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Implementing a Cognos Solution: SQA, IBM & Barrachd Steve Borley Head of Marketing, SQA January 2012. Context – who we are Where we were What we did What we’ve delivered. Outline. SQA is the national awarding and accreditation body for qualifications in Scotland
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Implementing a Cognos Solution: SQA, IBM & BarrachdSteve BorleyHead of Marketing, SQAJanuary 2012
Context – who we are Where we were What we did What we’ve delivered Outline
SQA is the national awarding and accreditation body for qualifications in Scotland We certificate almost 1 million qualifications per year – in Scotland, the rest of the UK and across the globe We ensure Scotland has access to the skills and knowledge it needs to be successful Who we are
Plethora of systems, created at different times for different purposes Very little interconnection between the systems – or between the people that used them Sub-optimal use of data in both day-to-day and strategic decision-making How things were
Summer 2010: engaged Barrachd to carry out feasibility study: do we need a BI solution?* Q4 2010: procurement process……. January 2011: project inception. We started with a blank sheet No technology No in house knowledge No end user buy-in * Yes! What we did - 1
Plotted a path through the business to deliver different business benefits: Efficiency gains to generate income New ways of working Make life easier for senior management Surface ‘hidden’ key information We began to develop the skills of our people What we did - 2
“……proven invaluable, what used to take us hours is now available at the touch of a button” - Business Development Consultant Team Leader “……the reduction in pressure to create and produce new reporting solutions has released our resources to work on other things” - IT Technical Project Manager What we have delivered - 1
“……really changed the way we work. We can support more centres more quickly – and more effectively” - Quality Assurance Manager “Can it tell who is offering a specific qualification?” - Director “ Wow!” - Director, 30 seconds later What we have delivered - 2