Hilton Hotels Corporation use of Cook Systems’ CollegeCareerCorps SM :

1. Hilton Hotels Corporationuse of Cook Systems’ CollegeCareerCorpsSM: “Adventures in Regression Testing” • Laurie Craig, Manager OnQ Property Systems, Hilton • Kevin Avent, Testing Director, Cook Systems International • Steve Truax, Test Architect, Cook Systems International • Josh Bostic, Account Executive, Cook Systems International • Jeff Brittain, National Program Director, CollegeCareerCorps

2. STEP Objectives Award Winning Research Industry Collaboration Prepared Students

3. Trends in Enrollment Today • Student interest in Information Technology has dropped 70% since 2000. Nationally, the percentage of incoming undergraduates among all degree-granting institutions who indicated they would major in Computer Science / Computer Eng. declined by 70 percent between fall 2000 and 2005. • Students entering Computer Science / Engineering has dropped by 52%. Nationally, the number of students who declared their major in CS among the Ph.D.-granting departments surveyed by CRA also fell (Figure 1). After six years of declines, the number of new CS majors in fall 2006 was half of what it was in fall 2000 (15,958 versus 7,798). • Students are LEAVING IT programs after they start, dropping 14% last year. Enrollments across the nation dropped an average 14 percent between 2004/2005 and 2005/2006, to 34,898. • The trend also applies to MIS. Locally, the University of Memphis MIS enrollment has dropped 50% since 2000/2001 year. Christian Brothers MIS enrollment has dropped 75% over the same time period. Examples, such as Florida State University show a 50% drop in MIS enrollment as well. The declining number of IT graduates is becoming a national crisis. Source: March 2007 Edition of Computing Research News, Vol. 19/No. 2

4. College Career CorpsSMModel “Student First” Student Recruitment  Research Skills  Faculty Expertise  Infrastructure  Tailor Curriculum   Research Topics  Project Funding / Revenue  Student Intern Programs  Increased value to Community STEP is actually a byproduct of early CollegeCareerCorps efforts at FedEx  Project Identification  Project Funding  Management Control Funding  Emerging Technologies  Sponsors & Target Customers* Technology Providers* •  Research Findings • Trained Labor Pool • Impact on Curriculum •  Cost Effective Solutions Research Findings  Technical Recognition  Marketing Opportunities  Business Development  Project Management  Resource Management  Delivery Responsibility   Trained Labor Pool  Project Funding / Revenue  Industry/Technical Recognition Key Resources Provided Benefits Received Cook Systems International

5. CollegeCareerCorpsSM Model Senior Seminar “Capstone” Traditional Internship Management Domain Leadership Work / Output CollegeCareerCorpsSM Proprietary to Cook Systems International, Inc. 2007

6. Hilton’s Desired Situation • Enhance Hilton’s relationship with the University of Memphis • Add a flexible workforce to augment testing capability through execution and automation • Develop a recruitment “pipeline” filled with students as potential job candidates • Immerse students in the Hilton corporate culture

7. Hilton Exec Sponsors The ProductionTeam Laurie Craig Mgr, OnQ Property Management Systems NOTE: 16 UoM Students have gained 9 – 12+ months of testing experience through this Hilton effort alone. (More than 40 students have entered the CCC overall) Hilton Test Technical Team Kevin Avent Test Director, Cook 10 Students (9 UoM, 1 CBU) 10-12 Hilton Testers 1-2 other External Steve Truax Test Architect, Cook

8. What the CCC Team Does at Hilton • Test Automation • Test Execution • Defect Resolution

9. Benefits to Hilton • Onsite resources that are eager to learn • Technically oriented people • Opportunity to educate and enhance students for future workforce opportunities • Increase workload capacities

10. Student Contribution

11. Cook’s Value • Cookmakes iteasier to find, qualify, and use students. • Cook minimizes the riskof using students by taking responsibility for the effort. • Cook spends the time, and saves you timeto make this happen. How Cook contributes… • takes full responsibility for student hiring decisions, in consideration of faculty recommendations • keeps all Model partners engaged in the model’s processes, activities, and relationships • provides globally cost effective solutions • leverages experience from other partners to inform your project • takes responsibility for managing the contracts/projects and delivering the specified products and services, as directed • scales the program to serve a broad range of area companies and governments

12. Q & A