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PUBVT Loading and Implementation instructions for the Pre-upgrade, Backup Verification Tool

PUBVT Loading and Implementation instructions for the Pre-upgrade, Backup Verification Tool. Topics. Installing the pubvt package on the MSS Using a CD Using the Pre-upgrade Information tool Looking for errors or warnings

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PUBVT Loading and Implementation instructions for the Pre-upgrade, Backup Verification Tool

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  1. PUBVT Loading and Implementation instructions for the Pre-upgrade, Backup Verification Tool

  2. Topics • Installing the pubvt package on the MSS • Using a CD • Using the Pre-upgrade Information tool • Looking for errors or warnings • The first run of this tool should be reviewed by the Avaya Global Services Delivery team 2 to 3 weeks in advance of the upgrade. • Using the Backup Verification Tool • Looking for errors

  3. Go to the Download Center. Once logged in, access Downloads for the Pre-upgrade and Backup Verification Tool. Copy the pubvt.rpm file to a CD. It can not be in any sub folders on that CD. Insert the CD into the DVD drive on the MSS Login the MSS with craft or dadmin From the Main menu- Utilities-Software Management-Software Installation Menu Select CD Using a CD to load the package

  4. Select continue this operation without current backup This install is not service effecting Continue without backup

  5. On this window check the package pubvt Then select Install selected packages Select package pubvt

  6. This install takes about 1 min You should see a successful message After it is installed Select Return to software Management menu from this screen Installation of package

  7. You should be on this screen From the software management menu Select return to main Return to Main

  8. 1st Details on the Pre-Upgrade Information tool. • Here is some of the output of the Pre-Upgrade information tool • The number of DVD to do the upgrade • An estimated total time it will take to do the upgrade • 3 hours fixed time is rack and stack time • The MSS estimate veries by the amount of data stored. • This time estimate includes, stopping the system, doing a backup, Verifying the backup, reloading the system, restoring the system and finishing up admin. • The MAS estimated time is 6~7.5 hours pre MAS depending on the number of MAS’s. • This estimate includes, backup time, changing of hard drive, Changing DVD if need, running Install scripts (MISCM, MMDCT), loading antivirus software, getting window and antivirus updates, finishing up admin and customer testing. • The second trough sixth server might take less time depending on what services are loaded. • The total number of Subscribers • Errors and Warning • Here is a list of what are errors, if we have error do not upgrade • Minor or major alarms • VMD problems • Bad license • More the 2000 subscribers • Need s3500 hardware on the MSS • No MAS back ups • List of warnings • More the 20 dvd’s • MAS backups are old • IP name or address issue • LDAP leading zero issue (refer to slide 14) • All issues should be taken care of before the upgrade.

  9. IP issues the tool is looks for. • private IP address is in the range 10.0.0.0 - 10.255.255.255, 172.16.0.0 - 172.31.255.255 or 192.168.0.0 - 192.168.255.255 • The private and corporate IP address is on the same subnet. • The private name of the mss is mss1 • The corporate name is not mss1.b.c

  10. Under Utilities Or view entire menu New menu choice Pre-Upgrade Information This tool should be used about 2- 3 weeks before the upgrade Then again the day of the upgrade to verify no new errors or alarms This is a picture of Entire Menu

  11. From the main Utility menu select pre-upgrade information Select Start The “Show Last Summary” only shows if the tool has been run once before. Go to Pre-Upgrade Information

  12. You will get output every 15 seconds as the tool is running You can Abort if needed Continue

  13. The tool takes about 5 minutes to finish You are looking for no errors or warnings If you have errors or warnings deal with them before upgrading Pre-upgrade output

  14. To restore the data to a 3.1 system, you must follow PSN 1978U. By applying A5011rf+k as instructed in PSN 1978U the leading zero issue will be corrected. (The text output of the tool does not provide this information.) Restore onto 4.0 or newer MSS will automatically fix leading zero issue Pre-Upgrade: LDAP Leading Zero Warning

  15. 2nd Details on the Back up verification tool • Things that will keep the backup verification tool from running • If you are not logged in as tsc, craft or dadmin • If no DVD is in the Drive • If a Backup is running • If a restore is running • If some one else is running a Backup verification • If you leave the verification page with out using the “Abort” button • “Stop Runaways” Button is if you left the web page or it timed out on you and you need to start over

  16. What is the Backup verification tool looking for • The time the backup was made • What MSS did the Backup come from • The number of DVD’s • If you put in the wrong DVD in during verification, it will let you know. • That the backup is a full backup and that it has • System-Data • Audix-Names • Greetings-and-Messages • That the data is good. It looks for • files that are missing that should be there • extra files that should not be there • The CPIO (copy) file to be good and that they will be able to unpack correctly.

  17. To verify that the backup is a good backup. From the Utilities/ Backup/Restore Menu Select Backup Verification tool Again this tool and the Per-Upgrade tool can only be run with the tsc, craft and dadmin logins Backup Verification tool Menu

  18. In the backup Verification tool menu Select Start Stop Runaways is if the verification appears hung Show Last Summary is if some one has verified a backup before View from Backup Verification Tool

  19. You will get a warning if you are verifying a backup from a different MSS system It is Ok to select “Yes” to Proceed Or “Abort” if you want to stop Here is the output if you are verifying a backup from a different system

  20. Here is the output of a verification that is started Please see the Note: Closing … backups again The “Runaway button” is the key if you leave this page Continue

  21. The output will give you the percentage of the verification that is complete and what file it is verifying Errors will be displayed in the verification log if any are found Continue

  22. You will get an Error box You will select OK on the Netscape Error box Then you must hit the Reload button on the toolbar. This will refresh the output. If you do not reload this page you will never get a refresh every 15 seconds and there for will not know when the verification is finished If the verification takes more then 15 minutes

  23. Again select OK on the Error boxes Then Reload on the web browser toolbar Here is another Error picture you might see

  24. You get a validation box when finished Select OK to view your output. When a verify is done

  25. You are looking for “Backup Verification Succeeded with no Errors” After you are finished you can return to main Then Shutdown system to continue with the upgrade. Here is a good Verification

  26. Missing some Greetings-and-Messages Return to main Redo backup A Bad backup

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