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Introduction to Champion Chat Welcome!!!!

Introduction to Champion Chat Welcome!!!!. The Magic Begins…. Introductions Participation The Champions Review That was then, this is now……….. Magical Moments…….. We want your input and ideas – Where do we go from here….. Everyone has a Voice!. Back in Time….. (Name that Flick!!!).

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Introduction to Champion Chat Welcome!!!!

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  1. Introduction to Champion ChatWelcome!!!! The Magic Begins…. • Introductions • Participation • The Champions Review • That was then, this is now……….. • Magical Moments…….. • We want your input and ideas – • Where do we go from here….. • Everyone has a Voice!

  2. Back in Time…..(Name that Flick!!!)

  3. And the answer is …… • Steamboat Willie

  4. Remember Champions…

  5. 2001 Champion ProgramObjectives • Over time to better differentiate DPC Champion Distributors from your competition • Raise skill sets where needed within your organization • Deliver value to customers • Raising the Bar!

  6. WHY CHANGE???? • No Correlations with Champions Investments and Growth

  7. BIP Return On Investment – W/Champions

  8. WHY CHANGE???? Inconsistency of Inventory Levels

  9. Remember Champions Based Exclusively on Loyalty & Annual Purchases

  10. WHY CHANGE???? • Champion Dollar Investment Debates • Faster Market Place Actions

  11. 2004 – 2005 The Beginning of Empowerment • Pilot Program co-developed with Champion Distributors • Single Line and Multi-Line Distributors

  12. Empowerment Expansion - 2006Begin our Journey to the Oasis

  13. Vision - Journey to the Oasis • Fuel the growth of our best performing Distributors • Empower our best entrepreneurs (Distributors) • Reward top performers • Fundamentally change the behavior of our Distribution network • Capture #1 or #2 Market Position in Top 100 MSA’s

  14. 2006 – Improvement Actions • Rewarding Distributors for performance, not just buying patterns • Now we are showing a correlation between market spend and growth..

  15. Fuel the growth of our EmpowermentDistribution Network

  16. 2006 – Improvement ActionsBased on your feedback • The Balanced Scorecard approach to evaluating Distributor performance • Reward Distributors with a 50% credit back each month on their total Yada fees • Distributors assume 100% responsibility for the maintenance of all mixing and color computer equipment • Debit Card for Empowerment Dollars

  17. You Lead…Magic Follows Your initiative to be an industry leader……by taking ownership of the customer experience has led us where we are today.

  18. Enchanting Knowledge……Empowerment Program 2010Current State Upgrades & Benefits (Name that Duck!) Ludwig Von Drake

  19. Current Status Empowerment Program 2010 • DPC New Gain Investment above Empowerment Dollars • Threshold Credit by Brand for Equipment up to: • $13,400 -DuPont • $10,200 -Spies Hecker • $10,200 -Standox • Rebate relief assistance – Based on Historical Rebates

  20. Current Status Empowerment Program 2010 • Discounted Equipment pricing • ColorNet Support Fee Assistance • 50% YADA Fee Credit • 1% Credit for 99% Loyalty • Empowerment X-Pert Assistance Program • Discount pricing ($125/$89)

  21. Current Status Empowerment Program 2010 • Profitnet / Software savings • $4995 Software N/C • Shop amortization program • $100,000 minimal for 60 months amortized • 2% Minimum Empowerment Funding

  22. Current Status Empowerment Program 2010 • Monthly electronic deposits into Distributors accounts • New Net Promoter Score (NPS) vs SLO’s • Special assistance for acquisitions

  23. Champions Re-Mix • YouTube - Champions Remix

  24. Where do we go from here……G2 Empowerment Recommendations • What is your vision of the next generation of empowerment ?

  25. Open Discussion

  26. Thank You • Thank You!!!! • We appreciate your dedication and inputs to continuous improvement of the Empowerment Program

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