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Quality Assurance Iniciatives at Spanish Universities: The Alicante University Experience

Strategic Planning and Quality. Quality Assurance Iniciatives at Spanish Universities: The Alicante University Experience. MAPB: 07 July 2010. Carolina Madeleine Quality Assurance Project Manager. Strategic Planning and Quality. Table of contents. 1. QA in the Spanish HE system

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Quality Assurance Iniciatives at Spanish Universities: The Alicante University Experience

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  1. Strategic Planning and Quality Quality Assurance Iniciatives at Spanish Universities: The Alicante University Experience MAPB: 07 July 2010 Carolina Madeleine Quality Assurance Project Manager

  2. Strategic Planning and Quality Table of contents 1. QA in the Spanish HE system 2. New assessment models 3. Trends in QA: verification and accreditation 4. QA at University of Alicante

  3. Strategic Planning and Quality Spanish Higher Education System Universities 73 universities all over Spain (50 public – 23 private) Public universities – 1.326.734 Private universities – 134.743 Total number of students enrolled 1.461.477

  4. Strategic Planning and Quality • 2002 • ANECA was set up as a non-profit making public trust on 19 July, by the Ministry of Education and Science. • Mandatory accreditation were not developed and QA in Spain were mainly based in the University Quality Plan which since 2002 into the responsibilities of ANECA and the regional agencies

  5. Strategic Planning and Quality 2007 InApril 2007the Spanish University Act has been was modified • QA is highlighted • ANECA is ratified as the Spanish National Accreditation and Evaluation Agency • The basis for EHEA development are established • The frame for a full development of the European Standards and Guidelines is set up

  6. Strategic Planning and Quality ANECA REGIONAL AGENCIES The evaluation function as well as the ones leading to certification and accreditation correspond to ANECA and the regional agencies. Regions with regional agencies Regions without regional agencies

  7. Strategic Planning and Quality 2.New assessment models

  8. European Higher Education Area Strategic Planning and Quality 2.1 New programmes for internal QA • Universities are responsible for the quality of their offers • A quality culture must be stimulated inside universities as well as some processes should be developed so that they can show their compromise. • Cooperation of external QA agencies (ANECA and regional ones) DOCENTIA AUDIT

  9. Strategic Planning and Quality MILESTONES of the DOCENTIA and AUDIT programmes • To orientate in the design of the: • Models and procedures for evaluating teaching staff (DOCENTIA) • Internal Quality Assurance Systems (IQAS) at universities (AUDIT) Verification of the design by ANECA and the regional agencies (coordinated). Certification of the Implemented Systems by ANECA and regional agencies (coordinated)

  10. Strategic Planning and Quality DOCENTIA Goals • Providing a frame of reference, a model and procedures for the evaluation of the teaching activity of the universities • Promoting the professional development of the university teachers • Promoting the process of decision making related to evaluation • Contributing to the necessary cultural change in the universities and to promote experience exchanges among institutions to improve the quality of teaching activity

  11. DOCENTIA Criteria • Coherence • With university requirements • With objectives and competences of the study plan • With the university goals • Satisfaction • Students • Academic authorities • Other teachers • Teaching innovation oriented

  12. Strategic Planning and Quality AUDIT European Quality Assurance Criteria and guidelines Quality assurance mechanisms already in place in universities Spanish Science and Education Ministry Guidelines European Experiences AUDIT Programme Internal Quality Assurance Systems (IQAS)

  13. Strategic Planning and Quality AUDIT Goals • Providing orientation for the design of Internal Quality Assurance Systems in higher education schools and faculties • Verification of the Quality Assurance Systems design in university education • Certification of implemented systems

  14. Strategic Planning and Quality AUDIT Guidelines • Quality policy and objectives • Design of educational offer • Development of the studies and other actions addressed to the students • Faculty and support staff • Material resources and services • Educational outcomes • Public information

  15. Strategic Planning and Quality 3.Trends in QA verification and accreditation

  16. Strategic Planning and Quality New Spanish Legislation • Modification of theSpanishUniversitiesAct (April 2007) • New proposalonprogrammesorganization • Verification or ex-ante accreditation since 2008 • Accreditation every six years • Quality assurance has been included as one of the criteria to be fulfil in the future verification and accreditation of new university degrees

  17. ACREDITATION VERIFICATION Implementation ACADEMIC ASPECTS Guidelines 1-8 EVALUATION ACCOUNTA-BILITY Guidelines 1-9 QUALITY ASSURANCE ASPECTS Guideline 9 INTERNAL MONITORING UNIVERSITY Guideline 6 DOCENTIA TRAINING ACREDITA VERIFICA AUDIT Strategic Planning and Quality • Context: new legal framework • New organization of studies

  18. Strategic Planning and Quality VERIFICATION UNIVERSITIES Application for official degree programmes Evaluation Report to the University Council • New Royal Decree • Evaluation process Procedure Expert panel

  19. Strategic Planning and Quality 4.QA at the University of Alicante

  20. Strategic Planning and Quality The statute of UA, approved by the Claustro Estatuto, Art 108.3 states that, “The University will ensure the quality of education provided and its relevance to the needs of society, as well as ensure the teaching activities of its faculty” The UA, under its Strategic Planning, has as its objectives the commitment to continuous improvement and enhancement of quality and assessment in all areas (teaching, research and management); as well as the overall operation of the institution. All this according to the criteria, directives and methodologies developed amongst others by the ENQA and the ANECA, in order to guarantee the quality of its teaching provided in the EEES. The University must make available a Strategic Management System that will enable it to achieve its Quality objectives.

  21. Strategic Planning and Quality Office of Vice President for Strategic Planification and Quality Competences • Quality Assurance • Strategic Planning • European Harmonization • Permanent teachers training • Secretariat of Strategic Planning • Secretariat of Quality Standards • Quality Assurance Unit • Education Sciences Institute Secretariat

  22. Strategic Planning and Quality Office of Vice President for Strategic Planification and Quality • Design indicators for quality standards • Update databases for quality assessment • Assessment of academic staff • Assessment of services • Improvement actions • Implement the UA strategic plan • Advice in the drafting of the Sectorial Strategic Plans (SP) • Follow up activities for the SP • Collecting of relevant data for the SP • Promote and disseminate the SP to UA centres and departments Secretariat of Quality Standards: Competences Secretariat of Strategic Planning: Competences

  23. Organisation Chart Strategic Planning and Quality • Q. Unit Director • Statistics technician • Quality specialist • Sociologist specialist TECHNICAL QUALITY UNIT ADMINISTRATION 5 managers

  24. ServicesAssessment Strategic Planning and Quality EFQM • Coordination and follow up of the Improvement action plans Follow up and coordination of the assessment process Training of the Members of the AC Services Self-Assessment

  25. The EFQM Excellence Model

  26. Teacher Assessment Planning and integral management of the assessment process Training • Reports • Expedition of individual certificates upon request DOCENCIA

  27. European Higher Education Area Other Services • Planning and execution of questionnaires • Management of the UA information system • Training actions related to implement QA culture within UA

  28. University "Institutions should have a policy and a set of associated procedures for quality assurance and criteria for their programmes and diplomas. Likewise, they should explicitly commit themselves to the development of a culture that recognises the importance of quality and quality assurance in their work. " Centers & Degrees Teaching staff Individual

  29. Internal Quality Assurance Systems AUDIT UNIVERSITY CENTER MUST CARRY OUT MAJOR CHANGES IN ITS MANAGEMENT IN ACCORDANCE WITH THE SYSTEMS OF INTERNAL QUALITY ASSURANCE THESE CHANGES AFFECT ALL THE STAFF OF THE CENTER Verification Titles Evaluation teaching activities Academic Programmes

  30. Thank you for your attention carolina.madeleine@ua.es

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