Report. • The Report is created automatically after your session ends, saving hours of transcription and interpretation. • It is available in Excel spreadsheet format for you and your participants. • It captures every discussion thread for future reference and action.

13. Powernoodle Help and Support For detailed examples and directions, you can: • Watch the Powernoodle Organizer Training Series videos. • Log in and visit the Help section. • Contact us at support@powernoodle.com. • Join the Powernoodle user groups online.

14. Website: http://www.inflectiongroup.com Twitter: http://www.twitter.com/LarryASimon Join Larry in the Powernoodle Group on LinkedIn.com www.powernoodle.com To purchase a Powernoodle plan, please visit our website. 14

15. Powernoodle Template: Accelerating Business Analysis Interview Process by Larry Simon and PowernoodleInc is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License. Based on a work at http://www.inflectiongroup,comand www.powernoodle.com.