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Online GEOINT Services (OGS) Dr. Bobby Laurine AFCEA 14 February 2012

Online GEOINT Services (OGS) Dr. Bobby Laurine AFCEA 14 February 2012. Approved for Public Release 12-198. The Direction.

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Online GEOINT Services (OGS) Dr. Bobby Laurine AFCEA 14 February 2012

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  1. Online GEOINT Services (OGS)Dr. Bobby LaurineAFCEA 14 February 2012 Approved for Public Release 12-198

  2. The Direction Online GEOINT Services will enhance the users experience through online, on-demand services that provide access to content, expertise, applications & support via a unified web presence. Customer Services Creating Mission Success Online GEOINT Services will enable producers to shift their production model to expose content and focus on creating new value by deepening analytical assessments. MISSION Content Services Self Service Intuitive Interact with the full suite of GEOINT content through a single access point Assisted Service AdaptablePersonalize the GEOINT experience with a wide range of widgets and web services Online Services Powerful Create your own products and assessments through easy to use applications Full Service Application Services Approved for Public Release 12-198

  3. The Value Proposition OGS will… • Quantify GEOINT usage patterns to support Agency strategic decisions • Integrate content services for user ease of access • Align Agency-wide web activities for a common look & feel that stress simplicity over complexity • Provide web visualization, customization and application capabilities to enable self, assisted, and full service access to GEOINT …to enable the creation of new customer value through broader and deeper analytical assessments Approved for Public Release 12-198

  4. Improving the User Online Experience Establishing a consistent look & feel across domains Enabling Data-Driven Decisions Designing for ease of use The Challenge How should we invest NGA resources? Aligning Content Services w/User Needs Is NGA producing the right content? Is NGA offering the right services? Ensuring content is discoverable Retiring inactive & outdated web sites What other options do customers have? How do we improve content value? Improving Application Management What we have What users need Implementing software version control Delivery Gap Fragmented Search Smart Search Standardizing development frameworks Offline Production Online Services Silo’d Data Integrated Content Full-Service Assisted-Service Self-Service Designing scalable architectures Enhancing cross-domain services Approved for Public Release 12-198

  5. The Solution Content & Data Management Customer Support & Satisfaction Search Customer Services Content Services Business Analytics Partnerships Online GEOINT Services App Store Web Services Online Services Application Services Application Management User Experience Approved for Public Release 12-198 Visualization

  6. We Invite Your Input • Here’s where you can help • Best practices and strategies for user experience, customer engagement and web services support • Automated metadata tagging/indexing solutions • Business analytics techniques and tools for greater insight into users and more effective decisions • Web services and App Store frameworks and operating models • Best approaches for integrating evolving web technologies, standards, and capabilities • Agile development processes and approaches (e.g., managing for scalability) Approved for Public Release 12-198

  7. Approved for Public Release 12-198 7

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