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Defining Quality Standards for Online Education

Defining Quality Standards for Online Education. EDUCAUSE Workshop October , 2002. Lawrence C. Ragan Penn State’s World Campus. Workshop Goals. Discuss quality variables and their impact on the design and development of online course instruction

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Defining Quality Standards for Online Education

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  1. Defining Quality Standards for Online Education EDUCAUSE Workshop October , 2002 Lawrence C. Ragan Penn State’s World Campus

  2. Workshop Goals • Discuss quality variables and their impact on the design and development of online course instruction • Review and inform two methods of quality standards developed to guide the design, development and delivery of instruction online

  3. Assignment #1 • Turn to Defining Quality and complete definition • Compare answer with partner at table • What was common in both definitions?

  4. Defining Quality • Writing by committee:

  5. Defining Quality • Varied interpretations of “quality” • Several industry-wide guidelines or standards for production of course materials (CHEA, AAHE, others) • Broad statements of principles and guidelines

  6. Assignment 2: Quality Characteristics • To define quality we need to define variables • Turn to #2. Complete Quality Characteristics variable labels • Compare answer with partner at table • What variables were common in both lists?

  7. Quality Characteristics • Writing by committee:

  8. Quality Characteristics • Characteristics NOT an indicator of Quality?

  9. Online Course Quality Specifics • Variables that can be used to judge the “readiness” of a course/educational event for an online delivery format • List of design and development specifications that can serve as a guide

  10. Assignment 3: Quality Assessment/ Assurance • Turn to #3. Briefly describe methods currently used to assure “quality” within your unit • Compare answer with partner • What was common in both descriptions?

  11. WC Online Design Standards • Struggle between specifications document and “quality filter” • Had to decide on “objective” of the publication • Opted for “quality filter’

  12. Quality Filter Described • Create an instrument that would serve as a “readiness assessment tool” for courses NOT designed or developed BUT to be delivered via the World Campus. • Is not created as a design specification document

  13. WC ODS Categories • COURSE PROFILE TOOL: method of gathering demographic information regarding the nature of the course • Asynchronous vs synchronous • Nature of assignments • Timing and duration • Individual vs cohort • Etc…

  14. WC ODS Categories • Review COURSE PROFILE TOOL • What questions would you add to make this work at your institution? • What platform for delivery? (browser) • Learner and setting analysis - target audience, student profile • Special (#19) may not be specific enough - define general applications • Mission or objectives of course should be outlined • Computer literacy prerequisites • Availability of faculty • Practical applications - lab requirements • Nature and timing of exams • Group under location requirements • Communication to student about how to start • Total instructional time to manage the course

  15. Online Design Standards • User Interface: • issues of structure, navigation, and layout • Media Elements: • issues related to the use of technology • Software: issues related to the use of software and the implications of its use in the course • Permissions/Legal: issues relating to the legality of course and related content • Accessibility: issues related to the accessibility of the course to all students

  16. Thank you Larry Ragan LCR1@PSU.EDU

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