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WSIB’s Work Reintegration Program: Update

WSIB’s Work Reintegration Program: Update. NACC-CCO Conference May 7, 2014 Linda Kelly, Director WR Program & Provider Effectiveness. Background. WSIB implemented its Work Reintegration ( WR ) Program in 2010

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WSIB’s Work Reintegration Program: Update

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  1. WSIB’s Work Reintegration Program: Update NACC-CCO Conference May 7, 2014 Linda Kelly, Director WR Program & Provider Effectiveness

  2. Background • WSIB implemented its Work Reintegration (WR) Program in 2010 • Emphasis placed on RTW with the injury employer and practical retraining programs; included training for RTW with injury employer • Two in-house roles to assist workplace parties: RTW Specialist and (new) Work Transition Specialist • New WR Policies outlined services with time and cost limits for training • Services more worker-centric i.e. more input and choice, more pathways available • Improved provider oversight

  3. Results So Far • Employed Outcomes: • 92% of workers RTW at full wages within one year • 50% of cases referred to Work Transition Specialist resulted in RTW with injury employer, and • 70% RTW overall including with new employer • Satisfaction rates (overall) with Work Transition Services: • Worker – 84% • Employer – 86% • More workers returning to work faster • Fewer workers require training for new jobs

  4. Impact on Training Providers • Workers requiring ESL, Academic Upgrading and Literacy/Essential Skills training: more choose private colleges *Note: data pulled as “snapshot” at end of each calendar month based on planned activities

  5. Impact on Training Providers, cont’d • Workers who require vocational training for new jobs: more choose public college *Note: data pulled as “snapshot” at end of each calendar month based on planned activities

  6. Employed Outcomes (WSIB workers) • *Note: data based on completed Work Transition plans closed in that month with some vocational training in the plan

  7. Trained Occupations (WSIB workers)

  8. What’s next…

  9. WSIB Provider Contract Management WSIB • WSIB provides Work Transition (WT) Plan creation and management internally by Work Transition Specialists (WTS) • - WSIB contracts directly for services to support WT Plan completion Vocational & Functional Assessments Education/ Training Employment Placement & Retention Supplies/ Equipment • Job Search Training • Training on the Job • Employment Placement (including practicum experience, work trials) • Employment Retention • Computers • Other equipment to aid in RTW • ESL, Academic Upgrading, Literacy & Essential Skills • Vocational Training • Specialized Services • - Work Experience Services • - Vocation-Based ESL • Vocational, psycho-vocational, psycho-educational, neuro-psych • Functional Work Capacity/Ergonomic

  10. 2014 Plan • Develop KPIs for WSIB students such as: • Graduation rates • Employment outcomes • Student satisfaction rates • Increase provider site visits and billing audits • Review of ESL, Academic Upgrading, and Literacy/Essential Skills programs • Update Terms of Sponsorship

  11. Questions Linda Kelly, Director WR Program & Provider Effectiveness Linda_kelly@wsib.on.ca 416-344-2211

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