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Diagnostic Tool for the Intelligent Test Framework 3.1

Diagnostic Tool for the Intelligent Test Framework 3.1. Agenda. Overview and deployment strategy Features of diagnostic tool Demonstration Feedback. Overview and deployment Strategy. Objective of Tool

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Diagnostic Tool for the Intelligent Test Framework 3.1

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  1. Diagnostic Tool for the Intelligent Test Framework 3.1

  2. Agenda • Overview and deployment strategy • Features of diagnostic tool • Demonstration • Feedback

  3. Overview and deployment Strategy • Objective of Tool • Assess whether target systems (customer purchased ITF server/workstation) are properly configured prior to installation of ITF s/w. • Single troubleshooting/monitoring tools for both customer and Agilent. • Simplify collection of data for customers/field. • Deployment Strategy • Will Not be deployed together with new ITF 3.1+ installation CD in June/July 05. • Beta version downloadable from MTSS FTP site. FTP site address will be sent to participants. • Can be installed on ITF Server, ART/AQT workstations and Agilent tester. Runs only in MS Windows environment (supports windows Server 2000/2003, XP and 2000 with .Net framework) and automatically configured to the ability/function of the system application • Simple installation procedure and automatically install .Net framework when none is detected. • Limitations • No centralized data collection. Diagnostic tools need to be installed on target machine to collect information on the machine and for troubleshooting.

  4. Deployment Strategy • ITF 3.1 Diagnostic Tool can be installed on • ITF Server • Agilent Testers • AQT/ART workstations • Application is server/workstation specific. • No centralized administration at least for the release yet. Local machine configuration required • Installation script will detect server/workstation and configures automatically.

  5. Diagnostic Tool Features What are the Features of this tool?

  6. Data Collection Features • Data collection • Create and automatically generate Profile for customer and equipment. (e.g. Customer contacts, testers deployed, ITF hardware etc) • Collect appropriate and relevant data for in-depth technical analysis by call centre and R&D – bypass strict IT policy on remote access. • Provide snapshot of customer’s system quickly, including license tests, system log file, ITF/Agent log file and many more useful information to assist in troubleshooting.

  7. Troubleshooting Aids and Preventive maintenance Features • Troubleshooting Aids • Quick diagnostic capability to identify network bandwidth, disk storage Utilization, CPU/RAM resource etc • Log file analyzer to quickly pinpoint source of problem on the Tester (ITF not available yet) system • Troubleshooting wizard (will be continuously updated) to guide users on diagnosing and solving common technical problems. • System integrity checks (e.g. Network connection, ITF DB connection, Services etc) • Simple diagnostic reports. • Isolate server, client and tester problems • Preventive maintenance • Simple tools to help user perform preventive maintenance. However, this does not include file archive and backup utilities.

  8. Capacity Planning and Simple to Update Features • Capacity Planning • Provide simple tools for capacity planning (e.g disk space requirement and recommended configuration) • Monitor/track critical resources and warn users by emails, pop up messages if there is any abnormalities detected. • Performs pre-check on Server and client workstations on whether system complies with minimum system requirements • Simple to update • Simple to update with recommendations so that user can self-admin technical problems Generate simple to read HTML diagnostic report

  9. Demonstration and Hands-on session

  10. Next step and feedbacks • Deployment schedule • Downloadable from MTSS FTP website (FTP site: ftp://ftp.agilent.com/pub/mtss/ITF%203.1%20diagnostic%20Tool/(username: mtss, password: akBe2Zs2[) • When prompt to enter a Product, please enter S/N: SG44510100 if you are testing out the software on your machine. For customer system, please use customer’s S/N accordingly • Beta version now Available in June 2005 • Feedback • Requires feedback for enhancements. • Channel for feedback (Siew Kheen: siew-kheen_lee@agilent.com)

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