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Book Requests and Delivery Book Runners List. What is requestable ?. Requestable General Collection Books Newman Art and Arch Vet Med Browse Books (Popular Reading) Storage Materials. Not Requestable Journals Reference Materials Reserves Electronic Equipment Media
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What is requestable? Requestable • General Collection Books • Newman • Art and Arch • Vet Med • Browse Books (Popular Reading) • Storage Materials Not Requestable • Journals • Reference Materials • Reserves • Electronic Equipment • Media • Special Collections (Archival, ASERL, etc.) • Vet Med Special Collections
Changes in the Advanced System Access and Administration Functions
The Process – For the Staff • Staff go to the locations on the wrappers and pull the materials. • Next, the materials are checked in. • The materials are set on the hold shelves awaiting patron retrieval OR put in the queue for On Campus Delivery.
On Campus Delivery • Departments must fill out agreement forms in advance of any departmental deliveries. • Designation of responsible to sign for delivery. • ILL material also delivered. • Delivery is once a day (early afternoon). • Will deliver media (booking) material for class.
Turn Around Time Via Email – settings give notice at 6:00am the next day regardless of staff retrieval time and check-in. Via Text Messaging – Instantaneous upon retrieval and check-in.
Benefits • Alleviated need for the searching form • Streamlined procedures for allowing missing materials to be ordered through ILL due to pull procedures • Integrated ILL into the on campus delivery process • PATRON SATISFACTION
Challenges • Patron Education – I just hit the ‘request’ button five minutes ago. • Faculty feel students are losing the skill set to retrieve their own material. • Students miss the opportunity to find other treasures in the stacks. • If a hold is placed on materials through this process and another patron pulls the material prior to our retrieval…