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Learn the art of interviewing to gather valuable data, predict behavior, and build relationships. Explore various types of interviews, from structured clinical to case history, to improve validity and reliability.
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Dr. Neil Schwartz Psych 560 Interviewing Techniques
The Interview as Test • It is a data gathering method to describe and predict a person’s behavior. • It must be purposeful, responsible, and goal directed. • It is reciprocal in nature– both interviewer and interviewee affect the behavior of the other. • It can be conceived as social facilitation to gather qualitative data.
The Interview as Attitude • Effective interviewing skills are based on: • Warmth • Genuineness • Acceptance • Understanding • Openness • Honesty • Fairness
Effective vs. Ineffective Responses • Be centered, mindful & attentive. • Use open-ended questions. • Be flexible. • Avoid judgment or evaluative statements. • Avoid probing statements. • Keep personal attitudes and emotions in check.
Responding for Flow • Transitional Phrases • Verbatim Playback • Paraphrasing and Restatement • Summarizing • Clarification • Empathy and Understanding
Types of Interview: Evaluation • Based on the idea that accurate understanding leads to self-exploration. • It makes use of open-ended questions from which to understand the interviewee. • It makes use of confrontation, but principally in the context of the therapeutic interview.
Types of Interviews: Structured Clinical • They provide a specific set of questions pin a particular order. • They make use of standardized rules for probing responses. • They are used along with specific scoring procedures that are typically norm referenced. • The DSM IV is used with a structured interview.
Types of Interviews: Case History • The purpose of CH interviews are to understand a person’s background. • They may are highly structured. • They are extremely high in reliability. • They yield little to no self-awareness or therapeutic effect.
Interviewing: Validity • Interviews are prone to the Halo Effect. • The tendency to judge traits on the basis of a general impression. • Interview are effected by salient characteristics. • Interviews are effected by cultural biases and misunderstandings. • They should be regarded as yielding tentative hypotheses.
Interviewing: Reliability • The best estimate of interview reliability is based on inter-interviewer reliability. • Structured interviews are significantly more reliability than unstructured ones. • Reliability is enhanced when interviewers are trained to evaluate highly specific dimensions.