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High Volume, High Value, High Margin Opal Ethernet

High Volume, High Value, High Margin Opal Ethernet. Lance Spencer. Our network. UK’s largest and most connected Next Generation Network Scale 1,750 broadband enabled exchanges 3 times more than BT 21CN 2 times more than C&W Coverage 80% of UK on MPF and 55% on SMPF

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High Volume, High Value, High Margin Opal Ethernet

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  1. High Volume, High Value, High Margin Opal Ethernet Lance Spencer

  2. Our network UK’s largest and most connected Next Generation Network Scale 1,750 broadband enabled exchanges • 3 times more than BT 21CN • 2 times more than C&W Coverage • 80% of UK on MPF and 55% on SMPF • Access to 2.1 million businesses • Increasing to 2,000 exchanges by 2010 (MPF & SMPF) Tried and Tested 4 million data customers generating • 150 Giga bits / second of public Internet IP traffic • 1.5 billion minutes of monthly VoIP traffic Slide 2 This document is uncontrolled if printed or saved to a non-authorised site.

  3. Our network Network depth and multi-service platforms provide unique market advantage Optimised for resilience and capacity • 800Gb supercore fibre network around London • 2 x 400Gb fibre rings around main population centres • 10Gb peripheral rings • High capacity backhaul to core network • QoS enabled • Hierarchical QoS in the core, edge and access • Ethernet bandwidth assured (priority over Broadband) Ideal for the delivery of Ethernet • Deeply built access – large amount of PoPs • Short access lines (sub 6km) • Lowest cost base in the industry DWDM Nodes – Core Network – Collector Nodes - Exchanges Slide 3 This document is uncontrolled if printed or saved to a non-authorised site.

  4. Broadband product positioning The only provider with a full range of SMPF, MPF, L2TP and managed broadband wholesale products High assurance Annex M 1:1 - 512K, 1M, 1.5M 2M** SDSL (M) Increasing value SDSL (M) 512K to MAX, ADSL2+*, Annex M*, Low contention, bandwidth guarantees Degree of assurance Premium/ Assured Premium/ Assured Premium Business 512K- MAX, ADSL2+*, Annex M** Business Standard Standard 512K, 2Mb, MAX IP stream, data stream, LLU Data stream, LLU LLU Application performance requirement ** SMPF only This document is uncontrolled if printed or saved to a non-authorised site.

  5. Opal wholesale and reseller IPVPNs This document is uncontrolled if printed or saved to a non-authorised site.

  6. IPVPN growth remains strong Connections Revenues This document is uncontrolled if printed or saved to a non-authorised site.

  7. UK Ethernet market • Hosted applications / servers driving bandwidth requirements • Mergers and acquisitions driving WAN refresh • Simplification of WAN networks • Poor customer service experience from incumbent supplier • Ethernet simplicity and high availability Introductory Growth Maturity Decline MPLS IPVPN Metro Ethernet Sales Volume National Ethernet Next Generation Ethernet Time This document is uncontrolled if printed or saved to a non-authorised site.

  8. Ethernet Ethernet Growth in Ethernet Products Large HQ, Datacentre Ethernet Ethernet reducing in costs and requirements for convergence means bigger connections that can flex with demand are required at the expense of leased lines Large office Bandwidth requirements by Corporate site Leased Lines DSL allows data services to be provided to smaller business units economically. Annex M and Bonding pushing into space previously occupied by Leased lines. More data at more sites means bigger “pipes” required to transport data to key sites Mid sized office DSL Connections Small Office, Retail outlet Volume of connections

  9. Ethernet solutions Wholesale IPVPN Ethernet delivered as part of our wholesale IPVPN All connections are 100Mb with CIR of 10Mb intervals Customer sites Ethernet connection Ethernet connection Access to existing VPNS Core network IPVPN network Existing sites or non Ethernet sites Handover point - NTE This document is uncontrolled if printed or saved to a non-authorised site.

  10. Ethernet solutions Wholesale Ethernet Multiple circuits passed to a single interconnect Partner network interconnect Aggregation point Core network Existing sites or non Ethernet sites Handover point - NTE This document is uncontrolled if printed or saved to a non-authorised site.

  11. Ethernet solutions Ethernet to internet Partner manages NAT, email scanning, port scanning etc. internet Ethernet connection Core network Handover point - NTE This document is uncontrolled if printed or saved to a non-authorised site.

  12. Openreach exchange area Openreach exchange area Openreach exchange area Openreach exchange area Openreach exchange area Zone based pricing Zone 1 – local based access Fixed price if connecting in an Opal based exchange Opal Exchanges Zone 2 – non-local based access • Service brought back to an Opal exchange • Higher rental, and a per metrecharge on main link • Main link cannot exceed 25km (as crow flies) and 40Km of fibre path • Main link can span multiple exchanges for long circuits This document is uncontrolled if printed or saved to a non-authorised site.

  13. Ethernet footprint March 2010 Zone 1 exchanges = 705 Zone 2 exchanges = 4023 BTW 588 exchanges(plans to expand) C&W capability at 500+ exchanges This document is uncontrolled if printed or saved to a non-authorised site.

  14. Ethernet footprint December 2010 Zone 1 exchanges = 1300 Zone 2 = All cities and major towns covered. This document is uncontrolled if printed or saved to a non-authorised site.

  15. Pricing – Zone 1 (local access) Wholesale IPVPN and wholesale Ethernet • Install £2450 • Rental per annum10Mb £6,000100Mb £12,00010MB increments available FREE Installation with3 year contract VOLUMEDISCOUNTS Applicable onZone 0 charges Wholesale Ethernet access to internet • Install £2450 • Rental per annum10Mb £7,20010MB increments available CONTRACT Terms 1 & 3 years This document is uncontrolled if printed or saved to a non-authorised site.

  16. Pricing – Zone 2 (non local Access) IPVPN and wholesale Ethernet • Install £2450 • Rental per annum10Mb £8,400 + distance charges100Mb £14,400 + distance charges10MB increments available FREE Installation with3 year contract CONTRACT Terms 1 & 3 years This document is uncontrolled if printed or saved to a non-authorised site.

  17. SLA’s Target availability • 99.93% - Point to multipoint, IPVPN and internet connectivity spoke sites • 99.99% - Network hub/interconnect ports • 99.86% - Point to point Service credits • For provisioning and repair This document is uncontrolled if printed or saved to a non-authorised site.

  18. Our support Three tier account managementCommercial account managerSupports you day to day Business relationship manager Gets your business connected to our network Technical support manager There to support you 24/7/365 Technical consultancy Access to our own in-house technical consultants and engineers for product customisation Back-end systems Automated provisioning portalsSame access to back-end systems as our engineers for managing new and existing installations Billing supportBilling records delivered to secure FTP for easy access This document is uncontrolled if printed or saved to a non-authorised site.

  19. Ethernet access – high volume • Predicted UK market sizing (10Mb and 100Mb connections) * Ethernet forecast as UK’s fastest growing technology in terms of spend * 2008 demand for Ethernet grew by 27% * Predicted compound annual growth of 16% over the next four years Much of the £1Bn historic base either out of contract or up for renewal in the next year This document is uncontrolled if printed or saved to a non-authorised site.

  20. Typical Partner Base – Top 20 Savings - High Values Note 1 Excludes OPAL Volume based discounts Note 2 Excludes Zone 0 discounts

  21. Impact on OPAL Wholesale IPVPN - High Margins

  22. Why Opal Ethernet? Value • Solutions for a variety of Wholesale markets • The widest Zone 1 (local access) footprint in the market • The widest Zone 2 footprint in the market • Disruptive pricing and FREE install for 3 year contracts Service • Dedicated UK business support specialists • Award winning – Cisco Customer Service Excellence Award 2009 This document is uncontrolled if printed or saved to a non-authorised site.

  23. Why Opal Ethernet? Full range of products • MPF based broadband products to optimise share of wallet • SMPF based broadband for special apps and web only delivery • Full range of Wholesale and Managed IPVPNs • Single supplier management across all communications needs Reliability • UK’s third largest business communications network operator • Over 15 years B2B experience serving over 300,000 businesses • Over £300M invested in the UK’s largest NGN • Network Operator of the Year 2009 This document is uncontrolled if printed or saved to a non-authorised site.

  24. Any questions? This document is uncontrolled if printed or saved to a non-authorised site.

  25. Thank you This document is uncontrolled if printed or saved to a non-authorised site.

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